Behavioral Management - Chapter 14

Lindsey's company requires standard working hours: 8am to 5pm. She works out an arrangement with her supervisor to work from 7am to 4pm two days per week so she can attend classes toward earning a Master's Degree. Which of the following alternative work patterns does Lindsey employ?

Flextime

What is the difference between job enlargement and job enrichment?

Job enlargement involves horizontal loading, job enrichment involves vertical loading.

How are the terms "job" and "work" related?

Jobs are comprised of work and task activities.

Which of the following is an example of Job Rotation?

Matteo works as a server one week, a fry cook the following week and a bartender the next week.

Which of the following ergonomic approaches to job design is more relevant to keyboard operations and data entry jobs than to administrative or custodial jobs?

Perceptual Motor

Stress caused by new and advancing technologies is referred to as

Technostress

Which of the following statements accurately describes telecommuting?

Workers who like telecommuting tend to have more experience with their organizations.

A cultural study of the meaning of work found that the majority of employees in the United States defined work as..

contributing to society and not unpleasant.

How does the Scandinavian approach to job design differ from the German approach?

It emphasizes social concern rather than industrial efficiency.

All of the following statements accurately describe the Japanese approach to work design EXCEPT

It emphasizes the job of the individual worker.

Which of the following statements accurately describes the Job Characteristics Model?

It includes growth need strength as a moderator.

All of the following statements accurately describe jobs in organizations EXCEPT

integration is the process of subdividing the work of an organization.