BA 101 Chapter 9
Gantt Chart
a bar graph that clearly shows what projects are being worked on and how much has been completed at any given time.
assembly line layout
workers do only a few tasks at a time
telecommuting
working from home via computer
ISO
International Standards Organization, companies that want to do business with the European Union must be certified by ISO standards
3D printing is a production process also known as ______ manufacturing
additive
Flexible manufacturing
designing machines to do multiple tasks so they can product a variety of products
process manufacturing
physically or chemically changed materials, such as boiling an egg.
Statistical Quality Control (SQC)
process some managers use to continually monitor all phases of the production process and ensure quality is being built into the product from the beginning.
assembly process
puts together components to make a product. EX: cars
process layout
similar equipment and functions are grouped together.
modular layout
teams of workers combine to produce more complex units of the final product
facility layout
the physical arrangement of resources, including people, to most efficiently produce goods and provide services for customers. depends greatly on the processes that are to be performed.
mass customization
which means tailoring products to meet the needs of a large number of individual customers.
the production process
1. inputs 2. production control 3. outputs
Just-in-time (JIT) inventory control
JIT systems keep a minimum of inventory on the premises-and deliver parts, supplies and other needs just in time to go on the assembly line.
PERT
Program Evaluation and Review Technique
operations management
a specialized are in management that converts or transforms resources, including human resources like technical skills and innovation, into goods and services.
Materials requirement planning (MRP)
computer-based operations management system that uses sales forecasts to make sure needed parts and materials are available at the right time and place.
quality
consistently producing what the customer wants while reducing errors before and after delivery.
production
the creation of finished goods and services using the factors of production: land, labor, capital, entrepreneurship and knowledge
Purchasing
the function that searches for the highest quality material resources, finds the best suppliers and negotiates the best price for quality goods and services
facility location
the process of selecting a geographic location for a company's operations
lean manufacturing
the production of goods using less of everything than in mass production. Less human effort, manufacturing space, less investment in tools, and less engineering time.
critical path
the sequence of tasks that takes the longest time to complete.
production managment
the term used to describe all the activities managers do to help their firm create goods.
computer-aided manufacturing (CAM)
the use of computers in the manufacturing of products.
computer-integrated manufacturing (CIM)
the uniting of CAD and CAM
Computer-aided design (CAD)
the use of computers in the design of products
form utility
the value producers add to materials in the creation of finished goods and services, such as by transforming silicon into computer chips, or a butcher producing a specific cut of beef.
intermittent process
makes more sense when responding to a specific customers orders; production run is short and the producer adjusts machines frequently to make different products.
Enterprise resource planning (ERP)
newer version of MRP, combines the computerized functions of all the divisions and subsidiaries of the firm into a single integrated software program that uses a single database.
continuous process
one in which long production runs turn out finished goods over time. Ex: a chemical plant.
Six Sigma Quality
quality measure that only allows 3.4 defects per million opportunities