ADM 201 Security and Access

Universal Containers uses a private sharing model for opportunities. The sales team wants sales engineers to be involved in specific opportunities to help sales representatives close deals faster. How can an administrator meet this request?

Add sales engineers to opportunity teams

Which option is available to a system administrator when managing passwords for Salesforce users? (Choose 3)

Admins can grant users the "password never expires permission" Admins can reset passwords for all users at once Admins can customize the message sent to locked out users

Regional sales users at Universal Containers sell to both business and consumer accounts. However, sales users are unable to use the set of stages that apply to consumer opportunities. How can a system administrator correct this problem?

Assign the relevant record types and sales processes to the regional sales team profile

Universal Containers outsources its first tier of customer support to a partner. What can be used to identify all individuals who contribute to resolving a case?

Case Teams

Criteria-based sharing rules can be created for which objects?

Contacts Leads Accounts Opportunities Campaigns

Sales representatives at Universal Containers should not be able to create leads, delete their own accounts, or send mass emails. How can an administrator meet these requirements?

Create a custom profile

A system administrator created a custom object for a recruiting application to track open positions. The administrator needs to give recruiting users the ability to read, create, edit, and delete position records. How should the administrator proceed?

Create a custom profile and enable custom object permissions

Universal Containers currently assigns its users from the facilities and IT teams to the same profile. Universal Containers recently created a custom object to track company cars and wants only users from the facilities team to have access to this new object. How can an administrator meet this requirement?

Create a custom profile for users on the facilities team

Universal Containers set the organization-wide defaults for cases to private. When a case is escalated, case ownership changes to a Tier 2 support agent. How can a system administrator give the sales operations team read/write access to all escalated cases?

Create an ownership-based sharing rule

Universal Containers has two business groups, Products and Services. Both groups will be using opportunities to track deals, but different fields are required by each group. How should a system administrator meet this requirement? (Choose 2)

Create two page layouts Create two record types

Which feature restricts a user's ability to log in to Salesforce? (Choose 2)

Login hours Login IP ranges

Universal Containers has a marketing team set up as a public group. A sales representative would like to engage the marketing team on one opportunity. What should the sales representative do to ensure the marketing team can access the opportunity?

Manually share the record with the public group

When using sharing rules, what can records be shared with?(Choose 2)

Public groups Roles and subordinates

Universal containers need to allow a group of users to view account records they do NOT own. Which feature can the system administrator use to meet this requirement? (Choose 2)

Public groups Sharing rules

Which statement about public groups is true? (Choose 2)

Public groups can be used when manually sharing a record Public groups can be used in sharing rules

What setting is controlled by a user's profile?(Choose 3)

Record type assignment Field-level security Assigned apps

How can a System Administrator restrict users from viewing certain fields in list views, searches and reports?

Set the field to hidden on the user profile

Universal Containers pushes an account number from an external accounting system into Salesforce. Sales users must be able to view the account number in Salesforce, but must not be able to modify it under any circumstances. How can a system administrator meet this requirement?

Set the field-level security for account number to visible and read only for the sales user profile

Universal Finance has segmented its customer base into two categories: High Wealth and Retirement. High Wealth accounts should be visible to High Wealth Sales team members only. Retirement accounts should be visible to all sales users. How can a system administrator meet this requirement?

Set the organization-wide default sharing to private and create a sharing rule to share Retirement accounts with all Sales users

Which statement about sharing rules is true? (Choose 2)

Sharing rules open up access to records Sharing rules grant record access to roles and public groups

A user profile has login hour restrictions set to Monday through Friday 8am to 5pm. The user logged in at 4:30 pm on a Tuesday and it is now 5:01 pm. Which behavior of the application should the user expect?

The user will be logged out and any unsaved work in progress will be lost

Universal Containers set the Organization-Wide Defaults for accounts to public read/write. The sales management team is importing a new set of account records and needs to limit access to them. Access should be restricted to the account owner and members of a public group. How can this be accomplished?

Update the organization - wide defaults for accounts to private and create a sharing rule for the group.

Universal Containers wants to ensure that users complete the standard Industry field when creating a new account record. To address this concern, the administrator set the Industry field as required. However, some users are still able to create a new account record without completing the Industry field. What should an administrator do to troubleshoot the issue?(Choose 2)

Verify the Industry field is set as required on all the account page layouts assigned to the users' profiles Verify the field-level security for the Industry field is not set to "Read Only" on the users' profiles

Sales Managers need to view and report on sales revenue across an entire company without having access to a custom object that tracks personal time-off request. Which permission should a system administrator enable in a custom profile to meet this requirement in a private sharing model?

View All for Opportunities

What does Salesforce authenticate before allowing a user to log in through the user interface? (Choose 3)

Whether a user's profile has login hour restriction Whether the user's profile has trusted IP addresses Whether the user's profile has trusted IP restrictions

Universal Containers has set the organization wide default sharing for accounts to public read/write. What can be used to limit access to these records?

profile

What should a system administrator use to disable access to a custom application for a group of users?

profiles