Business Essential Unit 3 Quizlet 3.02

Which of the following is an example of a type of information a business must manage:

Accounting records

How does appropriate information management affect a business's relationship with its customers?

Businesses serve customers more effectively.

Match the descriptions with the management terms. Ability to understand how the parts of an organization are interrelated

Conceptual skills

Elizabeth monitors employees for quality as they build cars on the assembly line. This is an example of which function of management?

Controlling

Match the descriptions with the management terms. Function that involves evaluating employee performance

Controlling

Match the descriptions with the management terms. Function that involves developing team spirit among employees

Directing

Which of the following actions is a part of information management:

Disseminating information

Which of the following do many businesses believe to be their most important resource:

Employees

Who is responsible for information management?

Everyone in the organization

Determine whether the following statement is true or false: Companies without an HR department do not participate in HR management activities.

False; in companies without HR departments, other managers and supervisors partici-pate in HR management activities.

Match the descriptions with the management terms. Can include money owed to the business by its customers

Financial resources

Match the descriptions with the management terms. Level responsible for the day-to-day activities of employees who carry out the business's routine work

First-line management

Which of the following business trends affects HR management:

Globalization

For each of the following situations, determine which benefit of information management is being illustrated. A client files a lawsuit against a company, and the company is required to provide relevant emails and memos. It is able to so do because of appropriate information management.

Helps businesses comply with laws and regulations

For each of the following situations, determine which benefit of information management is being illustrated. Government auditors visit a business and find all its accounting records available and in order.

Helps businesses comply with laws and regulations

For each of the following situations, determine which benefit of information management is being illustrated. A business keeps records of sales, so it can offer customers appropriate discounts and coupons.

Helps businesses serve customers more effectively and efficiently

For each of the following situations, determine which benefit of information management is being illustrated. A computerized order-processing program allows a company to ship customers' orders as quickly as possible.

Helps businesses serve customers more effectively and efficiently

Match the descriptions with the management terms. People who work to produce goods and services

Human resources

Match the descriptions with the management terms. Facts, statistics, and opinions that can be either internal or external in nature

Information

Match the descriptions with the management terms. Ability to communicate and build relationships with others

Interpersonal skills

Which of the following is a true statement about a management information system (MIS):

It may be one part of a business's overall information management program.

For each of the following situations, determine which benefit of information management is being illustrated. A business experiences a major system failure, but because it has backed up all its important files, employees can perform work tasks as usual.

Maintains business continuity in case of disaster

For each of the following situations, determine which benefit of information management is being illustrated. An organization has a system in place that allows one salesperson to update contact information for a client, simultaneously updating the same information for all other employees.

Maintains organizational consistency and credibility

Match the descriptions with the management terms. Process of coordinating resources to accomplish an organization's goals

Management

Match the descriptions with the management terms. Individual who carries out management functions

Manager

Match the descriptions with the management terms. Equipment and supplies required to produce and/or sell products

Material resources

Match the descriptions with the management terms. Level responsible for tactical planning and implementing top management goals

Mid-level management

Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?

Middle managers

Hailey determined that Hannah should be the general manager, Aiden should be the assistant manager, Addison should be the shift supervisor and everyone else will report to Addison. Hailey is performing which function of management?

Organizing

Match the descriptions with the management terms. Function that involves establishing lines of authority

Organizing

Match the descriptions with the management terms. Function that involves determining organizational goals

PlanningIndividual who carries out management functions

For each of the following situations, determine which benefit of information management is being illustrated. A company has an original copy of its Articles of Incorporation from 1908.

Preserves organizational identity and history

For each of the following situations, determine which benefit of information management is being illustrated. Someone tries to copy a company's logo, but because the company has kept track of its trademarks, it is able to prove ownership.

Preserves organizational identity and history

Which of the following are examples of top-level management job titles:

President, senior vice president, and chief executive officer

For each of the following situations, determine which benefit of information management is being illustrated. An organization keeps all its tax information, so it is prepared to pay its taxes on time each quarter.

Saves time and money

Match the descriptions with the management terms. Function that involves determining employee compensation

Staffing

Which of the following workplace-related safety and health issues would most likely be regulated by law:

Storage and disposal of chemicals

For each of the following situations, determine which benefit of information management is being illustrated. A marketing manager must choose between two advertising layouts. They hold a focus group to gather information on which layout customers will like better.

Supports decision-making

Match the descriptions with the management terms. Ability to understand the specialized aspects of jobs

Technical skills

Why do top-level managers usually receive high salaries?

Their decisions affect the entire company.

Why do all businesses need financial resources?

To pay operating expenses

Match the descriptions with the management terms. Level responsible for goal setting and strategic planning

Top-level management

True or false: All employees make an impact on a business.

True; all employees make either a positive or negative impact on a business.

Appropriate information management helps a business build a good reputation by

being consistent.

A commission or bonus is an example of a form of

compensation

Managing information regarding copyrights and trademarks helps a company preserve its

identity.

Appropriate information management saves businesses time and money by

maintaining higher levels of productivity.

Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business's advertising budget. This is an example of the ______________ function of management.

planning

A benefit of informed decisions is that they

reduce a business's risk.

A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating

technical skills.