BUS 151 Ch. 2 Quiz Examples

Wal-Mart has announced that it will only sell fresh and frozen fish that come from environmentally sound sources and bear the label of the Marine Stewardship Council. Wal-Mart's size gives it a unique opportunity to improve the fishing industry. This concern for _____ is one of many initiatives Wal-Mart is introducing to improve our environment. A. social responsibility B. consumerism C. macroeconomics D. organizational culture issues E. stakeholder satisfaction

A. social responsibility

Strategic giving: A. is less popular today that it was in the 1960s B. refers to the practice of tying philanthropy closely to the corporation's mission or goals C. is a subset of social investing. D. reflects the stakeholder's desire to make corporations act with more economic responsibility and less emphasis on social responsibility E. is accurately described by all of the above

B. refers to the practice of tying philanthropy closely to the corporation's mission or goals

Ethics training programs typically teach how to disguise unethical behavior and not how to avoid unethical behavior. T/F?

False

Amgen, the largest biotechnology company in the world, donates millions of dollars annually to raise the value of science literacy in the community and attract bright young minds into the field of science. Since Amgen, as an employer would benefit from this philanthropy, it would be characterized as strategic giving. T/F?

True

U.S. Steel has established an alcoholic rehabilitation program for the city of Pittsburgh. The company provides the facilities and the personnel to operate the program. U.S. Steel is practicing: A. macroeconomics B. social responsibility C. environmental services D. the marketing concept E. social welfare

B. social responsibility

_____ is the practice of tying philanthropy closely to the corporate mission or goals and targeting donations to regions where a company operates. A. Social philanthropy B. Social investing C. Strategic giving D. Strategic paternalism E. Consumer-based donating

C. Strategic giving

A retailer that allowed its employees to handle a customer complaint without having to ask for permission or direction from management would have: A. obligated its employees to help customers B. ignored the rights of its customers C. empowered its employees to help customers D. created an ethical dilemma E. ignored the rights of its employees

C. empowered its employees to help customers

_____ are all the individuals or groups to whom a business has a responsibility. A. Stockholders B. Consumers C. Lobbying bodies D. Stakeholders E. Investors

D. Stakeholders

A company can only be concerned about its _____ responsibilities once it has met its economic and legal responsibilities. A. stakeholder B. societal C. cultural D. corporate E. ethical

E. ethical

Social responsibility is a voluntary obligation. T/F?

True

The philosophy of utilitarianism is used to explain why restaurants, theaters, and hotels should make themselves handicapped accessible. T/F?

False

It is a firm's responsibility to its customers to deliver what it has promised. T/F?

True

Which of the following statements about ethics training is true? A. Ethics training is formal training to develop awareness of inappropriate behavior and to practice appropriate responses. B. Ethics training is best done informally to allow employees to feel free to admit their mistakes. C. One of the purposes of ethics training is to get employees to admit when and where they have acted unethically. D. The most effective ethics training begins with the development of a personal code of ethics. E. The most effective ethics training involves new recruits; the ethics of long-time employees cannot be changed.A. Ethics training is formal training to develop awareness of inappropriate behavior and to practice appropriate responses.

A. Ethics training is formal training to develop awareness of inappropriate behavior and to practice appropriate responses.

For Lladro Comercial, S.A., the manufacturer of handcrafted porcelains, its employees, suppliers of the paints used to decorate its porcelains, retailers of its products, and people who benefit from its philanthropy are all: A. investors B. shareholders C. partners D. stakeholders E. agents

D. stakeholders

Which of the following is an example of an unethical business activity? A. The employee uses the company computer to check his results in a network auction. B. The employee did not report his supervisor for taking several illegal deductions on his income tax report. C. The employee told several jokes that demeaned Polish people. D. The salesperson allowed the customer to believe that delivery would be within the next week when the salesperson knew that delivery was at least four weeks away. E. All of the above are examples of unethical business activities.

E. All of the above are examples of unethical business activities

Which of the following would be stakeholders for a manufacturer of agricultural pesticides? A. the farmers who buy the products B. EPA representatives who inspect the plant C. people who live in the community in which the plant is located D. employees of the plant E. all of the above

E. all of the above

Which of the following statements about human rights is true? A. Any human right is also a legal right. B. Distributive justice is a human right. C. There is no time when it is appropriate to deny an individual his or her legal rights. D. Human rights are expressed in the U.S. Constitution. E. None of the above statements about individual rights is true

E. None of the above statements about individual rights is true

In the chocolate market, Green & Black is acting at the _____ responsibilities level of the pyramid of corporate social responsibility when it makes a profit, does so by abiding by the laws, and helps cocoa farmers by agreeing to pay above-market prices for cocoa. A. stakeholder B. societal C. cultural D. corporate E. ethical

E. ethical

During a two-month period Lladro Comercial, S.A., the manufacturer of handcrafted porcelains, donated ten percent of its retail profits to the Susan G. Komen Breast Cancer Foundation. The action was legal and ethical and allowed the company to still be profitable. According to the pyramid of corporate social responsibility, it was acting at the _____ responsibilities level. A. philanthropic B. societal C. cultural D. corporate E. ethical

A. philanthropic

Which of the following is an example of an ethical business activity? A. The employee told several jokes that made fun of blonde women. B. The employee used the company postage meter to mail letters to her family. C. The employee reported to his supervisors that a co-worker had misappropriated company funds. D. The employee went to see a movie one afternoon when she was supposed to be making a sales call. E. The employee condoned a fellow employee's use of alcohol on the job.

C. The employee reported to his supervisors that a co-worker had misappropriated company funds

Utilitarianism: A. states that any act that jeopardizes the individual's rights is wrong B. creates win-win situation C. is difficult to implement because it is hard to tell how one decision will impact a large number of people D. supports the belief that life should be fair E. is easy to implement because of its childlike simplicity

C. is difficult to implement because it is hard to tell how one decision will impact a large number of people

The Home Depot supplies all the materials and the labor expertise for Habitat Homes in various regions of the country where the retail giant has a store. Its top management believes that this type of philanthropy better reflects the company's commitment to the community than simple donations to the American Cancer Society and similar national charities. The Home Depot is using the practice of: A. social philanthropy B. social investing C. strategic giving D. strategic paternalism E. consumer-based donating

C. strategic giving

One of the keys to ethical business behavior is: A. how many people near retirement age are in the company B. how many levels of organization does the business have C. the perception of the company by its employees D. the number of rules, regulations, and guidelines the company has E. how the company's top management conducts themselves

E. how the company's top management conducts themselves

Summer Dean was walking through the mall and found a gym bag lying on the ground. The decision Dean must make as to whether to keep the gym bag and its contents for herself or turn it into the mall's lost and found department involves: A. consumerism B. ethics C. the marketing concept D. cultural awareness E. social reciprocity

Ethics

_____ contributes to an employee's self-worth, which, in turn increases productivity and reduces absenteeism. A. Empowerment B. Micromanagement C. Bureaucratic management D. Limited autonomy E. Consumerism

A. Empowerment

_____ is the concern of businesses for the welfare of society as a whole. A. Social responsibility B. Business ethics C. Consumerism D. The marketing concept E. Business morality

A. Social responsibility

Which of the following statements about utilitarianism is true? A. Utilitarianism is designed to create both winners and losers. B. The application of the utilitarianism concept will only produce winners. C. There are no negative costs associated with utilitarianism. D. Using utilitarianism, a manager can accurately calculate how his or her decision will affect the majority of its stakeholders. E. Utilitarianism is a legal concept—not an ethical one.

A. Utilitarianism is designed to create both winners and losers

A group of investors in a retirement fund removed their money from the fund when they learned the fund manager had invested in a gambling casino. The investors' religious beliefs lead them to believe in the fundamental evil of all forms of gambling. These investors were engaging in: A. social investing B. social paternalism C. strategic giving D. ethical giving E. corporate philanthropy

A. social investing

Alonzo Dwork will not buy stock in a company that sells bottled water because more than 1.5 million barrels of oil are used annually to make the plastic bottles used for water, and nearly 90 percent of these bottles are disposed of after one use. Dwork is a strong believer in environmental protectionism, and this _____ is his way of expressing that belief. A. social investing B. social paternalism C. strategic giving D. ethical giving E. corporate philanthropy

A. social investing

Another factor influencing business ethics is _____, or what is fair according to prevailing standards of society. A. equity B. utilitarianism C. validity D. righteousness E. justice

E. justice

The most basic responsibility of all businesses is its economic responsibility. T/F?

True

Enlightened firms are realizing that empowerment puts too much stress on employees and are eliminating empowerment programs. T/F?

False

A code of ethics: A. provides employees with the knowledge of what their firm expects in terms of their responsibilities and behavior toward fellow employees, customers, and suppliers B. can offer a lengthy and detailed set of guidelines to employees C. is a summary statement of the firm's goals, policies, and priorities D. is considered by some to be public relations gimmicks E. is accurately described by all of the above

E. is accurately described by all of the above

_____ is the set of moral standards for judging whether something is right or wrong. A. Ethics B. Social responsibility C. The marketing concept D. Consumerism E. Legality

Ethics