All 464 Quizzes
written content
According to research by Albert Mehrabian, which is NOT a way that information is communicated through face-to-face interaction?
According to the guidelines provided by Practical Communications, Inc., a(n) _____ is a medium that is "excellent" for encouraging creative thinking
resource
Team building exercises and motivation techniques are tools used in _____ management
external
Which dependencies involve relationships between project and non-project activities?
Work Breakdown Structure (WBS)
Which document contains a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project?
risk register
Which document contains results of various risk management processes; it is often displayed in a table or spreadsheet format?
status reports
Which document describes where the project stands at a specific point in time?
Project Charter
Which document recognizes the existence of a project and provides direction on the project's objectives and management?
Abraham Maslow
Which highly respected psychologist, rejected the dehumanizing negativism of psychology and proposed the hierarchy of needs theory?
project objective, high-level requirements, and time and cost goals
Which information is included in a business case?
cost forecasts
Which is an output of the process of controlling costs?
People lack estimating experience
Which is most likely to be a reason for inaccuracies in information technology cost estimates?
A unit of work should appear at only one place in the WBS
Which is recommended for the creation of a good WBS?
project stakeholder management
Which is the new knowledge area identified by the Project Management Institute?
External project stakeholders include the project's customers (if they are external to the organization).
Which is true about identifying stakeholders?
It is a dependency in which the "from" activity must be finished before the "to" activity can be finished
Which is true of a finish-to-finish dependency?
Project Scope Management
Which knowledge area involves defining and managing all the work required to complete the project successfully?
open item resolution
Which of the following is an output of the contract closure process?
Developing the project team
Which process involves building individual and group skills to enhance project performance?
identifying risks
Which process involves determining what risks are likely to affect a project and documenting the characteristics of each?
Prototyping
Which process involves developing a working replica of the system or some aspect of the system?
Benchmarking
Which process involves generating ideas by comparing specific project practices or product characteristics to those of other projects or products inside or outside the performing organization?
monitoring risk
Which process involves monitoring identified and residual risks, identifying new risks, carrying out risk response plans, and evaluating the effectiveness of risk strategies throughout the life of the project?
monitoring stakeholder engagement
Which process involves monitoring stakeholder relationships and adjusting plans and strategies for engaging stakeholders as needed?
performing qualitative risk analysis
Which process involves prioritizing risks based on their probability and impact of occurrence?
resource allocation
Which process involves selecting information technology projects and assigning resources?
Developing the project charter
Which process involves working with stakeholders to create the document that formally authorizes a project?
Cost budgeting
Which process results in a cost baseline as a main output?
teamwork
According to Lencioni, which quality is present in organizations that succeed?
Probability Matrix
A _____ is a tool used in risk management
Project Management Office
A _____ is an organizational group responsible for coordinating the project management function throughout an organization
RFQ
A document used to solicit quotes or bids from prospective suppliers is known as a(n) _____
issue log
A(n) _____ is a tool used to document, monitor, and track problems that need resolution
wiki
A(n) _____ is a website that enables anyone who accesses it to contribute or modify its content
stakeholder engagement plan
After identifying and analyzing stakeholders, the project manager and team should develop a(n) ______ to help them effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.
sending appropriate documentation to potential sellers
After planning for procurement management, the next process involves ____
a corrective action
An IT company revises its process parameters in response to complaints from vendors that products were not ready on time. Which is this an example of?
They provide basic project management features
An attribute of low-end tools of project management software..
blogs
An example of pull communication is _____
voice mails
An example of push communication is _____
Call Phil in for a private meeting to appreciate his work
As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know he tends to be an introvert. Which communication method would Phil be most comfortable with?
Planning
Creating the WBS is a subprocess associated with which process in project scope management?
execution
During which phase must project teams address important considerations for managing information (and often end up updating business processes through improved communications)?
CPPC
From the buyer's perspective, the _____ is the least desirable among all contracts because the supplier has no incentive to decrease costs
sunk
Good Earth, a company manufacturing packaged food products, sets up its stores in Baltonia. However, a year later, the company closes the store down due to high operating costs. In such a scenario, the money spent in paying for the rent of the store in Baltonia would be an example of which costs?
revenues minus expenditures
How are profits best defined?
planning
Identifying risks is a subprocess of the _____ process of project risk management
CPIF
In a(n) _____ contract, the buyer pays the supplier for allowable performance costs along with a predetermined fee and an incentive bonus
bursts
In an AOA network diagram, what occurs when two or more activities follow a single node?
selected seller
In project procurement management, which is one of the main outputs of the conducting procurement process?
controlling procurements
In project procurement management, which process involves completion and settlement of each contract, including resolution of any open items?
conducting procurements
In project procurement management, which process involves obtaining seller responses, selecting sellers, and awarding contracts?
determining their dependencies
In project schedule management, what is the next step after defining project activities?
developing the schedule
In project schedule management, which process involves analyzing activity sequences, activity resource estimates, and activity duration estimates to create the project schedule?
Theory X
Managers who follow which theory assume that the average worker wants to be directed and prefers to avoid responsibility?
managing stakeholder engagement
One of the main outputs of the _____ process are change requests
esteem
Recognizing an employee as the "Star Performer of the Month" would be satisfying which need in Maslow's hierarchy?
n (n-1)/2
The formula to determine the number of communication channels is _____, where n is the number of people involved
cost budgeting
The main goal of which process is to produce a cost baseline for measuring project performance and project funding requirements?
identifying stakeholders
The main output of which process is the stakeholder register?
source selection
The process of choosing suppliers or sellers is known as _____
planning
The procurement statements of work are an output of the _____ process of project procurement management
high interest and high power
The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.
resistant
The project team must take corrective action if stakeholders with high interest and high power are categorized as _____
10
Using the formula for calculating the number of communication channels, how many channels would five people require?
Corrective
What actions result in improvements in project performance?
achievement
What do people who seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile have a high need for?
Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals
What goal distinguishes project management and portfolio management?
Midrange tools are designed to handle larger projects than low-end tools
What is a difference between low-end and midrange tools of the project management software?
ballpark
What is a rough order of magnitude estimate also referred to as?
self-actualization
What is at the top of Maslow's hierarchy of needs?
the tendency for project scope to keep getting bigger and bigger
What is scope creep?
Collect the most likely, optimistic, and pessimistic estimates for the variables in the model
What is the first step in a Monte Carlo analysis?
determine the estimated costs and benefits for the life of the project and the products it produces
What is the first step in determining the NPV?
estimate the projected cost of completing the project
What is the purpose of a cost performance index (CPI)?
PMI
What organization provides certification as a Project Management Professional?
identifying stakeholders
What process involves determining everyone involved in the project or affected by it, and determining the best ways to manage relationships with them?
Program Manager
What role does the following: They provide leadership and direction for project managers heading the projects within a program
It is always a percentage
What statement is true regarding a return on investment or ROI?
free slack
What term is used for the amount of time an activity can be delayed without delaying the early start date of any immediately following activities?
TAT
What test presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story?
definitive
What type of estimate is used for making many purchasing decisions for which accurate estimates are required and for estimating final project costs?
When the net cumulative benefits equal the net cumulative costs
When does payback occur?
project charter
Where would a draft schedule for a project most likely be found?
risk mitigation
Which action involves reducing the impact of a risk event by reducing the probability of its occurrence?
Defining scope
Which action involves reviewing the project charter, requirements documents, and organizational process assets to create a scope statement, adding more information as requirements are developed and change requests are approved?
Monte Carlo
Which analysis technique simulates a model's outcome many times to provide a statistical distribution of the calculated results?
top down
Which approach for constructing a WBS involves refining the work into greater and greater levels of detail?
Mirroring
Which concept refers to matching certain behaviors of the other person?
finish-to-start
Which dependencies do AOA network diagrams use?
JAD
Which process uses highly organized and intensive workshops to bring together project stakeholders—the sponsor, users, business analysts, programmers, and so on—to jointly define and design information systems?
Project Communications Management
Which project management knowledge area primarily involves generating, collecting, disseminating, and storing project information?
Business Area Analysis
Which stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology?
An activity attribute provides more schedule-related information about each activity than an activity list
Which statement best describes the difference between an activity list and an activity attribute?
Deliverable
Which term describes a product produced as part of a project?
milestone
Which term is used for a significant event on a project that normally has no duration?
parametric
Which type of estimating uses project characteristics in a mathematical model to estimate project costs?
interpersonal
Which type of intelligence involves the capacity to understand the motivations, intentions and desires of others?
Contingency plans
_____ are predefined actions that the project team will take if an identified risk event occurs
Top Ten Risk Item Tracking
_____ is a qualitative risk analysis tool that maintains an awareness of risks throughout the life of a project in addition to identifying risks
