business 340
Which of the following is not a common training method?
B) job rotation
Managing requires ________, while leading includes setting the direction.
B) planning and budgeting routines
Which of the following is a function of a job analysis?
B) to describe the skills and knowledge needed
________ is a seemingly neutral employment practice that has a disproportionately negative effect on a group protected by the Civil Rights Act
E) Adverse impact
In the context of the first problem in Scenario C, which of the following laws has the company violated
E) Equal Pay Act
Which of the following steps is most likely to be taken by an organization when faced with a labor deficit?
E) They can outsource work to contractors.
Which of the following types of interview explores what candidates have actually done in the past?
E) behavioral description interview
What may help organizations defend themselves in a lawsuit involving employment practices?
E) job analysis
Recruitment is
E) the development of a pool of applicants for jobs in an organization.
21) Which of the following is true of a termination interview?
B) It should be conducted by the immediate superior.
________ refers to laying off large numbers of managerial and other employees.
A) Downsizing
Which of the following is a practical guideline for conducting a termination interview?
A) During the interview, don't allow time for debate.
________ is the legal concept that an employee may be terminated for any reason.
A) Employment-at-will
Which of the following bodies enforces the concerned law?
A) Equal Employment Opportunity Commission
________ is a process in which information flows in a single direction, from a sender to a receiver, with no feedback loop.
A) One-way communication
________ training is designed to introduce new employees to their jobs and the company, and to familiarize them with policies, procedures, culture, and the like
A) Orientation
Motivation refers to forces that
A) energize, direct, and sustain a person's efforts.
In the context of incentive systems, ________ reward employees for increasing productivity or saving money in areas under their direct control.
A) gainsharing plans
Job analysis gives managers a job description which tells about all of the following except
A) knowledge.
________ is the most effective and direct management development tool.
B) Coaching
________ plays a vital strategic role as organizations attempt to compete through people.
B) Human resource management
________ tests are administered by employers to assess the honesty of a job candidate.
B) Integrity
Outplacement is
B) helping dismissed workers find employment elsewhere
Asha, a team lead, wanted to make some changes in the seating arrangement of her team members in order to improve communication between them. She chalked out a plan that she thought would suit everybody. She sent the plan to all the members and asked them for their opinions and suggestions. This is an example of
B) two-way communication.
Which of the following acts prohibits discrimination in employment based on race, sex, color, national origin, and religion?
C) Civil Rights Act of 1964
________ training provides employees with the skills and perspectives they need to collaborate with others.
C) Team
Identify the correct statement regarding unstructured interviews.
C) They ask different interviewees different questions.
A 360-degree appraisal is the process of using multiple sources of appraisal to gain a comprehensive perspective on one's performance. In this process, feedback is obtained from all of the following except
C) customers.
In the context of human resources management, the planning stage involves
C) ensuring the availability of the right number and types of people.
The final stage in the human resources planning process involves
C) evaluating the activities conducted to ensure that they are producing the desired results.
Supervisory leadership is behavior that provides
C) guidance, support, and corrective feedback for day-to-day activities.
In the context of training methods, ________ refers to assigning employees to different roles in the organization to broaden their experience and improve their skills.
C) job rotation
When objective performance measures are unavailable but the company still wants to base pay on performance, it uses a(n)
C) merit pay system.
Which type of training familiarizes new employees with their jobs, work units, and the organization in general?
C) orientation
Managers ________ reward employees for multitasking.
C) should not
For important management positions companies often use
C) specialized executive search firms.
Charles and Nathan applied for a managerial position with a company. After their interviews, they compared notes and found that they had been asked the same questions. In the context of the given scenario, they had been subjected to a(n) ________
C) structured
The three basic employee benefits required by law are
C) worker's compensation, Social Security, and unemployment insurance.
In the context of employee benefits, ________ provides financial support to employees suffering a work-related injury or illness.
C) workers' compensation
Which of the following is true of the provisions of the 1938 Fair Labor Standards Act?
D) Employees are normally exempt from overtime pay if they have considerable discretion in how they carry out their jobs.
In the context of the second problem in Scenario C, which of the following laws has the company violated?
D) Family and Medical Leave Act
Which of the following is true of the provisions of the Equal Pay Act (EPA) of 1963
D) It allows differences in pay in the case of a seniority system or merit system
Which of the following is an advantage of a structured interview?
D) It is more likely to be free of bias and stereotypes.
Which of the following is true of the provisions of the Employee Retirement Income Security Act (ERISA) of 1974?
D) It protects private pension programs from mismanagement.
Which of the following should be done when conducting a termination interview?
D) Provide written explanations of severance benefits.
In the United States, which of the following is an employee benefit required by law?
D) Social Security
________ leadership gives purpose and meaning to organizations by anticipating and envisioning a viable future for the organization and working with others to initiate changes that create such a future.
D) Strategic
________ requires covered employers to give employees 60 written days' notice of plant closings or mass layoffs.
D) Worker Adjustment and Retraining Notification Act
The ability to lead effectively sets the ________ apart from the average ones.
D) excellent managers
In the context of human resources management, the programming stage involves
D) implementing specific activities like recruitment.
On a day-to-day basis, which of the following is a concern of human resources managers?
D) managing layoffs
Robin sends an e-mail to his team describing the implementation of a new work practice. However, in the e-mail he does not solicit comments or suggestions from his subordinates. He feels that the subordinates lack the experience required to effectively evaluate the various implications of the new practice. This is an example of
D) one-way communication.
Stretch goals are
D) the targets that are exceptionally demanding and novel
In the context of employee benefits, ________ provides financial support to employees laid off for reasons they cannot control.
D) unemployment insurance
How can people deliver a competitive advantage?
D) when their talents are combined and deployed rapidly to work on a moment's notice
Recent surveys suggest that employers place the greatest emphasis on responses to newspaper advertisements.
False
How many phases are in a training program?
Four
Which of the following is true of communication?
It refers to the transmission of information and meaning from one party to another through the use of shared symbols.
Human resource planning involves ________ stages.
Three
Coaching—being trained by a superior—is usually the most effective and direct way to develop managers
True
Leaders serve people best by helping them develop their own initiative and good judgment, enabling them to grow, and helping them become better contributors.
True
Management by objectives involves a subordinate and a supervisor agreeing in advance on specific performance goals.
True
Maslow's hierarchy of needs includes physiological needs.
True
People are a source of competitive advantage when their skills, knowledge, and abilities are not equally available to all competitors
True
Reference information is becoming increasingly difficult to obtain as a result of several highly publicized lawsuits.
True