BUSINESS ETHICS; 3: Core Principles of Fairness, Accountability,and Transparency
one off
Accountability is not a "___________" annual event
proper accountability systems
A civil society organization without ________________________ is fragile and open to rumors about mismanagement and abuse of power.
management relationship
Accountability does not imply a ______________________
responsibility
Accountability implies _______________
confrontation
Accountability is not about ________________, "putting someone in his/her place" or "giving him/her a hard time."
appraisal
Accountability is not the same as _________________
explanation, justification
Accountability is the process of ___________________ and ________________.
well-being of members of society
Businesses also support the _________________________ through their other key functions.
listening, empathizing, persuading, accepting stewardship, actively developing followers' potential
Characteristics of servant leaders
responsibly
Commercial viability and long-term business success depend on the ability of a firm and their leadership to act ________________ with respect to all stakeholders in business, society, and the environment.
higher levels of commitment to the supervisor, self-efficacy, and perceptions of justice; increases team potency which leads to higher levels of group performance; higher levels of creative performance
Effects of Servant Leadership
serve a diverse market of customer and clients better, improve performance of everyone through the differences of perspective
Effects of diversity in workplace
recruiting capable managers
Firms employing more women managers have probably done a better job of _________________ from the total available talent pool, and consequently will be in a better position to link with customers, employees, and other constituencies.
charitable giving
Firms having a higher proportion of women serving on their boards do engage in _________________ to a greater extent than firms having a lower proportion of women serving on their boards.
testing, forming a judgment, taking action
Holding to account is the process of requiring explanation and justification, but it is also about ______________, ______________, and if necessary, __________________.
improving corporate governance
Investors (in Singapore) value the diversity and potential contribution of women on the board of directors, that is, the appointment of female directors may be viewed as a means of __________________________________ of firms whose boards may be dominated by old-boys networks, besides adding to the diversity of corporate boards.
Accountability
It is not synonymous with responsibility.
Responsibility
It means to make sure that the company's products and services meet the needs of the customers and clients, that they are safe and not harmful, and that real and potential risks are openly and transparently communicated.
Technical Skills, Human Skills, Conceptual Skills
Minimum Competencies Expected of Professionals
trustworthy
Part of the responsibility of the worker is to be ______________.
emotional intelligence, ethical intelligence
Relational Intelligence is based on a combination of ______________ and "___________________."
power
Servant Leaders does not use __________ to achieve ends.
persuasion
Servant leaders emphasize _________________
competence
The first and most basic necessary skill for a working professional is solid _____________ in the human sphere, in the sphere of work.
relational intelligence
The working professional also needs "________________" in order to connect and interact effectively and respectfully with people and stakeholders from various backgrounds, diverse cultures, and with different interests, inside and outside the organization, and to build lasting and trustful relationships.
Conceptual Skills
These are the skills and the mental ability that managers must have to analyze and diagnose complex situations.
Human Skills
These pertain to the ability to understand, communicate with, motivate, and support other people, both individually and in groups, which defines human skills.
Justice
These principles do not change with societies or time
Technical Skills
They encompass the ability to apply specialized knowledge or expertise, both that which is learned through extensive formal education and that which is developed on the job.
Servant Leaders
They go beyond their own self-interest and focus on opportunities to help followers grow and develop.
accountable
To be _________________ is to be liable to explain or justify one's actions and decisions.
Trust
__________ can also be won in the ability domain simply by demonstrating competence.
Transparency
_______________ allows stakeholders to understand whether the activities of social institutions, such as international organizations and NGOs, provide a genuine service to civil society and whether money is used appropriately.
Fairness
_______________ involves balancing the interests involved in all decision-making including any decisions related to hiring, firing (including the investigatory process), and the compensation and rewards system.
transparency
_______________ is identified as an important mechanism for guaranteeing social accountability
Sound accountability structures
_____________________ are the most important aspect of prevention and detection of corruption.
Accountability
_____________________ is the obligation to demonstrate that work has been conducted in compliance with agreed rules and standards or to report fairly and accurately on performance results vis-à-vis mandated roles and/or plans.
human maturity
a person works not only hard and solidly but also efficiently
Justice
means giving each person what he or she deserves or, in more traditional terms, giving each person his or her due
Fairness
often has been used with regard to an ability to judge without reference to one's feelings or interests
Fairness
rooted in assumptions that change with societies and over time
Justice
rooted in universal principles that apply to all people, everywhere and at all times
Justice
taking personal responsibility to uphold what is pure, right, and true
Justice
the impartial application of the law
Fairness
the quality of making judgments that are free from discrimination
Organizational diversity
variety of demographic, cultural, and personal differences among employees and customers