BUSINESS ETHICS; 3: Core Principles of Fairness, Accountability,and Transparency

one off

Accountability is not a "___________" annual event

proper accountability systems

A civil society organization without ________________________ is fragile and open to rumors about mismanagement and abuse of power.

management relationship

Accountability does not imply a ______________________

responsibility

Accountability implies _______________

confrontation

Accountability is not about ________________, "putting someone in his/her place" or "giving him/her a hard time."

appraisal

Accountability is not the same as _________________

explanation, justification

Accountability is the process of ___________________ and ________________.

well-being of members of society

Businesses also support the _________________________ through their other key functions.

listening, empathizing, persuading, accepting stewardship, actively developing followers' potential

Characteristics of servant leaders

responsibly

Commercial viability and long-term business success depend on the ability of a firm and their leadership to act ________________ with respect to all stakeholders in business, society, and the environment.

higher levels of commitment to the supervisor, self-efficacy, and perceptions of justice; increases team potency which leads to higher levels of group performance; higher levels of creative performance

Effects of Servant Leadership

serve a diverse market of customer and clients better, improve performance of everyone through the differences of perspective

Effects of diversity in workplace

recruiting capable managers

Firms employing more women managers have probably done a better job of _________________ from the total available talent pool, and consequently will be in a better position to link with customers, employees, and other constituencies.

charitable giving

Firms having a higher proportion of women serving on their boards do engage in _________________ to a greater extent than firms having a lower proportion of women serving on their boards.

testing, forming a judgment, taking action

Holding to account is the process of requiring explanation and justification, but it is also about ______________, ______________, and if necessary, __________________.

improving corporate governance

Investors (in Singapore) value the diversity and potential contribution of women on the board of directors, that is, the appointment of female directors may be viewed as a means of __________________________________ of firms whose boards may be dominated by old-boys networks, besides adding to the diversity of corporate boards.

Accountability

It is not synonymous with responsibility.

Responsibility

It means to make sure that the company's products and services meet the needs of the customers and clients, that they are safe and not harmful, and that real and potential risks are openly and transparently communicated.

Technical Skills, Human Skills, Conceptual Skills

Minimum Competencies Expected of Professionals

trustworthy

Part of the responsibility of the worker is to be ______________.

emotional intelligence, ethical intelligence

Relational Intelligence is based on a combination of ______________ and "___________________."

power

Servant Leaders does not use __________ to achieve ends.

persuasion

Servant leaders emphasize _________________

competence

The first and most basic necessary skill for a working professional is solid _____________ in the human sphere, in the sphere of work.

relational intelligence

The working professional also needs "________________" in order to connect and interact effectively and respectfully with people and stakeholders from various backgrounds, diverse cultures, and with different interests, inside and outside the organization, and to build lasting and trustful relationships.

Conceptual Skills

These are the skills and the mental ability that managers must have to analyze and diagnose complex situations.

Human Skills

These pertain to the ability to understand, communicate with, motivate, and support other people, both individually and in groups, which defines human skills.

Justice

These principles do not change with societies or time

Technical Skills

They encompass the ability to apply specialized knowledge or expertise, both that which is learned through extensive formal education and that which is developed on the job.

Servant Leaders

They go beyond their own self-interest and focus on opportunities to help followers grow and develop.

accountable

To be _________________ is to be liable to explain or justify one's actions and decisions.

Trust

__________ can also be won in the ability domain simply by demonstrating competence.

Transparency

_______________ allows stakeholders to understand whether the activities of social institutions, such as international organizations and NGOs, provide a genuine service to civil society and whether money is used appropriately.

Fairness

_______________ involves balancing the interests involved in all decision-making including any decisions related to hiring, firing (including the investigatory process), and the compensation and rewards system.

transparency

_______________ is identified as an important mechanism for guaranteeing social accountability

Sound accountability structures

_____________________ are the most important aspect of prevention and detection of corruption.

Accountability

_____________________ is the obligation to demonstrate that work has been conducted in compliance with agreed rules and standards or to report fairly and accurately on performance results vis-à-vis mandated roles and/or plans.

human maturity

a person works not only hard and solidly but also efficiently

Justice

means giving each person what he or she deserves or, in more traditional terms, giving each person his or her due

Fairness

often has been used with regard to an ability to judge without reference to one's feelings or interests

Fairness

rooted in assumptions that change with societies and over time

Justice

rooted in universal principles that apply to all people, everywhere and at all times

Justice

taking personal responsibility to uphold what is pure, right, and true

Justice

the impartial application of the law

Fairness

the quality of making judgments that are free from discrimination

Organizational diversity

variety of demographic, cultural, and personal differences among employees and customers