BUS-240 Chapters 7 & 8
Why has arriving at a satisfactory resolution of the opposing arguments surrounding electronic monitoring proven to be difficult?
- It has become increasingly difficult to determine precisely where work ends and where an employee's personal life begins - The willingness to negotiate or compromise has risen and fallen in direct relation to the prevailing job market
The potential cost savings for ______ corporations who ship work overseas to countries with lower labor costs is becoming increasingly attractive.
American
Everyone views whistleblowers as brave men and women who put their careers and personal lives at risk in the name of "doing the right thing."
False
The technology will soon exist to monitor every keystroke on employee computers, track every Web site they visit, and record every call they make.
False
A Qui Tam Lawsuit is a lawsuit brought on behalf of the federal government by corporations against whistle-blowers.
False A Qui Tam Lawsuit is a lawsuit brought on behalf of the federal government by whistle-blowers against corporations.
An employee does not need irrefutable evidence before becoming a whistleblower; just an inclination is sufficient.
False An employee does need irrefutable evidence before becoming a whistleblower.
____ and the recent availability of capable technology may be driving this move towards an Orwellian work environment.
The liability argument
Employees are becoming less willing to respond to any questionable behavior they observe in the workplace.
False Employees are becoming increasingly willing to respond to any questionable behavior they observe in the workplace.
If an employee receives formal notification that the company will monitor all e-mail and Web activity, and that notification makes clear that his/her continued employment with the company depends on the employee's agreement to abide by that monitoring, then the employee has given thick consent.
False If an employee receives formal notification that the company will monitor all e-mail and Web activity, and that notification makes clear that his/her continued employment with the company depends on the employee's agreement to abide by that monitoring, then the employee has given thin consent.
In today's environment, experts highly recommended that becoming a whistleblower and taking your story public should be a first resort.
False In today's environment, experts highly recommended that becoming a whistleblower and taking your story public should be a last resort.
One of the first uses of the term whistleblower occurred in 1943, when Otto Otopeka was dismissed from the U.S. State Department after giving classified documents on security risks to the chief counsel of the Senate Subcommittee on Internal Security.
False One of the first uses of the term whistleblower occurred in 1963, when Otto Otopeka was dismissed from the U.S. State Department after giving classified documents on security risks to the chief counsel of the Senate Subcommittee on Internal Security.
Sherron Watkins was the individual who blew the whistle on WorldCom's illegal activities.
False Sherron Watkins was the individual who blew the whistle on Enron's illegal activities.
Since internal whistle-blowing usually receives media attention, it is possible to track the history of such actions.
False Since external whistle-blowing usually receives media attention, it is possible to track the history of such actions.
The Whistleblower Protection Act of 1989 finally addressed the issue of company retaliation against corporate employees who bring accusations of unethical behavior.
False The Whistleblower Protection Act of 1989 finally addressed the issue of company retaliation against federal employees who bring accusations of unethical behavior.
The threat of losing your job and being alienated by your colleagues should outweigh the possible financial gains a whistleblower might receive.
False The threat of losing your job and being alienated by your colleagues shouldn't outweigh the possible financial gains a whistleblower might receive.
Under the Federal Civil False Claims Act, whistle-blowers who expose fraudulent behavior against the government are only entitled to less than 10 percent of the amount recovered.
False Under the Federal Civil False Claims Act, whistle-blowers who expose fraudulent behavior against the government are entitled to 10-30 percent of the amount recovered.
The first wave of technological advance came with the establishment of call centers predominantly in ______.
India
Which of the following describes an inbound sales channel?
Taking care of customer complaints and the selling of products to customers who call in to the company
Which of the following is NOT a commandment of computer ethics?
Thou shalt not use a computer for financial gains
Cyber-liability applies to the existing legal concept of liability to a new world—computers.
True
External whistle-blowing is a 20th century phenomenon.
True
If the investigation is perceived to be half-hearted or there is even the remotest suggestion of a cover-up, then the hotline will definitely never ring again.
True
Parties charged with vicarious liability are generally in a supervisory role over the person or parties personally responsible for the injury or damage.
True
Public awareness of whistleblowers reached its peak in 2002.
True
Since the Sarbanes-Oxley Act of 2002, Congress has taken an integrated approach to the matter of whistle-blowing by prohibiting retaliation against whistleblowers and by encouraging the act of whistle-blowing itself.
True
The choice for employers is to ignore whistle blowers and face public embarrassment and potentially ruinous financial penalties, or to create an internal system that allows whistle-blowers to be heard and responded to before the issue escalates to an external whistle blowing case.
True
The liability argument and the recent availability of capable technology may be driving this move towards an Orwellian work environment.
True
When a whistleblower's immediate supervisor does not act, the whistleblower should exhaust the company's internal procedures and chain of command up to the board of directors.
True
Whistle-blowing is ethical if the employee has valid reasons to believe that revealing the wrongdoing to the public would result in changes necessary to remedy the situation.
True
Whistle-blowing is ethical when the company, through a product or decision, causes serious and considerable harm to the public or breaks existing laws, the employee should report the organization.
True
Whistle-blowing is unethical if the employee is motivated by the opportunity for financial gain, media attention or that the employee is carrying out an individual vendetta against the company.
True
What type of liability implies that a party may be held responsible for injury or damage even thought it was not actively involved in the incident?
Vicarious
According to employees, employers should not intrude upon their ______.
civil rights
As a(n) ______, companies now have the technical capability to send your personal data to any part of the world in order to take advantage of lower labor costs.
customer
The ______ is a private piece of a company's network made available to customers or vendor partners, using secured access with a unique password.
extranet
The extent of cyber-liability can be seen in the all of the following top categories of litigation, EXCEPT:
injury or physical damage to people or property
As an employee of an organization, your productivity during your time at work represents the performance portion of the ______ contract you entered into with the company when you were hired.
pay-for-performance
The new capability of _____ has blurred the concept of "at work."
telecommuting
Adam Moore has pointed out that ______ will inevitably create a distinction between two types of consent: thin and thick.
the state of the job market
If jobs are plentiful and the employee would have no difficulty finding another position, then the consent given to the monitoring policy is ______.
thick consent
