BRM Test 2 Write

4 Factors of effective Communications

Accuracy, Brevity, Clarity, Proper Terminology

Factors of Situational Awareness Deterioration

Complacency, ambiguity, distractions, uncertainty, poor communication

Barriers to communication

Cultural Barriers, Language Barriers, Physical Barriers

Controllable factors in Chronic Stress

Diet, Sleep, Caffeine, Alcohol or Drugs, Physical environment, Noise (man and/or machine), Role ambiguity, and conflict

Gold Standard of Communication

Eye Contact, Voice Inflection, Tone Facial Expression

Non-controllable Chronic stresses

Isolation from home environment, Personal problems, Family problems, Financial problems, Past traumas and experiences, Long term physical problems

Possible barriers to situational awareness

Perception, Excessive Motivation, Overload, Assuming, Fatigue

The General Adaptive Syndrome Phases

Alarm - coping ability drops, then rises Resistance - coping ability increases, then lowers Exhaustion - coping ability continually drops

Error Trapping requires

Awareness, Analysis, Resources, Adaptation

The three sections of a voyage plan

Berth to Departure (BOSP) Departure to Arrival (Sea Passage) Arrival (EOSP) to Berth

Parts of Navigational Watch

Preparation of watch, Standing the watch, Preparation for relief