BUSN 2160 Final
In the Safe Senders tab in the Junk Email Options dialog box, Outlook recommends that you type the ____ symbol to indicate a domain name.
@
A message sent with high importance displays a red dot in the message header.
False
RTF supports fewer formats than HTML or Plain Text, as well as hyperlinks. _________________________
False
The appointment area is available in all of the view options.
False
The default Show As appointment status for events is ____. a. Tentative b. Free c. Busy d. Out of Office
Free
The ____ Dialog Box Launcher allows you to navigate to a specific date.
Go to date
Click the Options tab in the Backstage view to display the ____ dialog box.
Outlook options
Some incoming email servers use the ____ communications protocol.
POP3
Using the ____ feature, you can take a quick glance at your schedule without having to rearrange windows or lose your train of thought.
Peek
Outlook messages can use the ____.
Rich, Plain,HTML
Many outgoing email servers use ____ as a set of rules for communicating with other computers a. ISL b. POP c. HTML d. SMTP
SMTP
You set the appointment status for a calendar item using the ____ button. a. Item Status b. Show As c. Set Status d. Display
Show As
An email address is divided into two parts: a user name and a domain name.
True
An iCalendar represents a universal calendar format used by several email and calendar programs.
True
When a meeting request arrives in an attendee's Inbox, it displays a different icon from an email message icon.
True
You must have an email account set up in Outlook to send the meeting request.
True
Tom is a golf pro, and he is using Outlook to manage his schedule. Some of his customers pay him for a single lesson, while others set up regular weekly lessons. In addition, Tom is coordinating the annual two-day tournament at his local golf course. Tom wants to show his time as busy during the annual two-day tournament. Does he need to change the appointment status for the tournament's calendar item, or can he use the default status? a. Yes, he must change it from Free to Busy. b. Yes, he must change it from Tentative to Busy. c. Yes, he must change it from Out of Office to Busy. d. No, the default status for this type of calendar item is Busy.
Yes, he must change it from Free to Busy
The contact groups ____. a. are the same as contact lists b. include a different graphic from the individual contacts c. have a group label
a,c
To remove an account, click the FILE tab, click Account Settings, and then click the ____ option.
account settings
Rules that you create run for ____ received after you create the rule.
all incoming email messages
After you install Outlook, the ____ feature runs and helps you to set up the first email account that Outlook manages.
auto account setup
Events do not occupy time slots on the Day view of the calendar, so they appear as ____ at the top of the calendar on the day they occur. a. banners b. items c. appointments d. ribbons
banners
You use the Junk button in the Delete group on the HOME tab to override the default criteria when viewing email messages by deciding to ____.
block the sender, never block the sender, never block the senders domain, never block a group or mailing list
A ____ wavy underline indicates the text may contain a contextual spelling error such as the misuse of homophones. a. purple b. blue c. green d. red
blue
The default appointment status setting is ____.
busy
When you schedule an appointment, Outlook adds the appointment to the ____ folder by default. a. Schedule b. Calendar c. Items d. Personal
calendar
The ____ print style prints a list of contacts separated by alphabetic dividers.
card
The ____ print style prints with a sheet for adding more contact information.
card
____ view shows the contacts as cards but much smaller than Business Card view.
card
CASE: Your colleague Simone has been using Business Card view because she was not aware that she could change the default view, but now she turns to you for help. Simone likes some aspects of Business Card view but would like to experiment with a similar view that presents the records smaller. Which of the following do you recommend to her? Selected Answer: a. Card view b. Micro view c. List view d. Phone view
card view
To modify an existing rule, select the rule you want to modify, click the ____ button in the Rules and Alerts dialog box, and then click the Edit Rule Settings command.
change rule
Each person's information is stored in a ____ in the contact list.
contact record
Keeping a contact list current involves ____ contacts you no longer need.
deleting
A(n) ____ folder is the location where you want to move or copy a file.
destination
The last part of an email address is the ____ name
domain
Outlook defines a(n) ____ as an activity that occurs at least once and lasts 24 hours or longer.
event
Outlook defines a(n) ____ as an activity that occurs at least once and lasts 24 hours or longer. a. occurrence b. event c. item d. task
event
When you schedule a(n) ____, its description appears in a small banner below the day heading.
event
All calendar items start as events.
false
Even after you create a contact group, you still need to send email messages to its members individually.
false
The first step in creating a contact list is to attach files.
false
Users typically put both personal items and academic or business items in the same calendar.
false
When sending a message, you cannot choose to use voting buttons.
false
When setting up an email account, you need to know basic information such as the email address and signature. _________________________
false
You can attach one or more ____ to a contact to store documents, tables, pictures, or clip art, for example, along with their contact information.
files
*Multiple Answer You can use the Show As button to select the ____ appointment status for a calendar item.
free, tentative, busy
Any element in Outlook that contains information is called a(n) ____. a. folder b. addition c. item d. note
item
In ____ view, the contacts are arranged in a list according to businesses. a. List b. Business Card c. Employer
list
CASE: You know that your colleague Enrique does a masterful job maintaining his contacts in Outlook; so, when you are looking for advice on print styles, he is the person to whom you turn. You want to find a print style quickly that you know resembles Card style but is not Card style. Which of the following does Enrique tell you it could be?
medium booklet
An appointment becomes a(n) ____ when people and other resources are invited. a. gathering b. meeting c. event d. conference
meeting
*Multiple AnswerThe Calendar is the Outlook folder that contains your personal schedule of ____.
meeting, events, appointments
CASE: You know that your colleague Enrique does a masterful job maintaining his contacts in Outlook; so, when you are looking for advice on print styles, he is the person to whom you turn. You would like a printout of your own contact list with a page for each contact, so you can write some notes on them. Which print style does Enrique tell you to use? a. Single Page b. Memo c. Phone Directory d. Card
memo
The ____ print style prints a page for each contact.
memo
The information in the ____ routes a message to its recipients and identifies the subject of the message message area domain profile message header
message header
The ____ lists the contents of a selected folder.
message pane
In addition to standard numerical entries, you can also specify appointment dates using ____ language.
natural
By default, clicking the People button in the _____ bar, displays the contacts in the Microsoft Outlook Window.
navigation bar
Email is the transmission of messages and files between computers or smart devices over a(n) ____.
network
Though an invitee can propose a new meeting time, only the ____ can change or delete the meeting. a. originator b. navigator c. attendee d. scheduler
originator
____ view is the default view.
people
*Multiple Answer A main element of the Contacts window is the ____. c. People pane d. My Contacts pane b. contact list
people pane, contacts pane, contact list
In ____ view, you can sort the list using any of the column heading buttons that are displayed.
phone
In ____ view, you see the contacts in a list displaying phone information.
phone
You can print your contacts using the _____ style in contact view.
phone directory, memo, card
*Multiple Answer After setting up your contact list, you need to keep the information current and add new information, such as ____. a. a picture b. a new work phone number c. passwords d. a Twitter account username
picture, new work phone number, a twitter account username
*Multiple AnswerA hyperlink is a ____ in an email message or webpage that, when clicked, directs you to another document or Web site.
picture, word
You can ____ a single contact or multiple pages of contacts displayed as cards or in phone lists. a. edit b. copy c. print preview d. delete
print preview
By default, the ____ is set for all items to display and print.
print range
4. Which of the following is not information you can record about a project using tasks?
project team
CASE: Tom is a golf pro, and he is using Outlook to manage his schedule. Some of his customers pay him for a single lesson, while others set up regular weekly lessons. In addition, Tom is coordinating the annual two-day tournament at his local golf course. According to the way that Outlook defines calendar items, what type of item is a regular weekly lesson, if you assume that the person taking the lesson is NOT invited to the lesson using Outlook? a. Recurring event b. Recurring meeting c. One-time appointment d. Recurring appointment
recurring appointment
A ____ wavy underline means the flagged text is not in Outlook's main dictionary.
red
The benefit of displaying a(n) ____ in Outlook is the ability to combine feeds from multiple web sources in one place.
rss feed
CASE: The number of emails that you are receiving in a given day has begun to get out of control since you accepted new responsibilities in your job. You have started to explore Outlook's features in order to figure out how to use them to ease your email burden. You want to make sure that, effective immediately, all emails from your boss are flagged as having high importance. What Outlook feature can help you automate this process?
rules
CASE: The number of emails that you are receiving in a given day has begun to get out of control since you accepted new responsibilities in your job. You have started to explore Outlook's features in order to figure out how to use them to ease your email burden. You have had a couple of instances lately of emails from colleagues at your vendors being treated as junk email, which caused a lot of confusion and concern for you and your manager. Which of the following junk email options can you use to make sure this does not happen again?
safe senders
____ View displays multiple calendars at the same time in a horizontal layout of the daily calendar.
schedule
If what you type matches more than one entry, you will be asked to ____.
select the contact you want to view
A ____ identifies the sender of an email message and may contain additional information, such as a job title and phone number(s).
signature line
The ____ print style prints a list of contacts similar to Card style.
small booklet
A ____ folder is the location of a document to be moved or copied
source
When you perform a search, Outlook searches all ____ for a match.
specified fields
If necessary, you can ____ to a rule.
specify exceptions
All or part of your contacts can be printed in a number of different views, or print ____.
styles
1. A ____ is an item that you create in Outlook to track until its completion.
task
Creating and managing ____ in Outlook allows you to keep track of projects.
tasks
2. A ____ is any Outlook item such as a task, an email message, or a contact that has been flagged for follow-up later.
to-do-item
CASE: Your friend Kathryn is planning to use Outlook to manage her schedule during her first year of college. She is in the process of configuring Outlook to best suit her purposes, and she turns to you for help. Kathryn wants to print her schedule so that she can carry it with her to classes. She would like a page for each day, including a daily task list and a weekly schedule. Which print style should she use? a. Daily b. Tri-fold c. Calendar Details d. Weekly Agenda
tri-fold
A contact list lets you record information about people, such as their email address, phone number, birthday, physical address, and photo.
true
Outlook provides two options for customizing your experience when working with email messages, calendars, and other items.
true
Outlook's Calendar can convert words such as "yesterday" and "tomorrow" into the appropriate date.
true
People view is the default view.
true
The Contacts - Outlook window includes a variety of features to help you work efficiently, including many elements similar to the windows in other Office programs.
true
To customize your Outlook email with default settings such as the message format, you use the Outlook Options dialog box.
true
When you display the Appointment Recurrence dialog box, Outlook automatically sets the range of recurrence with the date the appointment starts.
true
You can add the RSS feed to your Outlook account using the Account Settings dialog box.
true
Changing the ____ sometimes can help you find a contact's information more quickly.
view
Each Outlook folder displays the items it contains in a layout called a(n) ____.
view
*Multiple Answer The appointment area contains a ____. a. My Calendars pane b. Navigation pane c. Weather Bar d. date banner
weather bar, date bar
CASE: Your friend Kathryn is planning to use Outlook to manage her schedule during her first year of college. She is in the process of configuring Outlook to best suit her purposes, and she turns to you for help. Kathryn would like to display her schedule for an entire seven-day week. Which view should she use? a. Work Week b. Schedule c. Day d. Week
week
You can print a ____ view of your calendar
weekly, monthly, daily