All quizzes

Quiz 5

Quiz 5

Select the sentence that is free of errors in spelling, punctuation, and grammar.

Select one: a. In some large cities, Uber drivers can provide safer rides at cheaper fares than taxi drivers can. b. In some large city's, Uber drivers can provide rides safer and cheaper than taxi drivers. c. In some large cities, an Uber driver can provide safer rides at cheaper fares for their clients than taxi drivers can. Answer: A

Which of the following is a correct statement about the body of a letter formatted in full block style?

a. All of these answers are correct. b. The letter is double-spaced throughout, with single spacing between the blocks of print. c. The letter is single-spaced throughout, with double spacing between the blocks of print. d. The letter is single-spaced throughout, with single spacing between the blocks of print. e. None of these answers is correct. Answer: C

Select the sentence that best complies with the "Ten Strategies to Improve Your Style."

a. From now forward, all night nurses must begin their shifts an hour earlier. This option eliminates sexist language. b. From now forward, every night nurse must begin her shift an hour earlier than usual. Answer: A

Which of the following is NOT a correct statement about punctuating a headline?

a. Try to use at least one exclamation point per page, in order to build reader interest. b. All of these statements are incorrect. c. A colon can substitute for "says." d. A comma can substitute for "and." e. Most punctuation should be omitted. Answer: A

Select the sentence that is free of errors in spelling, punctuation, and grammar.

a. We will report the results of our investigation within two weeks. If we need more time; however, we may take up to one month. b. We will report the results, of our investigation, within two weeks. If we need more time, however, we may take up to one month. c. We will report the results of our investigation within two weeks. If we need more time, however, we may take up to one month. Answer: C

The text compares fliers to what other type of communication?

a. Web sites b. television ads c. All of these answers are correct. d. PowerPoint slides e. None of these answers is correct. Answer: D

Which of the following is NOT an example of collateral advertising?

a. billboard Billboards are not low-key and inexpensive as collateral advertising is. b. flier c. brochure d. newsletter e. None of these answers is correct. Answer: A

Which of the following is the recommended number of typefaces (fonts) on a brochure?

a. no more than one b. no more than two c. no more than three d. no more than four e. None of these answers is correct Answer: B

Which of the following is NOT an accurate statement about workplace communication?

. Workplace writing should avoid personal pronouns such as I and you. b. Every instance of workplace writing is intended for a particular individual or group. c. Workplace writing should uphold strict ethical standards. d. The memo has now been almost totally replaced by e-mail. e. Every instance of workplace writing occurs for a specific reason Answer: D

Select the sentence that is free of errors in spelling, punctuation, and grammar.

If you think your bank statement is incorrect, or if you would like more information about a transaction on your statement, write the bank at the address below, being sure to include your name and account number, the dollar amount of the suspected error, and the transaction number. b. If you think your bank statement is incorrect, or if you would like more information about a transaction on you're statement, write the bank at the address below; being sure to include your name and account number, the dollar amount of the suspected error, and the transaction number. c. If you think your bank statement is incorrect or if you would like more information about a transaction on your statement, write the bank at the address below, be sure to include your name and account number, the dollar amount of the suspected error and the transaction number. Answer: A

Quiz 2

Quiz 2

Quiz 3

Quiz 3

Quiz 4

Quiz 4

Which of the following questions relates to purpose?

a. "Am I writing primarily to create a record, to request or provide information, or to persuade?" b. "Am I writing to one person or more than one?" c. "What factors might influence the readers' response to this message?" d. "What do the readers already know about this specific situation?" e. "Who will read what I have written?" Answer: A

Which of the following does the text recommend as a complimentary close?

a. "Gentlemen" b. "Dear Sir or Madam" c. "Sincerely" d. "Yours very truly" e. "With best regards" Answer: C

Which of the following questions can be used to tailor a piece of writing to a particular audience?

a. "What are the readers' job titles or responsibilities?" b. "Who will read what I have written?" c. "What factors might influence the readers' response to this message?" d. "Am I writing to one person or more than one?" e. All of these answers are correct. Answer: E

Which of the following is a recommended unfolded size for a brochure?

a. 7 x 10 inches b. 8. x 11 inches c. 8. x 14 inches d. either A or B e. either B or C Answer: E

Which of the following is an example of reader-centered perspective?

a. A public-opinion survey describes 55 percent of the respondents as a "substantial majority." b. An employee assigned to prepare a report submits a similar report written by someone at another company and downloaded from the Internet. c. A writer uses please, thank you, and other polite terms. d. A writer provides detailed statistical information in a report for a general audience. e. None of these answers is correct. Answer:

Which of the following is true about memo length?

a. A typical memo length is four relatively brief paragraphs. b. All of these answers are correct. c. Memo length is determined by purpose and audience. d. Some memos may be only one sentence or paragraph. e. None of these answers is correct. Answer: C

Select the sentence that best complies with the "Ten Strategies to Improve Your Style."

a. ACE Energy, Inc. must be in receipt of the requisite approval forms from companies such as yours before commencing our professional evaluation. b. ACE Energy, Inc. must receive signed approval forms from your company before we start our evaluation. Answer: B

Which of the following is true of an in-house e-mail, as opposed to an outside e-mail?

a. All of these answers are correct. b. An in-house e-mail should use a letter-style salutation and complimentary close. c. An in-house e-mail is usually longer and more fully developed. d. More background information is needed for an in-house e-mail. e. The tone of an in-house email can be more informal. Answer: E

Which of the following is a recommended practice when sending an attachment?

a. All of these answers are correct. b. Avoid sending very large attachments. c. Include a sentence in the body of the e-mail referring to the attachment. d. None of these answers is correct. e. If possible, include the information in the body of the e-mail instead of sending an attachment. Answer: E

An effective strategy for a brochure is to use

a. All of these answers are correct. b. None of these answers is correct. c. bulleted lists only. d. a combination of sentences and bulleted lists. e. complete sentences only. Answer: D

Which of the following is recommended for Page 1 of a newsletter?

a. All of these answers are correct. b. general news stories relevant to the field c. None of these answers is correct. d. table of contents e. company news, such as information about a new product Answer: A

What is the main purpose of a signature file in an e-mail?

a. All of these answers are correct. b. to identify your name and address if your email name and address don't fully reveal your identity c. to replace the salutation traditionally used in a written business letter d. None of these answers is correct. e. to make the e-mail seem less formal Answer: B

Select the sentence that is free of errors in spelling, punctuation, and grammar.

a. All passengers should have their passports or government-issued identification cards out and ready to be scanned. "All passengers" = their (both are plural) b. All passengers should have his or her passport, or government-issued identification card out, and ready to be scanned. c. Everyone should have his passport or government-issued identification card out and ready to be scanned. Answer: A

Which of the following is a difference between traditional memos and e-mails?

a. An e-mail can be sent almost instantaneously. b. An e-mail is generally less time-consuming to produce. c. Needless correspondence is sometimes created by e-mail. d. All of these answers are correct. e. Memos tend to be proofread more carefully. Answer: D

Which of the following is true of a casual tone?

a. An excessively conversational tone should be avoided. b. It is appropriate to adopt a casual tone with superiors. c. It is appropriate to include personal information, about leisure activities, for example, in workplace communications. d. Personal pronouns should be avoided. Answer: A

Select the sentence that is free of errors in spelling, punctuation, and grammar.

a. As a first-time landlord you may be more comfortable buying a property close to home where you can screen tenants and if you're handy take care of small repairs yourself. b. As a first-time landlord, you may be more comfortable buying a property close to home, where you can screen tenants and, if you are handy, take care of small repairs yourself. c. As a first-time landlord, you may be more comfortable buying a property close to home; where you can screen tenants and if you are handy, take care of small repairs yourself. Answer: B

Select the sentence that is free of errors in spelling, punctuation, and grammar.

a. At this conference in beautiful San Diego, you will have an opportunity to:participate in small group discussions, network with one another, and meet leading physicians and researchers in an informal setting. b. At this conference in beautiful San Diego, you will have an opportunity to participate in small group discussions, network with one another, and meet leading physicians and researchers in an informal setting. c. At this conference in beautiful San Diego, you will have an opportunity to participate in small group discussions, network with one another, and meet leading physicians, and researchers, in an informal setting. Answer: B

Which of the following strategies is not necessarily appropriate when a problem has been caused by an error or oversight on your part?

a. Be sure to apologize. b. State specifically what your mistake was. c. Explain how the situation will be corrected. d. None of these choices is correct. Answer:B

Select the sentence that best complies with the "Ten Strategies to Improve Your Style."

a. Because of his professionalism and concern, our realtor required a loan pre-approval letter before he accepted the buyer's contract. b. Our realtor, before accepting the buyer's contract and because of his professionalism and concern, required a loan pre-approval letter. The subject is too far from the verb. Answer: A

Select the sentence that best complies with the "Ten Strategies to Improve Your Style."

a. Despite our initial problems with your services, the most recent repair was successful. Thank you. Cliche-free b. Despite the problems we encountered early on with your services, every cloud has a silver lining, as we have seen in your consistent attempts to repair our leaky roof. The most recent repair was successful, so all's well that ends well. Thank you. Answer: A

Select the sentence that is free of errors in spelling, punctuation, and grammar.

a. Financial planners services are recommended for individual's who lack financial savvy. b. The services of financial planners are recommended for individuals who lack financial savvy. c. The service of financial planners are recommended for individuals who lack financial savvy.

Select the sentence that best complies with the "Ten Strategies to Improve Your Style."

a. Homeowners should not use moth balls for pest control. b. Moth balls should not be used for pest control by homeowners. Passive construction Answer: A

Which of the following is recommended as a production strategy for brochures?

a. If possible, brochures should be printed on heavier paper. b. All of these answers are correct. c. If possible, brochures should be printed on glossy paper. d. None of these answers is correct. e. If possible, brochures should be printed in color. Answer: B

Select the sentence that best complies with the "Ten Strategies to Improve Your Style."

a. In two thousand and five, Hurricane Katrina tested our company's stable foundation, in more ways than 1. b. In 2005, Hurricane Katrina tested our company's stable foundation, in more ways than one. Use digits for years and spell out small numbers. Answer: B

Which of the following is NOT a trait of prose written for a general audience?

a. It avoids complex statistical information. b. It uses personal pronouns such as you. c. It uses relatively short paragraphs. d. It uses technical terms. A general audience is unlikely to comprehend technical terms. e. It uses simple vocabulary. Answer: D

Which of the following describes the standard format for a newsletter?

a. It is printed on both sides of 8.″ x 11″ paper. b. It is printed on both sides of 11″ x 17″ paper. c. It is printed on both sides of 8.″ x 17″ paper. d. It is printed on one side of 11″ x 17″ paper. e. None of these answers is correct. Answer: B

Which of the following is recommended as a way to structure a headline?

a. Make no more than one line break per headline. b. None of these answers is correct. c. Make line breaks that keep related words together. This strategy creates a natural reading. d. Avoid line breaks in a headline if at all possible. e. Make a line break after every three words. Answer: C

The most common format for a brochure is folded

a. None of the answers is correct. b. once to create six panels. c. three times to create four panels. d. twice to create six panels. e. four times to create three panels. Answer: D

Which of the following is a correct statement about the front panel of a brochure?

a. None of these answers is correct. b. It is typically left blank, except for a return address. c. All of these answers are correct. d. It serves as the brochure's cover. e. It should not feature any visuals. Answer: D

Which of the following is NOT a correct statement about a company newsletter?

a. None of these answers is correct. b. Online newsletters have become increasingly popular in recent years. c. The typical company newsletter is published monthly or quarterly. d. All of these answers are correct. e. Company newsletters are read exclusively by employees of the company. Answer: E

Which of the following does the text recommend as a strategy for the conclusion of a sales letter?

a. None of these answers is correct. b. Thank the reader in advance for becoming a customer. c. Get the reader's attention. d. All of these answers are correct. e. Provide relevant details about the benefits of the product or service. Answer: B

Which of the following is recommended for writing headlines?

a. None of these answers is correct. b. Use present tense and passive verbs. c. Use past tense and passive verbs. d. Use past tense and active verbs. e. Use present tense and active verbs. Answer:

Select the sentence that best complies with the "Ten Strategies to Improve Your Style."

a. Our company will test your heating and cooling system for efficiency. This option eliminates clutter. b. As is stated in the previous paragraph, our company will be more than happy to perform an examination of your heating and cooling systems in order to determine how efficient it is. Answer: A

Select the sentence that best complies with the "Ten Strategies to Improve Your Style."

a. Our company's security system will allow you to see in high definition anyone who approaches your house. You will have iPad and smartphone access to this monitoring system from wherever you are. You will be able to speak directly to that person through the audio feature. This sentence lacks a transition that would provide a smoother reading. b. Our company's security system will allow you to see in high definition anyone who approaches your house; moreover, you will have iPad and smartphone access to this monitoring system from wherever you are, and you will be able to speak directly to that person through the audio feature. Answer: B

Which of the following is a correct statement about a business letter format?

a. Over the years, letters have been formatted in various ways. b. Today, "full block" style is the norm. c. Every line in full block style begins at the left margin. d. both (B) and (C) e. All of these answers are correct. Answer:D

Which of the following is recommended as a strategy for brochure design?

a. Put as much information as possible on each panel. b. None of these answers is correct. c. Leave the left panel blank except for a return address. d. Treat each panel as if it were a mini-flier. e. All of these answers are correct. Answer: D

Select the sentence that is free of errors in spelling, punctuation, and grammar.

a. Textbooks cannot replace common sence and practical experiance. b. Textbook's cannot replace common sense and practical experience. c. Textbooks cannot replace common sense and practical experience. Answer: C

Select the sentence that best complies with the "Ten Strategies to Improve Your Style."

a. The dessert tray showing all the tasty options must be presented to the customers as they are finishing their entrees. Correct placement of modifier b. The dessert tray must be presented to the customers showing all the tasty options as they are finishing their entrees. Answer: A

Select the sentence that best complies with the "Ten Strategies to Improve Your Style."

a. The three types of reports are the memo report, similar to a conventional memo but usually somewhat longer and divided into labeled sections, the letter report, which goes to an outside reader, and is formatted like a conventional business letter but divided into labeled sections like the memo report, and the booklet report, which resembles a short term paper, includes a title page, and is divided into labeled sections. b. The three types of reports include the following: the memo report, similar to a conventional memo but usually somewhat longer and divided into labeled sections;the letter report, which goes to an outside reader and is formatted like a conventional business letter but divided into labeled sections like the memo report; andthe booklet report that resembles a short term paper, includes a title page, and is divided into labeled sections.The bullets make this sentence easier to read. Answer: B

Which of the following is a recommended strategy for the language on a flier?

a. Use complete sentences. b. Use passive constructions. c. Use short, direct phrases d. Both A and C are correct. e. Both B and C are correct. Answer: C

Select the sentence that is free of errors in spelling, punctuation, and grammar.

a. When using websites for shopping, one should remember to look for a setting that allows you to opt out of tracking your shopping habits, and sharing your personal information with third parties. b. When using websites for shopping, remember, to look for a setting that allows you to opt out of tracking one's shopping habits and sharing your personal information with third parties. c. When using websites for shopping, remember to look for a setting that allows you to opt out of tracking your shopping habits and sharing your personal information with third parties. Answer: C

Select the sentence that is free of errors in spelling, punctuation, and grammar

a. While street drains are not prominent features, they must be well-maintained because their function is vital in preventing flooding of homes and vehicles during a heavy rain. b. While street drains are not prominent features, they must be well-maintained because they're function is vidal in preventing flooding of homes and vehicles during a heavy rain. c. While street dranes are not prominent features, they must be well-maintained because there function is vital in preventing flooding of homes and vehicles during a heavy rain. Answer: A

Which of the following is the recommended number of typefaces (fonts) on a flier?

a. no more than one b. no more than two c. no more than three d. no more than four e. None of these answers is correct. Answer: B

Which of the following is an example of a "softening" word or phrase?

a. perhaps b. with your permission c. if you wish d. All of these answers are correct. e. None of these answers is correct. Answer: D

Which purpose would be served by a memo apologizing for a missing part on a recently shipped order?

a. providing information b. creating a record c. persuasion d. None of these answers is correct. e. requesting information Answer: B

Which of the following is NOT an action that raises ethical concerns in writing?

a. selective misquoting b. expression of regret about a mistake c. suppression of information d. conflict of interest e. None of these answers is correct. Answer: B

Which of the following is recommended as a strategy for a flier?

a. simple illustrations b. capitalization c. None of these answers is correct. d. bold print e. All of these answers are correct. Answer: E

Which of the following types of communication best describes a text message replying to a question from your supervisor?

a. upward communication Your supervisor is in a superior or "upward" position. b. downward communication c. None of these answers is correct. d. lateral communication e. outward communication Answer: A

Which of the following is NOT a recommended strategy for writing a story headline?

a. use sans serif type b. use serif type c. omit articles d. use all capital letters e. None of these answers is correct. Answer: B

Which of the following is a correct statement about the use of all capital letters in a headline?

The use of all capital letters is not recommended; instead, the writer should capitalize only the first letter of the first word in the headline. b. The use of all capital letters is recommended, except when a serif typeface is being used. c. None of these answers is correct. d. The use of all capital letters is not recommended; instead, the writer should capitalize only the first letter of important words. e. The use of all capital letters is recommended, since the writer does not have to decide what to capitalize. Answer: E