2A

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1. Which of the following statements is incorrect?

a. A Make-to-stock order fulfillment approach can provide slower service to customers (than MTO or ATO).

1. Which of the following statements is incorrect?

a. A work center is a group of dissimilar machines or processes used to make the product.

1. Regarding batch flow product flow, which of the following statements is incorrect?

a. Each product can have a different flow path and cannot skip certain work centers.

1. Which of the following statements is incorrect?

a. Every operation should have a mission that is disconnected to the business strategy.

1. Which of the following statements is NOT one of the four common objectives of Operations?

a. Fluidity - ability to rapidly change operations

1. Which of the following statements is incorrect?

a. In a MTS system, purchased parts may have to be ordered when customer order is placed (extending delivery time).

1. Which of the following statements is incorrect?

a. In a continuous process product flow, the output tends to be highly standardized with low production levels.

1. Which of the following statements is incorrect?

a. In batch flow product flow, tracking inventory levels and location of each batch in the factory is not a challenge.

1. Which of the following statements is incorrect?

a. In the Market Push strategy, the market demands a product and a company has to figure out how to make it.

1. Which of the following statements is incorrect?

a. In the concept development phase, one product/service concepts are usually generated and evaluated.

1. Which of the following statements is incorrect?

a. In the product design phase, trade-offs between cost, features, and scheduling constraints must not be evaluated.

1. Which of the following statements is incorrect?

a. Inventory Management is responsible for assuring that the quality of parts at each operation (or work center) actually match the number of parts that are actually there.

1. Misalignment between design and manufacturing may occur. Which one of the following items was not listed as a possible misalignment issue?

a. Labor skills (e.g., sufficient training)

1. Which of the following statements is incorrect?

a. Perhaps the best way to achieve lower cost is to not focus on customer requirements.

1. Which of the following choices was NOT listed as a type of product flow?

a. Process

1. Which of the following statements is incorrect?

a. Process selection requires a short-term perspective and a great deal of cross-functional coordination.

1. Which of the following statements is incorrect?

a. Project-based product flow is considered the least expensive form of product flow processing.

1. Which of the following statements was NOT listed as a competitive advantage through Operations?

a. Quantity - Innovative quality practices

1. Which of the following statements is incorrect?

a. The real flaw in maximizing shareholder value is the ability to motivate the workforce.

1. Which of the following statements is incorrect?

a. Value can be created only by operations and supply chains that are less productive than competitors' in relation to the company's chosen markets.

1. Which of the following statements is incorrect?

a. While assembly lines are usually very inefficient, they are less efficient than a continuous process system.


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