A.2.1 Hardware

You work at a computer repair store. You're building a computer using spare parts. In this lab, your task is to select the correct memory module for the computer. Examine the motherboard memory slots and the memory modules available on the Shelf to find the correct memory. If necessary, zoom in on the motherboard to get a better look at the memory slots. Install a single memory module in the motherboard. Do not try to install the wrong memory. Only remove the modules from the Shelf that are necessary to complete the configuration.

Identify the memory on the Shelf by sight.

You are the IT administrator for a small corporate network. Some of your workstations are having issues, and you need to correct them with a firmware update. In this lab, your task is to complete the following: Restart the computer and enter the BIOS. Which version of BIOS is currently running? Use the biosupdater.exe program at the root of C: to update the BIOS. Restart the computer and enter the BIOS. Which version of BIOS is running now?

-Check the current BIOS version as follows: -Select Start. -Select Power. -Select Restart. -As the computer restarts, press F2 to enter the BIOS. -On the System Information page, make sure the BIOS version is 1610.Click Exit to continue to boot the computer. Update the BIOS firmware as follows: -On the taskbar, open File Explorer. -Maximize the window for easier viewing. -In the left pane, expand This PC. -Select System (C):.Double-click biosupdater.exe. -Click Next to update the BIOS version. -After the BIOS is successfully updated, click Close. -Check the new BIOS version as follows: -Select Start. -Select Power. -Select Restart. -As the computer restarts, press F2 to enter the BIOS. -On the System Information page, make sure the BIOS version is 1724. -Click Exit to continue to boot the computer.

You work at a computer repair store. A customer wants to upgrade the video card in his computer to provide more memory, faster processing power, and additional features. He wants to be able to do the following: Use the computer to watch high-definition movies from a Blu-ray player. Connect his monitor to the computer using a connection designed for high-definition content

-Disconnect the monitor from the onboard video card. -Install the video card with the HDMI connection. HDMI is an interface used by monitors and digital televisions for high-definition content. When installing the video card, connect the PCIe power connector to the video card. -Connect the computer to the monitor using an HDMI cable. -In Windows, configure a resolution of 1920x1080 for full HD content. Even though the monitor supports a higher resolution, this is the resolution for HD content. -Disconnect the monitor from the current video card as follows: -Above the computer, select Back to switch to the back view of the computer. -Above the monitor, select Back to switch to the back view of the monitor. -Drag the DB-15 Connector from the computer to the Workspace area. -Drag the DB-15 Connector from the monitor to the Shelf. Remove the current video card from the computer as follows: -Above the computer, select Motherboard to switch to the motherboard view of the computer. -Drag the VGA Video Adapter from the computer to the Shelf. Install a new video card as follows: -For each video card on the Shelf, select Details. -Select Connectors for the video card to find the one with the HDMI connection. -Close the Details window. -Drag the HDMI video adapter from the Shelf to an open PCI Express slot on the motherboard. -Select the power supply to provide power to the video card. The video card requires an additional PCIe power connection. -Under Selected Component, drag a 6-pin PCIe power connector to the power port on the right side of the video card. -Connect the computer to the monitor as follows: -Above the computer, select Back to switch to the back view of the computer. -On the Shelf, expand Cables. -Select the HDMI cable. -Under Selected Component, drag an HDMI Connector to the HDMI port on the video card. -Under Selected Component, drag an HDMI Connector to the HDMI port on the monitor. -Above the computer, select Front to switch to the front view of the computer. -Above the monitor, select Front to switch to the front view of the monitor. -Click the power button for the computer. Modify the screen resolution as follows: -After Windows loads, right-click the desktop and select Display settings. -Under Resolution, select 1920x1080.Select Keep changes.

You work at a computer repair store. You are building a new computer for a customer. The computer has an Intel i7-960 processor. In this lab, your task is to install memory in the computer as follows: Install a total of three memory modules. Configure the memory to run in triple channel mode. For triple channel operation, memory should be installed in matched sets (same capacity and same speed). Select the largest memory supported by the motherboard. Select the fastest memory supported by the motherboard. Install the memory according to the motherboard recommendations. After you install the memory, boot into the BIOS setup and verify that the memory is running in triple channel mode. As you complete the lab, consult the motherboard documentation and find answers to the following questions: What type of memory is supported? What is the maximum amount of memory supported by the motherboard? What is the maximum capacity of a single module? What is the maximum speed supported? What other factors affect the total amount of memory that can be used? How should memory be installed for triple channel operation? Which memory slots are recommended when using the fastest memory supported?

-Install a total of three memory modules. -Configure the memory to run in triple channel mode. For triple channel operation, memory should -be installed in matched sets (same capacity and same speed). -Select the largest memory supported by the motherboard. -Select the fastest memory supported by the motherboard. -Install the memory according to the motherboard recommendations. -After installing the memory, boot into the BIOS setup and verify that the memory is running in triple channel mode. -Above the computer, select Motherboard to switch to the motherboard view. -Select the motherboard to identify the memory supported by the motherboard. -Under Selected Component, select Details. -Select the Specifications tab. Read the documentation to identify supported memory and installation procedures. -The motherboard supports modules up to 1600 MHz for one module per channel. Installing faster modules would not make the memory operate above 1600 MHz. -Close the documentation. Install memory as follows: -On the Shelf, expand Memory Modules. -Read the description of the available memory on the Shelf. -Drag a DDR3 2 GB, DDR3 1600 memory module to the memory slot on the motherboard. -Based on the motherboard documentation, when using 1600 MHz modules, you should only install three modules, and you should use slots DIMM_A1, DIMM_B1, and DIMM_C1 (the three blue slots). -Repeat step 7c to install additional memory modules. Verify that the memory runs in triple channel mode as follows: -Above the computer, select Front to switch to the front view of the computer. -Click the power button on the computer. -Press F2 to enter the BIOS as the BIOS loads. -Under System Information, verify that all memory is recognized, that it runs at the correct speed, and that it is operating in triple channel mode.

You are the IT administrator for a small corporate network. You're repairing the computer in the Support Office, which appears to have a failed power supply. After testing the power supply and confirming the failure, you removed it from the computer. Now you need to select a replacement power supply.

-Install a power supply based on the following requirements: -The power supply must have the appropriate power connectors for the motherboard and the CPU. -Make sure the power supply you select will support adding a graphics card that requires its own power connector. -Make the following connections from the power supply: -Connect the motherboard power connector. -Connect the CPU power connector. -Connect the power connectors for the SATA hard drives. -Connect the power connector for the optical drive. -Plug the computer in using the existing cable plugged into the power strip. -Turn on the power supply. -Start the computer and boot into Windows.

You are the IT administrator for a small corporate network. The computer in Office 1 needs additional hard drive space. You have two hard drives available. You need to install the hard drives and create volumes on those hard drives so that they can be used to store data. In this lab, your task is to complete the following: Install two SATA hard drives in the computer. Initialize both disks using the MBR partition style. Create a volume on Disk 1 with the following properties: Volume size: 300000 MB Drive letter: E:File system: NTFS Volume label: Data Create a second volume using the remaining space on Disk 1 and all of the space on Disk 2 as follows: Drive letter: S:File system: NTFS Volume label: Art

-Install two SATA hard drives in the computer. -Initialize both disks using the MBR partition style. -Create a volume on Disk 1 with the following properties: -Volume size: 300000 MB -Drive letter: E:File system: NTFS -Volume label: Data -Create a second volume using the remaining space on Disk 1 and all of the space on Disk 2 as follows: -Drive letter: S:File system: NTFS -Volume label: Art Install two SATA hard drives as follows: -Above the computer, select Motherboard to switch to the motherboard view. -Click Yes to power off the system. On the Shelf, expand Hard Drives. -Drag a hard drive to a free 3.5" drive bay. -Drag a second hard drive to a free 3.5" drive bay. -On the Shelf, expand Cables. -Select a SATA cable. -Under Selected Component, drag a connector to the hard drive. -Under Selected Component, drag the other connector to the motherboard SATA connector to connect the hard drive to the motherboard. -Repeat step 1g-1i to connect the second hard drive to the motherboard. -Under Partial Connections above the computer, select the power supply. -Under Selected Component, drag a SATA power connector to a hard drive to provide power to the hard drive. -Under Selected Component, drag a SATA power connector to the second hard drive. -Initialize both disks using the MBR partition style as follows: -Above the computer, select Front to switch to the front view of the computer. -Click the power button on the computer to turn the computer on. -After Windows loads, right-click Start and select Disk Management. -Make sure MBR is selected as the partition style. -Select OK to initialize all disks. -Maximize the Disk Management window for easier viewing. Create the Data volume as follows: -Right-click the unallocated space on Disk 1 and select New Simple Volume. -Click Next. -In the Simple volume size in MB field, enter 300000 MB; then click Next. -From the Assign the following drive letter drop-down list, select E. -Click Next. -Make sure NTFS is selected as the file system. -In the Volume label, enter Data. -Click Next. -Click Finish. Create the Art volume as follows: -Rght-click unallocated space on one of the disks and select New Spanned Volume. -Click Next. -Under Available, select the disk. -Select Add. -Click Next. -From the Assign the following drive letter drop-down list, select S. -Click Next. -Make sure NTFS is selected as the file system. -In the Volume label, enter Art. -Click Next. -Click Finish. -Click Yes to upgrade the disks to dynamic disks because spanned volumes can only be created on dynamic disks.

You are the IT administrator for a small corporate network. Currently, the computer in Office 1 has three hard disks in the computer. A single volume has been defined on each disk, taking up all of the space on that disk. Employees are running out of space on the E: volume and would like additional space. You've installed a new hard drive in the computer and booted into Windows. In this lab, your task is to extend the E: drive using 300000 MB on Disk 3 using the GPT partition style.

-Right-click Start and select Disk Management. -Select GPT as the partition style. -Click OK to initialize the new disk. -Maximize the window for easier viewing. -Right-click Art (E:) and select Extend Volume. -Click Next. -Under Available, select Disk 3. -Select Add. -In the Select the amount of space in MB, enter 300000 to be added to the existing volume. -Click Next. -Click Finish. -Click Yes to extend the volume to non-contiguous free space, the disks must be upgraded to dynamic disks.

You are the IT administrator for a small corporate network. You have just changed the SATA hard disk in the workstation in the Executive Office. Now you need to edit the boot order to make it consistent with office standards. In this lab, your task is to configure the system to boot using devices in the following order: Internal HDD. CD/DVD/CD-RW drive. Onboard NIC. USB storage device. Disable booting from the diskette drive.

configure the system to boot using devices in the following order: -Internal HDD. -CD/DVD/CD-RW drive. -Onboard NIC. -USB storage device. -Disable booting from the diskette drive. -Complete this lab as follows: -Click the Power button on the computer. -As the BIOS loads, press the Delete key. -In the left pane, select Boot Sequence. -On the right-hand side, select the device to modify the boot device order. -Move the device up or down using the arrows to the right of the device list. -Repeat steps 4-5 to modify additional device priorities as required. -To the left, unmark Diskette Drive to disable the device. Select Apply. Select Exit.

You work part-time at a computer repair store. You're building a new computer. The customer has requested two serial ATA (SATA) hard drives in the computer. In addition, he would like you to add an extra eSATA port that he can use for external drives. In this lab, your task is to complete the following: Install both hard drives in the computer. Read the motherboard documentation to identify the location of the internal SATA connectors. Install the hard drives and connect them to the motherboard. Plug in the correct power connector from the power supply for both drives. Install the eSATA port connector into an open expansion slot on the computer and connect the cable to an available motherboard port.

-Identify the port locations for SATA connectors on the motherboard as follows: -Above the computer, select Motherboard to switch to the motherboard view. -Select Yes to turn off the computer. -Select the motherboard. -Under Selected Component, select Details. -Select the Specifications tab. -Read the documentation to identify the location of the SATA ports. -Close the documentation after you've found the SATA ports. Install the hard drives as follows: -Above the computer, select Drive Bays to switch to the drive bay view. -On the Shelf, expand Hard Drives. -Drag a hard drive from the Shelf to an open 3.5" drive bay. -Drag the second hard drive from the Shelf to an open 3.5" drive bay. -On the Shelf, expand Cables. -Select the cable used to connect SATA devices. -Under Selected Component, drag a SATA connector to the hard drive. -On the Shelf, select a second cable used to connect SATA devices. -Under Selected Component, drag a SATA connector to the second hard drive. -Above the computer, select Motherboard to switch to the motherboard view. -Under Selected Component, drag the unconnected SATA connector to a SATA port on the motherboard. -At the top under Partial Connections, select the SATA cable. -Under Selected Component, drag the unconnected SATA connector to a SATA port on the motherboard. Connect power to both hard drives as follows: -Above the computer, select Drive Bays to switch to the drive bay view. -At the top under Partial Connections, select the power supply. -Under Selected Component, drag a SATA power connector to the hard drive. -Under Selected Component, drag a SATA power connector to the second hard drive power. Install the port connector as follows: -Above the computer, select Motherboard to switch to the motherboard view. -On the Shelf, expand Port Connectors. -Drag the port connector to the connector for a free PCI or PCIe slot. -Under Selected Component, drag the SATA connector to a free SATA port on the motherboard. -Above the computer, select Front to switch to the front view of the computer. -On the monitor, click the power button. -On the computer, click the power button. -As the system starts, press the F2 or Delete key to enter the BIOS setup program. -Verify that the hard drives were detected.

-You work at a computer repair store. You're building a new computer for a customer. The customer is cost-conscious and would like you to choose the least expensive processor that will work with the new computer. You've installed the motherboard and power supply. Now you need to select the processor based on the customer's cost requirement. -Begin by reading the motherboard documentation to identify supported processors. Then select a processor that meets the scenario requirements. -In this lab, your task is to complete the following: -Select the least expensive processor that is supported by the motherboard. -Install the heat sink and fan. -Connect the fan power cable to the motherboard.

-Install the least expensive processor as follows: -Above the computer, select Motherboard. -Select the motherboard. -Under Selected Component, identify the socket type of the motherboard. -In the Selected Component window, select Details. -Select the Specifications tab. -Read the motherboard documentation to identify additional requirements for the CPU. -Identify the location of the CPU fan connector. -Close the Motherboard Details window. -On the Shelf, expand Processors. -Read the description for each processor. -Select the i7-930 LGA 1366 processor. -Drag the i7-930 LGA 1366 processor to the processor socket on the motherboard. Connect the heat sink and fan as follows: -On the Shelf, expand Fans. -Select Details for the heat sink and fan combination supported by the motherboard. -Select Bottom to view the bottom of the processor. -Why is thermal paste unnecessary in this case? -Close the Heat Sink and Fan Details window. -From the Shelf, drag the Heat Sink and Fan, Socket 1366 to it's motherboard location. -In the Selected Component window, drag the fan power connector to the motherboard location.

You are the IT administrator for a small corporate network. A visitor is preparing to give a presentation. She expects the machine to be plugged in during the presentation. However, while she prepares the presentation, she will likely run on battery power. You need to help her create a power plan to accommodate both conditions that won't interfere with the presentation if the machine is not plugged into a power source.

-Select Start. -Select Settings. -Maximize the window for easier viewing. -Select System. -From the left menu, select Power & sleep. -Under Related settings, select Additional power settings. -On the left, select Create a power plan. -Make sure Balanced is selected. -In the Plan name field, enter Presentation. -Click Next. -From the Turn off the display drop-down list, select 1 ---hour for On battery. -From the Turn off the display drop-down list, select -----Never for Plugged in. -From the Put the computer to sleep drop-down list, ----select 2 hours for On battery. -From the Put the computer to sleep drop-down list, ----select Never for Plugged in. -Click Create. Modify the Presentation power plan settings as follows: -To the right of Presentation, select Change plan settings. -Select Change advanced power settings. -Expand Hard disk. -Expand Turn off the hard disk after. -Select On battery. -In the On battery field, enter 15. -Select Plugged in. -In the Plugged in field, enter 0. -Expand Battery. -Expand Low battery action. -Form the On battery drop-down list, select Hibernate. -Select Plugged in. -From the Plugged in drop-down list, make sure Do -----nothing is selected. -Click OK.

You are the IT administrator for a small corporate network. You're modifying the Power Plan settings for the laptop in the Executive Office. In this lab, your task is to complete the following: Set the following default settings for the power button action (all existing power plans):On battery: Hibernate Plugged in: Shut down Require a password on wakeup. Set the computer to use a password on wakeup. Select the High Performance power plan. Modify the High Performance power plan settings as follows:

-Select Start. -Select Settings. -Maximize the window for easier viewing. -Select System. -Select Power & sleep. -Under Related settings, select Additional power settings. -Maximize the window for easier viewing. -In the Power Options window on the left, select -----Choose what the power buttons do to modify the -power button behavior. -From the When I press the power button drop-down list, select Hibernate for On battery. -From the When I press the power button drop-down list, select Shut down for Plugged in. -Set the computer to use a password on wakeup as follows: Select Change settings that are currently unavailable to change the password protection settings. -Under Password protection on wakeup, select Require a password .Select Save Changes. -Under Hide additional plans, select High Performance. Modify the High Performance power plan settings as follows: -Select Change plan settings next to High Performance. From the Turn off the display drop-down list, select 5 minutes for On battery. -From the Turn off the display drop-down list, select 1 hour for Plugged in. -From the Put the computer to sleep drop-down list, select 30 minutes for On battery. -From the Put the computer to sleep drop-down list, ----select 5 hour for Plugged in. -Select Change advanced power settings to modify the power plan advanced settings. -Expand Power buttons and lid. -Expand Lid close action. -For On battery, make sure Sleep is selected. -Select Plugged in. -From the Plugged in drop-down list, select Do nothing. -Click OK. -Select Save Changes.

You are the IT administrator for a small corporate network. You're configuring a new printer for the workstation in the Executive Office. However, when you send a print job to the printer, it prints out random characters instead of the documents you see on the screen. In this lab, your task is to correct the problem by completing the following: Change the printer to use the Canon Inkjet PIXMA iP1500 driver (for the x86 platform). Set the printer to be the default printer.

-Select Start. -Select Settings. -Select Devices. -Maximize the window for easier viewing. -Under Related settings, select Devices and Printers. -Right-click Canon Inkjet PIXMA iP1500 and select Printer properties. -Select the Advanced tab. -Select New Driver. -Click Next. -Under Manufacturer, select Canon. -Under Printers, select Canon Inkjet -PIXMA iP1500. -Click Next. -Click Finish. -Click OK. -Right-click Canon Inkjet PIXMA iP1500 and select Set as default printer.

You work at a computer repair store. You're in the process of building a new computer system. The customer wants a motherboard with the following features: -16x PCI Express slot for video card support -M.2 Storage support -Support for 64-bit processors -Dual channel memory support -Support for up to 64 GB of memory In this lab, your task is to complete the following: Select and install the motherboard that meets the scenario requirements. -Connect the following computer case cables: -Power switch3-1 pin Power LED -Case speaker -HDD LED -Front fan -Rear fan -USB 2.0 -USB 3.0 -Audio Connect the following connectors from the power supply: -Main motherboard power -CPU power

-Select and install the motherboard as follows: -On the Shelf, expand Motherboards. -For a motherboard, select Details. -Select the Specifications tab. -Read the motherboard documentation to identify the supported features. -Repeat steps 2-4 to identify the features for each motherboard. -After you have found the motherboard that meets the scenario requirements, select Motherboard above the computer to switch to the motherboard view on the computer. -Drag the Motherboard, Socket 1151 from the Shelf to the motherboard plate in the computer case. Connect system case connectors as follows: -Under Selected Components, select Details for the motherboard. -Select the Specifications tab. -Read the documentation to identify the location for the following connectors: -Power switch3-1 pin Power LED (Note: There is a spot for a 2-pin and a 3-1 pin Power LED connector on the motherboard. Make sure to use the 3-1 pin connector.) -Case speaker -HDD LED -Front fan -Rear fan -Main motherboard powe -rCPU power -USB connector -USB 3.0 connector -Front panel audio -Under Partial Connections, select the computer case. The available connectors are shown in the Selected Component window. -Under Selected Component, drag the connector to the port location on the motherboard. If necessary, zoom in to get a closer view of the motherboard. -Repeat step 3b until all the case connectors are connected to the motherboard. -Connect the power cables to the motherboard as follows: -Select the power supply. -Under Selected Component, drag the motherboard power connector to the port on the motherboard. -Under Selected Component, drag the CPU power cable to the port on the motherboard

You are the IT administrator for a small corporate network. You are working on the computer in Office 1. In this lab, your task is to complete the following: Format the flash drive with the FAT32 file system using Quick Format. Use the convert command to convert the D: drive to use NTFS instead of FAT32 without destroying any existing data on the disk. If you format the drive, all existing data will be lost. Converting the drive keeps the existing data, but switches the volume to use the NTFS file system.

-Use Explorer to format the flash drive with the FAT32 file system using Quick Format. -Use the convert command to convert the D: drive to use NTFS instead of FAT32 without destroying any existing data on the disk. If you --format the drive, all existing data will be lost. Converting the drive keeps the existing data, but switches the volume to use the NTFS file system. -Complete this lab as follows: Format the flash drive as follows: -On the Shelf, expand Storage Devices to find the flash drive. -Drag the flash drive to a USB slot on the front of the computer. -On the monitor, select Click to view Windows 10.From the taskbar, open File Explorer. -Expand This PC. -Right-click Flash Drive (G:) and select Format to format the flash drive. -From the File system drop-down list, select FAT32.Under Format options, select Quick Format. -Select Start to format the flash drive. -Click OK. -Click OK when the formatting is complete. -Click Close. -Convert the D: drive to NTFS as follows: -Right-click Start and select Windows PowerShell. -At the command prompt, type convert d: /fs:ntfs and press Enter. -Type Data and press Enter for the current volume label.

You are the IT administrator for a small corporate network. A printer is connected directly to the workstation in the Support Office, and you would like to share the printer with some of the computers in the network. In this lab, your task is to complete the following in the Support Office: Share the HP Photosmart Plus printer using the share name HPPhotosmart (no spaces in the name). Allow clients to render print jobs on their own computer. On Office 2, add the shared HP printer to the list of available printers. On Office 2, accept the default name for the printer.

Share the printer as follows: -Select Start. -Select Settings. -Select Devices. -Maximize the window for easier viewing. -From the left menu, select Printers & scanners. -Under Related settings, select Devices and printers. -Right-click HP Photosmart Plus and select Printer properties to share the printer. -Select the Sharing tab. -Select Share this printer. -In the Share name field, enter HPPhotosmart. -Make sure Render print jobs on client computers is selected. Click OK. Make the shared printer available as follows: -From the top navigation tabs, select Floor 1 Overview. -Under Office 2, select Office2. -Select Start. -Select Settings. -Select Devices. -Maximize the window for easier viewing. -From the left menu, select Printers & scanners. -Select Add a printer or scanner. -Select HPPhotosmart on Support Printer. -Select Add device and allow the printer to install.