business 340

Which of the following is not a common training method?

B) job rotation

Managing requires ________, while leading includes setting the direction.

B) planning and budgeting routines

Which of the following is a function of a job analysis?

B) to describe the skills and knowledge needed

________ is a seemingly neutral employment practice that has a disproportionately negative effect on a group protected by the Civil Rights Act

E) Adverse impact

In the context of the first problem in Scenario C, which of the following laws has the company violated

E) Equal Pay Act

Which of the following steps is most likely to be taken by an organization when faced with a labor deficit?

E) They can outsource work to contractors.

Which of the following types of interview explores what candidates have actually done in the past?

E) behavioral description interview

What may help organizations defend themselves in a lawsuit involving employment practices?

E) job analysis

Recruitment is

E) the development of a pool of applicants for jobs in an organization.

21) Which of the following is true of a termination interview?

B) It should be conducted by the immediate superior.

________ refers to laying off large numbers of managerial and other employees.

A) Downsizing

Which of the following is a practical guideline for conducting a termination interview?

A) During the interview, don't allow time for debate.

________ is the legal concept that an employee may be terminated for any reason.

A) Employment-at-will

Which of the following bodies enforces the concerned law?

A) Equal Employment Opportunity Commission

________ is a process in which information flows in a single direction, from a sender to a receiver, with no feedback loop.

A) One-way communication

________ training is designed to introduce new employees to their jobs and the company, and to familiarize them with policies, procedures, culture, and the like

A) Orientation

Motivation refers to forces that

A) energize, direct, and sustain a person's efforts.

In the context of incentive systems, ________ reward employees for increasing productivity or saving money in areas under their direct control.

A) gainsharing plans

Job analysis gives managers a job description which tells about all of the following except

A) knowledge.

________ is the most effective and direct management development tool.

B) Coaching

________ plays a vital strategic role as organizations attempt to compete through people.

B) Human resource management

________ tests are administered by employers to assess the honesty of a job candidate.

B) Integrity

Outplacement is

B) helping dismissed workers find employment elsewhere

Asha, a team lead, wanted to make some changes in the seating arrangement of her team members in order to improve communication between them. She chalked out a plan that she thought would suit everybody. She sent the plan to all the members and asked them for their opinions and suggestions. This is an example of

B) two-way communication.

Which of the following acts prohibits discrimination in employment based on race, sex, color, national origin, and religion?

C) Civil Rights Act of 1964

________ training provides employees with the skills and perspectives they need to collaborate with others.

C) Team

Identify the correct statement regarding unstructured interviews.

C) They ask different interviewees different questions.

A 360-degree appraisal is the process of using multiple sources of appraisal to gain a comprehensive perspective on one's performance. In this process, feedback is obtained from all of the following except

C) customers.

In the context of human resources management, the planning stage involves

C) ensuring the availability of the right number and types of people.

The final stage in the human resources planning process involves

C) evaluating the activities conducted to ensure that they are producing the desired results.

Supervisory leadership is behavior that provides

C) guidance, support, and corrective feedback for day-to-day activities.

In the context of training methods, ________ refers to assigning employees to different roles in the organization to broaden their experience and improve their skills.

C) job rotation

When objective performance measures are unavailable but the company still wants to base pay on performance, it uses a(n)

C) merit pay system.

Which type of training familiarizes new employees with their jobs, work units, and the organization in general?

C) orientation

Managers ________ reward employees for multitasking.

C) should not

For important management positions companies often use

C) specialized executive search firms.

Charles and Nathan applied for a managerial position with a company. After their interviews, they compared notes and found that they had been asked the same questions. In the context of the given scenario, they had been subjected to a(n) ________

C) structured

The three basic employee benefits required by law are

C) worker's compensation, Social Security, and unemployment insurance.

In the context of employee benefits, ________ provides financial support to employees suffering a work-related injury or illness.

C) workers' compensation

Which of the following is true of the provisions of the 1938 Fair Labor Standards Act?

D) Employees are normally exempt from overtime pay if they have considerable discretion in how they carry out their jobs.

In the context of the second problem in Scenario C, which of the following laws has the company violated?

D) Family and Medical Leave Act

Which of the following is true of the provisions of the Equal Pay Act (EPA) of 1963

D) It allows differences in pay in the case of a seniority system or merit system

Which of the following is an advantage of a structured interview?

D) It is more likely to be free of bias and stereotypes.

Which of the following is true of the provisions of the Employee Retirement Income Security Act (ERISA) of 1974?

D) It protects private pension programs from mismanagement.

Which of the following should be done when conducting a termination interview?

D) Provide written explanations of severance benefits.

In the United States, which of the following is an employee benefit required by law?

D) Social Security

________ leadership gives purpose and meaning to organizations by anticipating and envisioning a viable future for the organization and working with others to initiate changes that create such a future.

D) Strategic

________ requires covered employers to give employees 60 written days' notice of plant closings or mass layoffs.

D) Worker Adjustment and Retraining Notification Act

The ability to lead effectively sets the ________ apart from the average ones.

D) excellent managers

In the context of human resources management, the programming stage involves

D) implementing specific activities like recruitment.

On a day-to-day basis, which of the following is a concern of human resources managers?

D) managing layoffs

Robin sends an e-mail to his team describing the implementation of a new work practice. However, in the e-mail he does not solicit comments or suggestions from his subordinates. He feels that the subordinates lack the experience required to effectively evaluate the various implications of the new practice. This is an example of

D) one-way communication.

Stretch goals are

D) the targets that are exceptionally demanding and novel

In the context of employee benefits, ________ provides financial support to employees laid off for reasons they cannot control.

D) unemployment insurance

How can people deliver a competitive advantage?

D) when their talents are combined and deployed rapidly to work on a moment's notice

Recent surveys suggest that employers place the greatest emphasis on responses to newspaper advertisements.

False

How many phases are in a training program?

Four

Which of the following is true of communication?

It refers to the transmission of information and meaning from one party to another through the use of shared symbols.

Human resource planning involves ________ stages.

Three

Coaching—being trained by a superior—is usually the most effective and direct way to develop managers

True

Leaders serve people best by helping them develop their own initiative and good judgment, enabling them to grow, and helping them become better contributors.

True

Management by objectives involves a subordinate and a supervisor agreeing in advance on specific performance goals.

True

Maslow's hierarchy of needs includes physiological needs.

True

People are a source of competitive advantage when their skills, knowledge, and abilities are not equally available to all competitors

True

Reference information is becoming increasingly difficult to obtain as a result of several highly publicized lawsuits.

True