AIS Chapter 6 IT Governance Questions
106. The analysis phase is the critical-thinking stage of systems analysis.
T
109. The last step of the systems analysis phase is to prepare a systems analysis report that will be delivered to the IT governance committee.
T
121. Software should never be implemented before it is tested.
T
124. The longest and most costly part of the SDLC is the operation and maintenance.
T
92. The exact steps in the SDLC and/or their sequence are not as important as is the need to formalize and conduct those steps completely and consistently.
T
99. The purpose of observation in the system survey is to enable the project team to gain an understanding of the processing steps within the system.
T
10. A retail store chain is developing a new integrated computer system for sales and inventories in its store locations. Which of the following implementation methods would involve the most risk? A. Direct cutover B. Phased-in implementation C. Parallel running D. Pilot testing
A
14. A structure of relationships and processes to direct and control the enterprise in order to achieve the enterprises's goals by adding value while balancing risk versus return over IT and its processes is called: A. IT Governance B. Strategic Governance C. Strategic Management D. IT Management
A
23. The study of the current system to determine the strengths and weaknesses and the user needs of that system is called: A. Systems Analysis B. Systems Design C. Systems Planning D. Systems Implementation
A
31. The process of matching alternatives system models to the needs identified in the system analysis phase is called: A. Conceptual Design B. Systems Analysis C. Systems Planning D. Evaluation and Selection
A
46. The detailed examination of documentation that exists about the system to gain an understanding of the system under study is called a(n): A. Documentation Review B. Systems Audit C. System Survey D. Records Observation
A
52. The fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in performance is called: A. Business Process Reengineering B. Process Redesign C. Business Analysis and Design D. Business Process Design and Analysis
A
56. When a vendor returns a request for proposal, it will include all of the following, except: A. Match of the system and user needs B. Description of the software C. The technical support it intends to provide D. Prices for the software
A
6. Within the systems analysis phase of the SDLC, which of the following data collection methods does not involve any feedback from users of the IT system? A. Documentation review B. Interviews using structured questions C. Interviews using unstructured questions D. Questionnaires
A
25. The creation of the system that meets user needs and incorporates the improvements identified by the systems analysis phase is called: A. Systems Planning B. Systems Design C. Systems Analysis D. Operation and Maintenan
B
32. The process of assessing the feasibility and fit of each of the alternative conceptual approaches and selecting the one that best meets the organization's needs is termed: A. Conceptual Design B. Evaluation and Selection C. Systems Analysis D. Systems Implementation
B
35. A company has stated that the main strategic objective is to improve the accounts payable function within the organization. There are limited resources for IT upgrades and modifications. The IT governance committee has received IT update requests from the public relations department, human services, and vendor satisfaction department. Given this information, which would be the likely be the first upgrade implemented? A. Public relations would be first because it would include all areas of the business - vendors, employees, and customers. B. Vendor satisfaction would be first because it would be most in line with the strategic objective of the company. C. Human services would be the first because the employees are the ones who are most affected by changes in the IT departments. D. It is not possible to make a decision without further information.
B
44. A detailed study of the current system to identify weaknesses to improve upon and strengths that should be maintained is referred to as: A. Preliminary Investigation B. System Survey C. Process Reengineering D. Determination of User Information Needs
B
50. A written, rather than an oral, form or questioning of users to determine facts or beliefs about a system is referred to as a(n): A. Interview B. Questionnaire C. Interrogation D. System Survey
B
55. This document is sent to each software vendor offering a software package that meets the user and system needs and is sent to solicit proposals. A. Requested Software Package B. Request for Proposal C. System Software Request D. Software Vendor Needs
B
58. This phase of the systems design for in-house development of software involves the identifying the alternative approaches to systems that will beet the needs identified in the system analysis phase. A. Request for proposal B. Conceptual design C. Systems concept D. Systems analysis
B
62A1. Which of the following is NOT one of the approaches to cloud computing? A. Software as a Service B. Internet Clouds C. Platform as a Service D. Private Clouds
B
7. A request for proposal (RFP) is used during the A. Phase-in period. B. Purchase of software C. Feasibility study D. In-house design
B
74. A review of the feasibility assessments and other estimates made during the projects, the purpose of which is to help the organization learn from any mistakes that were made and help the company avoid those same errors in the future. A. System Design Life Cycle B. Post-Implementation Review C. User Acceptance D. System Conversion Review
B
77. The careful and responsible oversight and use by management of the assets entrusted to management is called: A. IT Governance B. Stewardship C. Fiduciary Control D. System Access
B
78. Employee Ethical considerations, related to IT governance, would include which of the following? A. Maintain a set of processes and procedures that assure accurate and complete records. B. Confidentiality for those who serve on the project teams. C. Not to disclose proprietary information from the company to clients. D. Carefully consider the impact of system changes and to be ethical in the manner it which the changes are processed.
B
13. The process of determining the strategic vision for the organization, developing the long-term objectives, creating the strategies that will achieve the vision and objections, and implementing those strategies is referred to as A. IT Governance B. Strategic Governance C. Strategic Management D. IT Management
C
22. This phase of SDLC involves the planning and continuing oversight of the design, implementation, and use of the IT systems. A. Systems Analysis B. Systems Implementation C. Systems Planning D. Systems Design
C
24. This phase of SDLC requires the collection of data about the system and the careful scrutiny of those data to determine areas of the system that can be improved. A. Systems Planning B. Systems Implementation C. Systems Analysis D. Systems Purchasing
C
29. The expanded SDLC presented in the textbook expands the processes within the system design phase. This is necessary because: A. It necessary for most companies to create their own software. B. The design phase needs to include the programming activities of self-created software. C. There is usually more than one software or system type that will meet the needs of the organization. D. Many organizations require a change in the type of operating system along with any changes in software.
C
3. Which of the following is not part of the system design phase of the SDLC? A. Conceptual design B. Evaluation and selection C. Parallel operation D. Detailed design
C
36. The need to match IT systems to organizational objectives emphasizes the for the IT governance committee to include top management as its members because: A. These managers establish strategic objectives and are in the best position to assess the fit of the IT systems to those objectives. B. These managers are in a position to allocate resources and or time to the projects. C. Both of the above D. None of the above
C
45. Watching the steps that employees take as they process transactions in the system is referred to as: A. Investigation B. Interrogation C. Observation D. Interview
C
47. Face-to-face, verbal questioning of users of an IT system to determine facts or beliefs about the system are called: A. Interrogation B. User Review C. Interviews D. System Survey
C
51. The purpose of this phase is to question the current approaches in the system and to think about better ways to carry out the steps and processes of the system. A. Systems Analysis B. Systems Survey C. Analysis of Systems Survey D. Preliminary Investigation
C
64. In the detailed design stage of systems design it is necessary that the various parts of the system be designed. The parts of the system to be designed at this point would include all of the following, except: A. Outputs B. Inputs C. Program Code D. Data Storage
C
68. There are many different types of documentation necessary to operate and maintain an accounting system. These types of documentation include all of the following, except: A. Flowcharts B. Operator Manuals C. Output Examples D. Entity Relationship Diagrams
C
72. A system conversion method in which the system is operated in only one or a few sub-units of the organization. A. Direct cutover conversion B. Phase-in conversion C. Pilot conversion D. Parallel conversion
C
76. Which of the following is not a major purpose served by the continual and proper use of the IT governance committee and the SDLC? A. The fulfillment of ethical obligations B. The strategic management process of the organization C. The conversion of the system D. The internal control structure of the organization
C
80. Which of the following relationships would be allowed for a CPA firm? A. Offering IT consulting services and completing the external audit. B. Completing the external audit and maintaining the bookkeeping work. C. Internal audit outsourcing and financial information systems design and implementation. D. Providing fairness opinions and completing the external audit.
C
16. Which of the following is not one of the approaches used to achieve the management of an IT control framework? A. Information Systems Audit and Control Association control objectives for IT B. The International Organization for Standardization 17799, Code of Practice for Information Security Management C. The Information Technology Infrastructure Library D. Sarbanes-Oxley Act section on IT Controls
D
33. The process of designing the outputs, inputs, user interfaces, databases, manual procedures, security and controls, and documentation of the new system is referred to as: A. Conceptual Design B. Software Selection C. Systems Design D. Detailed Design
D
5. The purpose of the feasibility study is to assist in A. Selecting software B. Designing internal controls C. Designing reports for the IT system D. Prioritizing IT requested changes
D
73. When the manager of the primary users of the system is satisfied with the system, an acceptance agreement will be signed , the enforce of which makes it much more likely that project teams will seek user input and that the project team will work hard to meet user needs. A. System Conversion B. Post-Implementation Acceptance C. User Review D. User Acceptance
D
75. During the operation of an IT system, it is necessary that regular reports are received by management to monitor the performance of the system. These reports would include all of the following, except: A. IT Security and Number of Security Problems B. IT Customer Satisfaction C. Downtime of IT System D. User Acceptance of the IT System
D
79. When an organization hires consultants to assist with any phase or any phases of the SDLC, there are at least four ethical obligations. Which of the following is not one of those obligations? A. Bid the engagement fairly, and completely disclose the terms of potential cost increases. B. Bill time accurately to the client and do not inflate time billed. C. Do not oversell unnecessary services or systems to the client. D. Make an honest effort to participate, learn the new system processes, and properly use the new system.
D
8. Which of the following steps within the systems implementation phase could not occur concurrently with other steps, but would occur at the end? A. Employee training B. Data conversion C. Software programming D. Post-implementation review
D
103. One advantage of the interview process is efficiency.
F
105. The determination of user requirements is often discovered through the use of observation and documentation review.
F
111. In general, purchased software is more costly but more reliable than software designed in-house.
F
113. When in the systems design phase and creating an in-house accounting software, the feasibility aspect is the same as in the systems planning stage.
F
123X. The file or database storage for the new accounting system may is always be different from the old system.
F
126. Once the SDLC has identified which types of IT systems are appropriate for the company, the IT governance committee becomes the mechanism to properly manage the development, acquisition, and implementation of the IT system.
F
84. Either the IT governance or the system development life cycle are necessary in the strategic management of IT systems.
F
85. Once the system development life cycle has determined the priority it places on IT systems, the IT governance committee will manage the development, implementation, and use of the systems.
F
91. In the modern IT environment, it is necessary for an organization to follow each of the steps in the SDLC in the order presented.
F
93. The IT governance committee will be constantly monitoring the IT system to look for fraud and system abuse.
F
87. The systems development life cycle is responsible for the oversight and management of the IT governance committee. 88. Accounting software was often not available in the early days of computers which required that the organization would develop, program, and implement their in-house accounting software. 89. Once the systems development life cycle (SDLC) is complete, it is not necessary to restart the cycle unless something is brought to the attention of the IT governance committee to indicate that another cycle is required. 90. It is likely that the IT governance committee will go back through the phases of the SDLC to design new and improved IT systems.
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