Business Operations Associate Role
1. Tell the mistake you made 2. What did you do to take full accountability? I had never done an audit before and 3. How did you fix it? 4. What did you put in place to ensure it never happens again? 5. What lesson did you learn? when people weren't doing their job, it wasn't clearly communicated why they couldn't That made me question my skills as a leader. Was I doing something that didn't warrant Had to restructure events and redelegate tasks Only 20 years old at the time Caused me to be reflective of my leadership skills 3 or 4 people participated Didn't have a car at the time
1. Tell the mistake you made 2. What did you do to take full accountability? I had never done an audit before and 3. How did you fix it? 4. What did you put in place to ensure it never happens again? 5. What lesson did you learn? when people weren't doing their job, it wasn't clearly communicated why they couldn't That made me question my skills as a leader. Was I doing something that didn't warrant Had to restructure events and redelegate tasks Only 20 years old at the time Caused me to be reflective of my leadership skills 3 or 4 people participated Didn't have a car at the time
S: I was working on a transition project last October where we were updating all of our processes, owned multiple workstreams, and attended numerous meetings for project updates. We had several hard deadlines that couldn't be moved. T: As the Access Lead my region, I had to onboard 11 new access leads for the team we were transitioning to. It was a lot since they needed access to so many different tools. A: To ensure we didn't miss the deadline of November 1, I had to prioritize the tasks that were absolutely essential, and then other lower priority tasks got delegated to other team members with the bandwidth to complete them. R: It was intense pressure but we were able to complete the onboarding process in time for the new transition.
Describe a time when you were under significant pressure. How did you get through that period?
Fluence Facts
Fluence Mosaic™ maximizes renewables and storage revenue with intelligent, automated bidding software, so you can deploy and use more clean energy with higher ROI.
Mentoring Q's
For any role that I accept in the future, I do want to entertain any opportunities that will allow me to grow with the company professionally. If there are mentorship opportunities that will allow me to see a clear path forward, I will be more than interested in taking advantage of those resources. Does the training process/onboarding process provide enough information that will adequately prepare me for the responsibilities of my role?
What can you contribute to the company?
I can contribute my loyalty, perseverance, and adaptability to the company. I am always eager and willing to continuously learn new things
How do you deal with conflict or disagreements are work? (You're a great team player)
My go-to for conflict res. is = understand the person's POV, get on the same page, then I elaborate on my POV while being respectful and emphasizing Stay calm to come to a resolution.
What is success?
Success is the achievement of something desired, planned, or attempted. Success to me is achieving my career and personal goals as well as being able to financially sustain and support myself.
My name is Savannah Crawford. Aside from what you already know about me (per my resume), I've always been the kind of person who is supportive, diligent, hardworking professional. Over the years, I've gained plenty of experience relative to the requirements of this role. I have applicable and useful educational qualifications and I believe my Project Management experience will have a positive influence on the team. I'm a very sociable person. I love working in collaborative groups I work best in diverse environments I solicit feedback from my mentors and senior leadership to see how I can improve I am now looking to pivot into a new role that aligns more with my own personal core values (sustainability, optimal health, and making a change/impact on others.) If hired, I will bring passion, diligence, _____ to your company.
Tell Me About Yourself
What's the difference between urgent & important?
Urgent involves time and important involves value. ALL urgent is important, but not all-important is urgent.
One of my major passions is helping others,
What are you passionate about?
1. My Attention to Detail - My team always looks to me for proofreading and approving processes, newsletters, and official communications sent out to the organization because they know that I am very keen on things being grammatically correct and professional. 2. Experience with Managing Cross-functional Teams and Projects - Working with global cross-functional members in Costa Rica and Bangalore, India so I am always inclusive and accommodating to their time zones to ensure that they are involved and properly communicated with 3. Problem-Solving Skills - My previous manager gave me a compliment that stuck with me ever since "Savannah, I commend you for always running to the fire, you are always willing to tackle anything that came my way" - If there is an issue you work through it until resolution, you're not scared of a challenge and I admire that about you."
What are your strengths?
1. The quality that I am most excited to improve is delegating tasks when overwhelmed. I've taken on more than I could handle at times and struggled to relinquish control. But, this is something that I have been actively working on and have great team members who support me. I'm learning that it's okay to give tasks to others who have the bandwidth to take the task on, whereas in the end, helps me to avoid burnout. 2. Another quality that I am actively improving is not taking criticism personally but instead, looking at it as feedback to see how it can be integrated into my work ethic
What are your weaknesses?
That's a great question. Before sending my resume to be considered for the role, I find that I am not only qualified, but I'm a prepared candidate. I'm prepared to address any unique challenges that the team may face as well as use my knowledge and experience to lead customer-facing projects and optimize processes for the organization's growth. One of your company values that align with my own personal interests and goals is "We are Agile" because that motivates me intrinsically to do a great job within the company. I'm always eager to continuously learn new things and have a very adaptive mindset because I am a quick learner. One of my major passions is helping others. I believe that having a career in sustainability would allow me to make a real difference and inspire others to do the right thing in the process. For example, people need access to healthcare, education, and prosper economically, all supported by access to reliable, renewable clean energy
What makes you the best candidate for the job? Why should we hire you?
The Business Operations Associate plays a critical role in establishing and enabling the organization to achieve its annual objectives. This position will manage projects cross-functionally, and support recurring and special projects across key Fluence functions. Working with
What's your understanding of this role? FLUENCE DIGITAL
I really plan on expanding my knowledge within the role and taking all that I've learned to continue being involved in business-making decisions I can tell you that I do want to be a part of an organization that values sustainability the way Fluence does. To be a part of a company that leads, has an agile approach, is committed to safety and integrity, and is a fun, inclusive environment.
Where do you see yourself professionally in 5 years?
With Fluence being a global market leader in renewable energy, services, storage, and concentrations on sustainability, I admire this company's efforts to make the environment better. I was attracted to your company values and your motto. I believe my skills and expertise, and work ethic would make a great match for your company's culture.
Why do you want to work at Fluence Energy?
Why should we NOT hire you?
You shouldn't hire me if you are looking for someone who only does the bare minimum and doesn't go above and beyond. You shouldn't hire me if you are looking for someone who won't embrace change well. From my experience, I've been able to adapt to change well since I work in a fast paced environment day to day. You shouldn't hire me if you don't think this role is a high priority for the team. I'm at my best when I am challenged, work with a great team, have a good manager who gives me the autonomy to work on interesting projects. I excel when given expectations & latitude to achieve the company goals.
How do you define integrity? What is honesty?
the quality of being honest and having strong moral principles; being honorable Honesty is being truthful with others and integrity is being truthful with yourself.
