CAD examtopics

How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application's data tables? A. You must create Access Controls to prevent all other application scopes from creating configuration records on an application's data tables rather than using Application Access B. Set the Accessible from field value to All application scopes and de-select the Can create option C. Set the Accessible from field value to This application scope only and de-select the Allow access to this table via web services option D. Set the Accessible from field value to This application scope only

B. Set the Accessible from field value to All application scopes and de-select the Can create option ---------------------------------------- D. Set the Accessible from field value to This application scope only (Disables all access)

When crafting a scoped application that contains flow actions, what is the application called? A. Action B. Spoke C. Bundle D. Flow

B. Spoke A spoke is a scoped application containing Flow Designer actions for a specific application or record type. Spokes are activated when the parent application is activated. For example, the activation of the Visual Task Board application activates the Visual Task Board Spoke.

When troubleshooting and debugging notifications, where do you navigate to see if an email was sent a response to an event? A. System Logs > Events B. System Logs > Emails C. System Logs > Push Notifications D. System Logs > ICE Logs

B. System Logs > Emails

Which method is used in emulating mobile for testing? $mobile.do $m.do $t.do $tablet.do

$m.do

What one of the following is the correct syntax for adding dynamic content to a notification's HTML message field? ${short_description} current.short_description $current.short_description $short_description ${current.short_description}

${short_description} To dynamically reference a field value from the record that triggered the notification, enclose the field name in ${ }: ${<field name>}. Use dot-walking to reference field values on related records: ${<field name containing related record>.<field name>}. To reference the event parameters parm1 or parm2, use this syntax: ${event.parm1} or ${event.parm2}.

As it relates ServiceNow reporting, which of the following statements describes what a metric can do? -A metric is a comparative measurement used to report the effectiveness of workflows and SLAs -A metric is a time measurement used to report the effectiveness of workflows and SLAs -A metric is used to measure and evaluate the effectiveness of IT service management processes -A metric is a report gauge used on homepages to display real-time data

A metric is used to measure and evaluate the effectiveness of IT service management processes ---------- A metric measures and evaluates the effectiveness of IT service management processes. A metric is used to measure and evaluate the effectiveness of IT service management processes

Which one of the following best describes what a flow is? -A sequence of actions to automate processes on the platform -A script that defines the steps to automate processes on the platform -A sequence of steps to automate processes on the platform -A sequence of activities to automate processes on the platform

A sequence of actions to automate processes on the platform

Which of the following is NOT supported by Flow Designer? A. Call a subflow from a flow B. Test a flow with rollback C. Use Delegated Developer D. Run a flow from a MetricBase Trigger

A, B & D. ( A) Automated Test Framework, B) Source Control and D) Flow Designer). Delegated Development is not supported in Global scope. https://www.servicenow.com/community/developer-forum/which-of-the-following-features-are-available-to-global/m-p/1391919 Application triggers include: MetricBase and Service Catalog.

Which of the following features are available to Global applications? (Choose two.) A. Automated Test Framework B. Source Control C. Delegated Development D. Flow Designer

A, B & D. The question is outdated as 3 are now supported in Global ( A) Automated Test Framework, B) Source Control and D) Flow Designer). Delegated Development is not supported in Global scope. https://www.servicenow.com/community/developer-forum/which-of-the-following-features-are-available-to-global/m-p/1391919

When creating new application files in a scoped application, cross scope access is turned on by default in which of the following? A. REST messages B. Table C. Script Include D. Workflow

B. Table "By default, all application scope scripts can read the table's records but cannot perform any other database operations." https://developer.servicenow.com/dev.do#!/learn/learning-plans/tokyo/servicenow_administrator/app_store_learnv2_securingapps_tokyo_application_access_database_settings

You are developing the MyApp application that has a table, Table A. When the MyApp application is installed on an instance, you want Table A's records to be installed as part of the application.Table A's records will be installed when: A. Table A is active and extends the Task table B. Table A's records are added to the application record using the Create Application Files context menu item C. Table A has an automatic number counter for new records D. Table A is not included in the System Clone > Exclude Tables list

B. Table A's records are added to the application record using the Create Application Files context menu item -Navigate to the list for an application data table. -Filter the list to display the records you want to include. -context menu and select Create Application Files.

When configuring a REST Message, the Endpoint is: A. The commands to the REST script to stop execution B. The URI of the data to be accessed, queried, or modified C. Information about the format of the returned data D. The response from the provider indicating there is no data to send back Reveal Solution Discussion 2

B. The URI of the data to be accessed, queried, or modified Endpoint = URL of data to be retrieved/updated/deleted

When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification? A. ${event.<property name>} B. ${current.<property name>} C. ${<property name>.getDisplayValue()} D. ${gs.<property name>}

A. ${event.<property name>} To dynamically reference a field value from the record that triggered the Notification, enclose the field name in ${ }: ${<field_name>}. Use dot-walking to reference field values on related records: ${<field name containing related record>.<field name>}. To reference the event parameters parm1 or parm2, use this syntax: ${event.parm1} or ${event.parm2}. (Only for notifications fired by events.)

Which one of the following is true? A. A UI Policy's Actions execute before the UI Policy's Scripts B. The execution order for a UI Policy's Scripts and Actions is determined at runtime C. A UI Policy's Scripts execute before the UI Policy's Actions D. A UI Policy's Actions and Scripts execute at the same time

A. A UI Policy's Actions execute before the UI Policy's Scripts As per the Scripting in ServiceNow Fundamentals eBook page 157 (Tokyo): "UI Policy Actions execute before UI Policy Scripts"

When debugging Email Notifications, what must you check on a user record? (Choose two.) A. Active must be true. B. The Email field must have a valid value. C. The user must not be locked out. D. The First name and Last name fields must have values. E. Delegation must be enabled.

A. Active must be true. B. The Email field must have a valid value.

When debugging Email Notifications, what must you check on a user record? (Choose three.) A. Active must be true. B. The First name and Last name fields must have values. C. The value in the Notification field must be set to enabled. D. The user must not be locked out. E. The Email field must have a value.

A. Active must be true. C. The value in the Notification field must be set to enabled. E. The Email field must have a value.

What are the features of Flow Designer? (Choose three.) A. Add stages to a flow. B. Call a flow from another flow or subflow. C. Test a flow using the "Run as" feature. D. Support Java Scripting code to test conditions that trigger the flow. E. Run a flow from a Catalog item. F. Perform form field data validation at client side.

A. Add stages to a flow. (workflow??) C. Test a flow using the "Run as" feature. E. Run a flow from a Catalog item.

Identify the incorrect statement about Delegated Development in ServiceNow. A. Administrators can grant non-admin users the ability to develop global applications. B. Administrators can specify which application file types the developer can access. C. Administrators can grant the developer access to script fields. D. Administrators can grant the developer access to security records.

A. Administrators can grant non-admin users the ability to develop global applications. Access can be granted to only scoped applications.

What is the purpose of the coalesce field when importing data? A. If a match is not found, the existing record is updated B. To determine if a record matches an existing record or is a new record C. To identify and merge duplicate records D. When a match is found, a new record is inserted

B. To determine if a record matches an existing record or is a new record

Which one of the following is true for the Application Picker? A. All custom application scope and the Global scope appear in the Application Picker B. All applications in ServiceNow, including baseline applications like Incident, appear in the Application Picker C. Only custom applications appear in the Application Picker D. Only downloaded applications appear in the Application Picker

A. All custom application scope and the Global scope appear in the Application Picker

Which script types execute on the server? (Choose three.) A. Business Rule B. Client Scripts C. UI Policies D. Script Actions E. Scheduled Jobs

A. Business Rule D. Script Actions E. Scheduled Jobs Server-Side Scripts Access Control Business Rules Scheduled Jobs Script Actions =when event generated Script Includes = trigger when called UI Actions = trigger by user clicks Workflow / Flow Display Business Rules pass data from the server-side to a client-side script using g_scratchpad object Server-side scripts use the Server-side API GlideForm and GlideUser NOT available g_scratchpad does NOT exist on the mobile platform

Which one of the following is NOT a method used for logging messages in a server-side script for a privately-scoped application? A. gs.log() B. gs.error() C. gs.warn() D. gs.debug()

A. gs.log() Info, error, warn and debug logging methods are intended for Scoped Applications, but can also be used in the Global Scope. However, these logging methods provide verbosity levels to a log message. Another consideration is that gs.log() cannot be used if you are developing in a scoped application, use gs.info instead.

Which of the following objects does a Async Business Rule NOT have access to? A. previous B. GlideSystem C. g_scratchpad D. current

A. previous Business Rules often use the current and previous objects in their script logic. The current object is automatically instantiated from the GlideRecord class. The current object's properties are all the fields for a record and all the GlideRecord methods. The property values are the values as they exist in the runtime environment. The previous object is also automatically instantiated from the GlideRecord class. The previous object's properties are also all fields from a record and the GlideRecord methods. The property values are the values for the record fields when they were loaded from the database and before any changes were made. The previous object is not available for use in async Business Rules.

Which one of the following objects CANNOT be used in a Script Action script? A. previous B. GlideRecord C. event D. current

A. previous You can use script actions to create server-side scripts that perform a variety of tasks, such as modifying a configuration item (CI), or managing failed login attempts. You can not access the "previous" object in script action. Note: Script actions are triggered by events only.

Which roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control?(Choose two.) A. source_control B. source_control_admin C. admin D. git_admin

A. source_control, C. admin Users with the admin or source_control role can use Studio to link a ServiceNow application to a repository.

Which one of the following is NOT a GlideUser (g_user) method? A. username() B. getFullName() C. hasRole() D. hasRoleExactly()

A. username()

Which of the following objects does a before business rule have access to? GlideRecord previous All the above current

All the above GlideRecord- accessible from all server side scripts var gr = new GlideRecord(""); })(current, previous); Before: Execute after form submission and before record is updated in the database Only Async does not have access to previous

Which protects applications by identifying and restricting access to application files and data? Roles ACLs Application Scope

Application Scope

What are the core activities of a Workflow? Approvals Test Conditions Timers Notifications Subflows Service Catalog Utilities

Approvals Conditions Timers Notifications Subflows Service Catalog Utilities (Not Test) Core Activities: Approvals Conditions Notifications On-Call Service Catalog Subflows Timers Utilities

Which one of the following is a list of Link types? Assessment, List of Records, Separator, Timeline Page List of Records, Content Page, Order, URL (from arguments) Assessment, List of Records, Content Page, Roles List of Records, Separator, Catalog Type, Roles

Assessment, List of Records, Separator, Timeline Page Order, Roles, Catalog Type (not link types) Link Type: Assessment Content Page Documentation Link HTML (from Arguments:) List Filter List of Records Map Page New Record Run a Report Script (from Arguments:) Search Screen Separator Single Record Survey Timeline Page URL (from Arguments:)

Which utility is used to determine if field names in an Import Set match the field names on the target table when importing data into ServiceNow? Transform Maps Business Service Management Map CI Relationship Builder Auto Map Matching Fields

Auto Map Matching Fields

If you create a SOAP Message what syntax indicates a variable to pass when the function is called? A. current.variable_name B. ${variable_name} C. < variable_name >.do?WSDL D. < variable_name >

B. ${variable_name} Emal Dynamically add fields to notification: ${<field name>} Reference Event parameters: ${event.parm1}, ${event.parm2} (not in book?)

In an Email Notification, which one of the following is NOT true for the Weight field? A. Only Notifications with the highest weight for the same record and recipients are sent B. A Weight value of zero means that no email should be sent C. The Weight value defaults to zero D. A Weight value of zero means the Notification is always sent when the Notification's When to send criteria is met

B. A Weight value of zero means that no email should be sent Notifications with the highest weight for the same record and recipients are sent. If multiple notifications have the same non-zero weight value and that value is the highest, all notifications with that value are sent. Notifications with a weight value of zero are always sent.

Which one of the following is true regarding Application Scope? A. All applications are automatically part of the Global scope B. Applications downloaded from 3 party ServiceNow application developers cannot have naming conflicts C. Any developer can edit any application D. Developers can choose the prefix for a scope's namespace

B. Applications downloaded from 3 party ServiceNow application developers cannot have naming conflicts The Scope value will appear as the prefix to the Name for many Application Artifacts. The Scope value is set automatically by ServiceNow. The Scope is constructed by concatenating:_ X_+ <value from the glide.appcreator.company.code system property> + Application Name (first 12 characters). glide.appcreator.company.code system property value is set by ServiceNow and is not user changeable. It is typically 2 − 5 characters long.

How many applications menus can an application have? A. 3, one for an application's user modules, one for an application's administrator modules, and one for the ServiceNow administrator's modules B. As many as the application design requires C. 2, one for an application's user modules and one for an application's administrator modules D. 1, which is used for all application modules

B. As many as the application design requires

Modules must have a Link type. Which one of the following is a list of Link types? A. List of Records, Separator, Catalog Type, Roles B. Assessment, List of Records, Separator, Timeline Page C. List of Records, Content Page, Order, URL (from arguments:) D. Assessment, List of Records, Content Page, Roles

B. Assessment, List of Records, Separator, Timeline Page Assessment Content Page Documentation Link Homepage HTML (from Arguments) List Filter List of Records Map Page New Record Run a Report Script (from Arguments) Search Screen Separator Single Record Survey Timeline Page URL (from Arguments)

Which business requirements and process(es) should be documented as part of the application development plan? (Choose four.) A. Available licenses B. Business problem C. Process steps D. Users/stakeholders E. Database capacity F. Project schedule G. Data input/output

B. Business problem C. Process steps D. Users/stakeholders G. Data input/output Business logic: Business Problem Outcomes Input(s)/Output(s) User personas/stakeholders Process steps (Review Checklist)

Which of the following is NOT a Flow Designer feature? A. Run a flow from a Catalog item B. Call a flow from another flow or subflow C. Add stages to a flow D. Test a flow using the "Run as" feature

B. Call a flow from another flow or subflow You can't call a flow from another flow but you can call a Subflow from a flow. Create a Subflow and call from the main flow. You can't call a flow from another flow but you can call a Subflow from a flow. Create a Subflow and call from the main flow. Run As: User who initiates session, system user when created???

Which of the following are true for reports in ServiceNow? (Choose three.) A. Any user can see any report shared with them. B. Can be a graphical representation of data. C. All users can generate reports on any table. D. Can be run on demand by authorized users. E. Can be scheduled to be run and distributed by email.

B. Can be a graphical representation of data. D. Can be run on demand by authorized users. E. Can be scheduled to be run and distributed by email.

Which Application Access configuration field(s) are NOT available if the Can read configuration field is NOT selected? A. All access to this table via web services B. Can create, Can update, and Can delete C. Can read does not affect the availability of other Application Access fields D. Allow configuration

B. Can create, Can update, and Can delete Application access is evaluated in addition to Access Controls. It is configured on a table-by-table basis. The Application Access tab determines runtime activities and access: Permissions to interact with table data (CRUD). Access through the web services API. Access by scripts.

Which client-side scripts apply to Record Producers? (Choose two.) A. Fix Scripts B. Catalog Client Scripts C. UI Scripts D. Catalog UI Policies E. Record Producer Polices

B. Catalog Client Scripts D. Catalog UI Policies

What are the ways to designate data tables when using Guided Application Creator (GAC)? (Choose three.) A. Upload an existing PDF B. Create a new table on the platform C. Use a freeform database D. Upload an existing spreadsheet E. Use an existing table on the platform F. Upload an existing word processing document

B. Create a new table on the platform D. Upload an existing spreadsheet E. Use an existing table on the platform Upload a spreadsheet: Turn a spreadsheet into a custom table. Extend a table: Create a custom table that copies an existing table and add additional fields to the child table. Create a table: If you create a custom table, review the Data table guidelines for Guided Application Creator in docs.servicenow.com to ensure you are within the limits of your subscription and that your application performs as expected.

When creating a table in a privately-scoped application, which four Access Controls are created for the table? A. Insert, Delete, Query, Write B. Create, Delete, Read, Write C. Create, Delete, Read, Update D. Insert, Delete, Query, Update

B. Create, Delete, Read, Write Yes, it's CRWD, the access controls automatically created by servicenow after creating a table. The CRUD is for what other apps can do on this table i.e., Create data, Read data, Update data, Delete data. CRWD access control will be created by default by system for any table.

What are some benefits of developing private, scoped applications? (Choose two.) A. To avoid using a code repository like GitHub or GitLab B. To reduce risk at code collisions C. To enable installation and uninstallation of an application D. To replicate ServiceNow functions a private scope

B. To reduce risk at code collisions C. To enable installation and uninstallation of an application Apps should have clearly defined dependencies. Apps should only access what they need (least privilege). Apps should be able to be uninstalled. Apps should NOT break the system. Apps should NOT break other apps. Apps should be self-contained.

What are three ServiceNow table creation methods? (Choose three.) A. Using legacy Workflows B. Upload and turn a spreadsheet into a custom table C. Using Flow Designer D. Use the Now Experience Table Creator E. Extend a table F. Create a custom table

B. Upload and turn a spreadsheet into a custom table E. Extend a table F. Create a custom table "If there are no spreadsheets or existing tables to use for your application, you can create and customize a new table." see this quote in link below: https://docs.servicenow.com/bundle/tokyo-application-development/page/build/app-engine-studio/task/create-table.html Also see: https://docs.servicenow.com/bundle/tokyo-application-development/page/build/guided-app-creator/task/gac-create-table-from-scratch.html Also, no search results if search on "Now Experience Table Creator".

When selecting a data type for a field that will be displayed on a form, which of the following statements is NOT correct? A. Use the String data type tor a free-form text field B. Use the Phone Number data type to automate phone number data validation C. Use the Choice data type to limit options in a field D. Use the Date data type to enter the date and time of day

B. Use the Phone Number data type to automate phone number data validation (Doesn't exist) D. Use the Date data type to enter the date and time of day (Date/Time)

Which of the following is true about deleting fields from a table? A. Table records are deleted when a field is deleted B. User-defined non-inherited fields can be deleted C. Any field on a table can be deleted D. Inherited fields can be deleted

B. User-defined non-inherited fields can be deleted

When working in the Form Designer, configuring the label of a field in a child table changes the label on which table(s)? A. base table B. child table C. parent table D. all tables

B. child table Configuring the label on a field changes the label only for the current table and not for the parent table(s). Also, because the change is only made to the label and not the column name as well, this may cause some confusion, so use with caution.

Which objects can be used in Inbound Action scripts? A. current and previous B. current and email C. current and event D. current and producer

B. current and email C. current and event (current, event, email, logger, classifier); (current, event, email, logger, classifier)

What is the GlideForm Client-side scripting object? A. sn.form B. g_form C. gs.form D. gs_form

B. g_form g_form - object whose properties are methods used to manage form and its fields in the record.

Which of the following methods prints a message on a blue background to the top of the current form by default? A. g_form.addInfoMsg() B. g_form.addInfoMessage() C. g_form.showFieldMessage() D. g_form.showFieldMsg()

B. g_form.addInfoMessage() g_form.addInfoMessage() - displays an informational message at the top of a form

When writing a Client Script to provide feedback targeted at a specific field, which method should be used? A. g_form.showInfoMessage() B. g_form.showFieldMsg() C. g_form.addInfoMessage() D. g_form.addFieldMsg()

B. g_form.showFieldMsg() g_form.showFieldMsg() - displays a message under a form field

Which method call returns true only if the currently logged in user has the catalog_admin role and in no other case? A. g_user.hasRole('catalog_admin') B. g_user.hasRoleExactly('catalog_admin') C. g_user.hasRoleOnly('catalog_admin') D. g_user.hasRoleFromList('catalog_admin')

B. g_user.hasRoleExactly('catalog_admin') getClientData() - returns the session client value previously set with the putClientData() method getFullName() - returns the logged in user's first name and last name separated by a space hasRole() - returns true if the logged in user has the specified role or has the admin role hasRoleExactly() - returns true only if the logged in user has the specified role hasRoleFromList() - returns true if the logged in user has at least one role from the passed in list or has the admin role hasRoles() - returns true if the logged in user has any role

Which of the following methods are useful in Access Control scripts? A. g_user.hasRole() and current.isNewRecord() B. gs.hasRole() and current.isNewRecord() C. g_user.hasRole() and current.isNew() D. gs.hasRole() and current.isNew()

B. gs.hasRole() and current.isNewRecord() Some useful methods in Access Control scripts include: GlideSystem user methods: hasRole(), getUserName(), getUserID() GlideRecord method: isNewRecord()

Which server-side API debug log method is available for scoped applications? A. gs.log() B. gs.info() C. gs.debuglog() D. gs.print()

B. gs.info() Info, error, warn and debug logging methods are intended for Scoped Applications, but can also be used in the Global Scope. However, these logging methods provide verbosity levels to a log message. Another consideration is that gs.log() cannot be used if you are developing in a scoped application, use gs.info instead.

What syntax is used in a Record Producer script to access values from Record Producer form fields? A. producer. field_name B. producer.variablename C. current.variable_name D. current.field_name

B. producer.variablename To access fields from a record producer, use the producer object: producer.myField1. Define a script that uses any variable or server-side objects and functions to assign values. Use current.*FIELD_NAME* to reference fields on the record being created. Use producer.*VARIABLE_NAME* to reference values entered by the end user. Option B gives data for newly created records not for existing ones

In a Business Rule, which one of the following returns true if the currently logged in user has the admin role? A. g_form.hasRoleExactly('admin') B. gs.hasRole('admin') C. g_form.hasRole('admin') D. gs.hasRoleExactly('admin')

Business Rule is server-side, so it uses GlideSystem API. gs.hasRoleExactly doesn't exist GlideSystem Methods getUser(), getUserDisplayName(), getUserNameByUserID(), userID(), hasRole()

Which one of the following is a good practice for adding instructions to a form? A. Related links to wiki pages B. A Context Menu UI Action C. Annotations D. A populated read-only field

C. (form) Annotations Use form annotations to add information, instructions, or separators to a form. Annotation types: Info box blue, Info box red, Line separator, Section details, Section separator, Text

When creating application tables, a user role is automatically added to the table record. Which other role does an application typically have? A. Application Super User B. Application Fulfiller C. Application Admin D. Application Manager

C. Application Admin

Which of the following statements is true about Guided Application Creator? A. The global scope option is turned on by default B. Default access controls are automatically created C. The welcome screen appears every time a new application is created D. A scoped application user role is automatically created

B. Default access controls are automatically created A: You set the scope on the first screen, and choose scoped or global. It does not default to G. B: In the Application Development Fundamentals Lab 3.2 demo, you can see that access controls are automatically created for the defined roles. B is correct. C: "It is best practice to add at least one scoped role for the scoped application. (ADF book, ch 3.2). You have to add roles yourself, but can choose between creating new or assign existing roles. D: The welcome screen will appear the first time the GAC is used (ADF book, ch 3.2)

Identify characteristic(s) of a Record Producer. (Choose three.) A. All records created using this strategy are inserted into the Requested Item [sc_req_item] table. B. Each field prompts the user with a question rather than a field label. C. They must be scripted. D. You can script behaviors of fields in the user interface. E. Graphics can be included on the user interface.

B. Each field prompts the user with a question rather than a field label. D. You can script behaviors of fields in the user interface. (catalog UI Policy) E. Graphics can be included on the user interface. A record producer is a special type of Service Catalog item that creates a new record in a database table. Users answer questions to populate fields in a new record. The record producer form can include graphics, HTML, and help.

Identify the ways an application can respond to an Event generated by the gs.eventQueue() method: (Choose two.) A. Client Script B. Email Notification C. Scheduled Script Execution (Scheduled Job) D. Script Action E. UI Policy

B. Email Notification D. Script Action

Application developers configure ServiceNow using industry standard JavaScript to`¦ A. Enable the right-click to edit the context menus on applications in the navigator B. Extend and add functionality C. Customize the organization's company logo and banner text D. Con gure the outgoing email display name

B. Extend and add functionality

Which one of the following is part of the client-side scripting API? A. workflow.scratchpad B. GlideUser object (g_user) C. current and previous objects D. GlideSystem object (gs)

B. GlideUser object (g_user) Client-side APIs ServiceNow predefined client-side classes and methods can be used to control how platform looks/behaves and enhance end user experience Most popular client-side APIs: g_form (GlideForm) = object whose properties are methods to manage form and its fields in the record g_user (GlideUser) = object whose properties contain session information about the currently logged in user g_scratchpad (in conjunction with a Display Business Rule) = object passed to Client Script from a server-side script (Display Business Rule)

What intuitive development interface guides users through the initial application development process? A. Guided Tour Designer B. Guided Application Creator C. ServiceNow Studio D. Flow Designer

B. Guided Application Creator Creating an application via Guided Application Creator. -Intuitive development interface. -Guides users through the application process. -Steps through basic application contents. Guided Application Creator is an intuitive development interface for building applications on the Now Platform. It provides a step-by-step process to guide you through your initial application construction.

What data types of Flow Designer variables are supported to store record data and complex data? (Choose three.) A. Label data type B. Integer C. Array.Reference D. Choice E. String

B. Integer D. Choice E. String Approval rules data type Array.Boolean data type Array.Choice data type Array.Datetime data type Array.Integer data type Array.Object data type Array.String data type Choice data Conditions data type Datetime data type Integer data type JSON List.[Table] Object Password (2 Way Encrypted) design considerations Records.[Table] String Table name True/false

What is a workflow context? A. The table for which a workflow is defined plus any conditions such as "Active is true" B. It is generated from a workflow version, executes activities, and follows transitions C. The business reason or process for which a workflow is designed D. It is a checked out workflow which is being edited

B. It is generated from a workflow version, executes activities, and follows transitions A context is a workflow's runtime environment. A context is created when a workflow is launched. A context loads the workflow definition at time of launch. Regardless of the number of changes to a workflow definition, contexts continue to run using the workflow definition at the time of launch. In addition to loading a workflow, contexts also know which record the workflow was launched for. (Not in book) Workflow Contexts | ServiceNow Developers

How can an application link to a repository behind a firewall? A. This option is not supported. B. Link an application to source control through a MID Server. C. Link an application to source control through an access token. D. Link an application to source control with multi-factor authentication.

B. Link an application to source control through a MID Server. Use a MID server to link to a repository behind a firewall.

What are web services? A. Methods used to create and maintain UI Pages B. Methods used to allow applications to connect to other software applications over a network C. Methods used to discover a wide variety of systems and applications D. They provide a customer-facing view of available service and product offerings provided by departments within the organization

B. Methods used to allow applications to connect to other software applications over a network A web-based method allowing applications to connect to other software applications over a network.

When creating an application through the Guided Application Creator, which of the following is a user experience option? A. Portal B. Mobile C. Self-service D. Workspace

B. Mobile Mobile User-friendly experiences for people on-the-go. Classic The standard experience for lists and forms.

Which one of the following is NOT a purpose of application scoping? A. Provide a relationship between application artifacts B. Provide a way of tracking the user who developed an application C. Provide a namespace (prefix and scope name) to prevent cross application name collisions D. Provide controls for how scripts from another scope can alter tables in a scoped application Reveal Solution Discussion 14

B. Provide a way of tracking the user who developed an application If business unit wants to develop custom app to meet a business need not addressed by baseline apps For small, custom applications to delegate development of the app to a small group of people while protecting them To develop an application to sell in the SN Store Enforced namespace Contextual development Runtime app separation Installation/uninstallation Public/private API definitions Table level data access control Dependency tracking

Which one of the following is NOT part of the Form Designer? A. Page header B. Schema map C. Field navigator D. Form layout

B. Schema map <claim this only? D. Form layout

Which of the following is NOT a way to install an application on a ServiceNow instance? A. Install an application from the Application Repository B. Select the Copy button on the application record C. Download and install an application from the ServiceNow Share web site D. Download and install a third-party application from the ServiceNow Store

B. Select the Copy button on the application record

From the list below, identify one reason an application might NOT be a good fit with ServiceNow.The application: A. Needs workflow to manage processes B. Requires use of low-level programming libraries C. Requires reporting capabilities D. Uses forms extensively to interact with data

B. ServiceNow doesn't support libraries with low-level programming, they support their own API with low-code functionalities. Requires access to proprietary libraries that do not have an API

Which one of the following is a benefit of creating an Application Properties page for each application you develop? A. Application Properties allow a developer to override the application properties inherited from ServiceNow B. An Application Properties page is a good landing page for an application C. Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts D. Application users know to go to the Application Properties page to change the appearance of an application

C. Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts As an application developer, we can make managing and modifying our application a bit easier for the application admin by providing a configurable application properties. In the typical case, only application administrators can edit application property values.

Which one of the following is true for GlideUser (g_user) methods? A. Can be used in Client Scripts and UI Policies only B. Can be used in Business Rules only C. Can be used in Client Scripts, UI Policies, and UI Actions D. Can be used in Business Rules, and Scripts Includes

C. Can be used in Client Scripts, UI Policies, and UI Actions The GlideUser methods and properties are accessed through a global object (g_user) that is only available in client scripts. GlideUser contains name and role information about the current user. is typically used in client scripts and UI policies but is also found in UI actions that run on the client. cannot be used in business rules or UI actions that run on the server. avoids the need for GlideRecord queries to get user information. GlideUser | ServiceNow Developers

What is the purpose of the Application Picker? A. Select an application to run B. Select an application as a favorite in the Application Navigator C. Choose an application to edit and set the Application Scope D. Choose an application to download and install

C. Choose an application to edit and set the Application Scope Next Experience scope pickers provide easy, consistent scope selection across your instance. The scope selection menu icon (globe) displays in the Unified Navigation for users with roles that provide access to the application, update set, and domain scope pickers. Selecting an application sets the scope. Application scope: Enables application developers to view and select the custom application where their changes apply. The Application Picker defaults to the newly created application. For more information, see Application scope.

Which ATF Test step allows you to create a user with specified roles and groups for the test? A. Create a group B. Impersonation C. Create a user D. Create a role

C. Create a user To impersonate a user, use the Create a User test step to create a user with specified roles and groups for the test. The user record gets rolled back after the test completes.

To see what scripts, reports, and other application artifacts will be in a published application: A. Enter the name of the Application in the Global search field B. Open the list of Update Sets for the instance C. Examine the Application Files Related List in the application to be published D. Open the artifact records individually to verify the value in the Application field

C. Examine the Application Files Related List in the application to be published Scoped applications do not own these tables, but they do own the records (files) within these tables. For example, adding a business rule to check for available rooms from the Conference Room table adds an application file to the Business Rule [sys_script] table. Application developers can view the complete list of application files from the custom application record. https://docs.servicenow.com/bundle/vancouver-application-development/page/build/applications/concept/c_ApplicationFiles.html Solved: To see what scripts, reports, and other applicatio... - ServiceNow Community

When evaluating Access Controls, ServiceNow searches and evaluates: A. Only for matches on the current table B. Only for matches on the current field C. From the most specific match to the most generic match D. From the most generic match to the most specific match

C. From the most specific match to the most generic match Access Control search goes from most to least specific: Explicit rule on self (incident.number) Explicit rule on field in parent (task.number) ...until parent doesn't contain filed (*.number) Wildcard rule on self (incident.*) Wildcard rule on field in parent (task.*) ...until parent doesn't contain field (*.*)

Which class is NOT part of the Client side scoped APIs? A. GlideDialogWindow B. GlideAjax C. GlideRecord D. GlideForm

C. GlideRecord "The client-side GlideRecord API is not supported in scoped applications." Source: https://developer.servicenow.com/dev.do#!/reference/api/utah/client/c_GlideRecordClientSideAPI

Which objects can you use in a Scheduled Script Execution (Scheduled Job) script? A. GlideRecord and current B. GlideUser and GlideRecord C. GlideSystem and GlideRecord D. GlideSystem and current

C. GlideSystem and GlideRecord Scheduled Script Executions are not associated with records and have no access to the previous or current objects used by many other server-side script types. Scheduled Script Execution scripts run server-side and therefore use the server-side API. Client Side g_form (GlideForm) = object whose properties are methods to manage form and its fields in the record g_user (GlideUser) = object whose properties contain session information about the currently logged in user g_scratchpad (in conjunction with a Display Business Rule) = object passed to Client Script from a server-side script (Display Business Rule)

Which one of the following is the fastest way to create and configure a Record Producer? A. Create a Catalog Category, open the category, and select the Add New Record Producer button B. Use the Record Producer module then add and configure all variables manually C. Open the table in the Table records and select the Add to Service Catalog Related Link D. Open the table's form, right-click on the form header, and select the Create Record Producer menu item

C. Open the table in the Table records and select the Add to Service Catalog Related Link

Which one of the following is true for a table with the `Allow configuration` Application Access option selected? A. Only the in scope application's scripts can create Business Rules for the table B. Any user with the application's user role can modify the application's scripts C. Out of scope applications can create Business Rules for the table D. Out of scope applications can add new tables to the scoped application

C. Out of scope applications can create Business Rules for the table The Allow Configuration option allows out-of-scope applications to create application files for tables: -Business Rules (can read) -Client Scripts (can read/configure) -New Fields (dictionary entries) (can read & can configure) -UI Actions (can read & can configure) https://developer.servicenow.com/dev.do#!/learn/learning-plans/tokyo/new_to_servicenow/app_store_learnv2_securingapps_tokyo_allow_configuration

Access Control debug information identifies whether each element of an Access Control granted or denied access. The elements appear in the debug information in the order of evaluation. In which order are the elements of an Access Control evaluated? A. Conditions, Roles, Script B. Conditions, Script, Roles C. Roles, Conditions, Script D. Script, Conditions, Roles

C. Roles, Conditions, Script Debug shown in order of evaluation. The order of evaluation is roles, security attribute, condition, script.

Which of the following is an available feature in Studio? (Choose two.) A. Push to update set B. Merge branches C. Search code D. Push to external source control

C. Search code D. Push to external source control https://docs.servicenow.com/bundle/utah-application-development/page/build/applications/task/t_SearchWithinApplicationFiles.html

When designing and creating a form what do you create to organize fields on a form? A. Buttons B. Tabs C. Sections D. Related lists

C. Sections Sections are logical groupings of fields. You can add, delete, or modify sections.

Which one of the following is true for the Application Picker and Application Scope? A. Global is a reserved application which does not appear in the Application Picker B. Selecting an application from the Application Picker does not set the Application Scope C. Selecting an application from the Application Picker sets the Application Scope D. Selecting Global in the Application Picker sets the Application Scope to Incident

C. Selecting an application from the Application Picker sets the Application Scope Selecting an application sets the scope. (Book)

What are Application Files in a ServiceNow application? A. An XML export of an application's table records B. CSV files containing data imported into an application C. ServiceNow artifacts comprising an application D. XML exports of an application's Update Set

C. ServiceNow artifacts comprising an application

Which actions can a Business Rule take without scripting? A. Set field values and write to the system log B. Set field values and generate an event C. Set field values and add message D. Set field values and query the database

C. Set field values and add message

How do you configure a Scheduled Job to execute on the last day of every month? A. Set the Run field value to Periodically and the Repeat Interval value to 31 B. Set the Run field value to Periodically and the Repeat Interval value to Last Day C. Set the Run field value to Monthly and the Day field value to 31 D. Set the Run field value to Monthly and the Day field value to Last Day

C. Set the Run field value to Monthly and the Day field value to 31

The source control operation used to store local changes on an instance for later application is called a(n) . A. Branch B. Tag C. Stash D. Update set

C. Stash Stash: Storing local changes on your instance for later application.

What is the Endpoint when configuring a REST Message? A. The URI of the WebServer B. The command to the REST script to stop execution C. Tne URL of the data to be accessed, queried, or modified D. The provider response indicates there is no data to send back

C. The URL of the data to be accessed, queried, or modified

Why would you build a custom app? (Choose two.) A. To avoid using a code repository like GitHub or GitLab B. To replace ServiceNow base tables C. To fulfill a specific use case on internal processes D. To create a custom integration for a 3rd party system

C. To fulfill a specific use case on internal processes D. To create a custom integration for a 3rd party system <????

Which platform feature can be used to determine the relationships between field in an Import Set table to field in an existing ServiceNow table? A. Business Service Management Map B. Data Sources C. Transform Map D. CI Relationship Builder

C. Transform Map Transform Map = maps data from data source (Import Set) table to Target Table A set of field maps that determine the relationship between fields in Import Set and fields in existing SN table

What Module Link type is used to access an Application Properties page? A. Single Record B. HTML (from Arguments) C. URL (from Arguments) D. Script (from Arguments)

C. URL (from Arguments) The syntax is: system_properties_ui.do?sysparm_title=<property form header text>&sysparm_category=<name of System Property Category> Arguments: system_properties_ui.do?sysparm_title=Loaner Request Properties&sysparm_category=Loaner Request

Which objects are used as part of the client-side scripting API? (Choose two.) A. gs B. current ana previous C. g_user D. work ow.scratchpad E. g_form

C. g_user E. g_form Most popular client-side APIs: g_form (GlideForm) = object whose properties are methods to manage form and its fields in the record g_user (GlideUser) = object whose properties contain session information about the currently logged in user g_scratchpad (in conjunction with a Display Business Rule) = object passed to Client Script from a server-side script (Display Business Rule)

In a Business Rule, which one of the following returns the sys_id of the currently logged in user? A. g_form.getUserID() B. gs.getUserSysID() C. gs.getUserID() D. g_form.getUserSysID()

C. gs.getUserID() getUserID() - returns the sys_id of the current user

Which of the following GlideRecord methods run a query against a database table? (Choose three.) A. _get() B. runQuery() C. query() D. _query() E. get(

C. query() - query one to many D. _query() - for tables with a column same name E. get() - query single record

Which of the following is NOT report type in ServiceNow reports? Chart Line Trend List

Chart -------- Bar reports Pie and Donut reports Time Series reports Multidimensional reports Scores Statistical reports calendars maps lists Report types (servicenow.com)

Which of the following statements is true for managing applications purchased from the Store? -Customizations cannot revert back to the base system application. -There are separate entitlements for application-customizations. -Applications that belong to other organizations can be customized. -Applications that belong to other organizations can be changed.

Customizations cannot revert back to the base system application.

Which one of the following is NOT true for Modules? A. Modules open content pages B. Access to Modules is controlled with roles C. Every Module must be part of an Application Menu D. Every Module must be associated with a table

D Every Module must be associated with a table modules with a link type of seperator which is not associated with application data

What is the Event Registry? A. A Workflow which is launched every time an Event is generated; used to debug Events B. The Event Log which lists all Events that have been generated C. The method used in server side scripts to generate Events and pass parameters D. A table containing a record for every Event known to the ServiceNow system which allows ServiceNow to react when Events are generated

D. A table containing a record for every Event known to the ServiceNow system which allows ServiceNow to react when Events are generated The Event Registry is a table of Events that can be called and responded to. Although ServiceNow can generate any Event, if it isn't registered, no response will occur. ServiceNow can only respond to Events that are registered. Registration means that the ServiceNow processes can recognize and react to Events.

Which one of the following is the baseline behavior of a table in a privately-scoped application? A. The table and its data are not accessible using web services B. Any Business Rule can read, write, delete, and update from the table C. Only artifacts in the table's application can read from the table D. All application scopes can read from the table

D. All application scopes can read from the table In the baseline case, custom applications have read access to each other's table records but cannot perform any other database operations.

Assume a table called table exists and contains 3 fields: field1, field2, field3. Examine the Access Control list for table: table.None read admin & itil table.field3 read ACL admin Which field or fields can a user with the itil role read? A. field3 only B. filed1 and field3 C. All fields D. All fields except field3

D. All fields except field3

Which of the following can be an external data source for a ServiceNow application? A. Microsoft Excel File B. Data provided by a public web service using SOAP or REST C. CSV file D. All of the above

D. All of the above

Which one of the following is NOT required to link a ServiceNow application to a Git repository? A. Password B. URL C. User name D. Application name

D. Application name To link a ServiceNow application to Git: Create a repository in the Git tool of your choice. Open the application of interest in Studio. Open Source Control > Link to Source Control. Configure the link: repository URL, user name, and password. Select the Link To Source Control button.

Which Report Type(s) can be created by right-clicking on a column header in a table's list? A. Bar Chart, Pie Chart, Histogram, and Line B. Bar Chart C. Bar Chart, Pie Chart, and Histogram D. Bar Chart and Pie Chart

D. Bar Chart and Pie Chart

Which of the following is NOT a caller access field option? A. Caller Tracking B. Caller Restriction C. None D. Caller Permission

D. Caller Permission The Caller Access options are: -None--: Cross-scope calls to the resource are approved or denied based on the value of the Accessible from field. Caller Tracking: Calls to the resource are automatically approved. Calls are tracked in the Restricted Caller Access table with a status of Allowed. Caller Restriction: Calls to the resource must be manually approved. Access requests are tracked in the Restricted Caller Access table with a status of Requested. Application restricted caller access is activated

What is the best UX format to use for lists and forms? A. Forms B. Lists C. Standard D. Classic

D. Classic Mobile: User-friendly experiences for people on-the-go on the ServiceNow Agent mobile app. Classic: The standard experience for lists and forms on the Now Platform. When in doubt, start with Classic and add another UX later.

When a ServiceNow instance requests information from a web service, ServiceNow is the web service: A. Publisher B. Specialist C. Provider D. Consumer

D. Consumer You will send a REST request from the consumer to the provider.

One of the uses of the ServiceNow REST API Explorer is: A. Practice using REST to interact with public data providers B. Find resources on the web for learning about REST C. Convert SOAP Message functions to REST methods D. Create sample code for sending REST requests to ServiceNow

D. Create sample code for sending REST requests to ServiceNow The REST API Explorer creates stub code for using REST to interact with ServiceNow tables. The REST API Explorer impacts records in the ServiceNow instance database. DO NOT practice with the REST API Explorer on a production instance!

If the Create module field is selected when creating a table, what is the new module's default behavior? A. Open an empty form so new records can be created B. Open a link to a wiki article with instructions on how to customize the behavior of the new module C. Display an empty homepage for the application D. Display a list of all records from the table

D. Display a list of all records from the table

Which one of the following is NOT a UI Action type? A. List choice B. Form button C. List banner button D. Form choice

D. Form choice You can create a UI action to provide any of these controls: A button on a form. A context menu item on a form that appears when you open the form context menu or right-click the form header. A related link in a form. A button in the banner on top of a list. A button at the bottom of a list. A context menu item on a list that appears when you open the list context menu or right-click the list header. A menu item for the action choice list at the bottom of a list. A related link at the bottom of a list. https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/list-administration/concept/c_UIActions.html

Using Custom UI test step in Automated Test Framework, which of the following is NOT a testable page component? A. Buttons B. UI controls C. UI pages D. Form field values

D. Form field values Examples of testable page components include these UI elements. Buttons Links Page text UI controls UI macrosui_dateui_date_timeui_reference UI pages Wizards https://docs.servicenow.com/bundle/utah-application-development/page/administer/auto-test-framework/concept/custom-ui-test-steps.html

Client-side scripts manage what? A. User access B. Database and backend C. Playbook access D. Forms and Form Fields

D. Forms and Form Fields

Here is the Business Rule script template:This type of JavaScript function is known as: (function executeRule (current, previous */null when async*/) { }) (current, previous); A. Constructor B. Scoped C. Anonymous D. Self-invoking

D. Immediately invoked function expression/Self-invoking. This expression runs when a script runs in a single contex. Functions that run from multiple contexts use Script Include. (function functionName(parameter) { })('value') The function is immediately invoked after it is defined. ServiceNow manages the function and when it is invoked; developers do not explicitly call Business Rule scripts. Reference Link: https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/new_to_servicenow/app_store_learnv2_scripting_utah_business_rule_scripts

Tables that extend a table do what? A. Automatically update the application scope B. Do not inherit the parent's fields C. Sometimes inherit the parent's fields D. Inherit the parent's fields

D. Inherit the parent's fields

What is the ServiceNow store? A. Downloadable content ServiceNow script archive B. Alternate name for the ServiceNow Developer Share site C. The source for ServiceNow Community created developer content D. Marketplace for free and paid certified ServiceNow applications and integrations

D. Marketplace for free and paid certified ServiceNow applications and integrations The ServiceNow Store is an online marketplace for downloading and installing ServiceNow applications.

Can inherited fields be deleted from a table? A. Yes, select the red X in the left-most column in the table definition B. Yes, but only if they are text fields C. Yes, but only if there has never been any saved field data D. No, inherited fields cannot be deleted from a child table

D. No, inherited fields cannot be deleted from a child table User-defined fields can be deleted by selecting the red X button that appears to the left of the Column label. Inherited fields cannot be deleted.

What is required to link a ServiceNow application to a Git repository? (Choose three.) A. URI B. ACL C. Application name D. Password E. User name F. URL

D. Password E. User name F. URL To link a ServiceNow application to Git: Create a repository in the Git tool of your choice. Open the application of interest in Studio. Open Source Control > Link to Source Control. Configure the link: repository URL, user name, and password. Select the Link To Source Control button.

Which one of the following is true for a Script Include with a Protection Policy value of Protected? A. Any user with the protected_edit role can see and edit the Script Include B. The Protection policy option can only be enabled by a user with the admin role C. The Protection Policy is applied only if the glide.app.apply_protection system property value is true D. The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store

D. The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store Only applies when applications are installed from the ServiceNow App Store None - Script Include logic is viewable and editable by anyone. Read-only - Script Include logic is viewable but not editable. Protected - Script Include logic is not viewable.

Which of the following API methods are used when working with datetime in a privately scoped application? GlideDateTime gs.nowDateTime() GlideSystem GlideRecord

The scoped GlideDateTime class provides methods for performing operations on GlideDateTime objects. Use the GlideDateTime methods to perform date-time operations, such as instantiating a GlideDateTime object, performing date-time calculations, formatting a date-time, or converting between date-time formats. Scoped GlideDateTime - GlideDateTime() Instantiates a new GlideDateTime object with the current date and time.

The getCurrentDomainID() method is part of which scoped class? GlideRecord Scoped GlideSession Scoped Domain ScopedDCManager

The scoped GlideSession API provides a way to find information about the current session. There are no constructors for creating an instance of a scoped GlideSession object. Instead, use the getSession() method of the scoped GlideSystem API. getClientData(String paramName) Retrieves a session client value previously set with putClientData() getCurrentApplicationId() Returns the application currently selected in the application picker. getCurrentDomainID() Returns the sys_id of the current domain for the logged-in user session. getLanguage() Returns the session's language code. getSessionToken() Returns the session token. getTimeZoneName() Returns the name of the session's time zone. getUrlOnStack() Returns the URL on the stack. Returns null if the stack is empty. isInteractive() Returns true if the session is interactive. putClientData(String paramName, String paramValue)

What is the maximum number of test cases that can be added to a suite in ATF ? The limit depends on the type of application - whether it is in global scope or custom scope and ServiceNow instance version The limit depends on the type of application - whether it is in global scope or custom scope There is no such limit. You can have one suite with many test cases. The limit depends on the ServiceNow instance version The limit depends on the ServiceNow instance version

There is no such limit. You can have one suite with many test cases.

Which of the following scripts do not always run on the server side? UI Action Script Includes Business Rule Script Action

UI Action There is a check box, client, tick that one and then in your script you can write client side code and a function named as gsftSubmit() is used to call server end and after that you can put server side code.

How do I make my accept solution widget conditional on page load in Service Portal ? Use ngShow Use ngApp Use ng-if

Use ng-if

How can a developer extract data from the response body after calling a REST web service? -Use the XMLDocument2 Script Include to parse the XML. -Use the Convert Response Body wizard to translate the response into an object. -Use the XMLDocument2 API to extract data from XML formatted responses. -Use the JSON API to convert JSON formatted responses to a JavaScript object -Click the Convert Response Body button to convert the response.

Use the XMLDocument2 API to extract data from XML formatted responses. Use the JSON API to convert JSON formatted responses to a JavaScript object -------------------------------- JSON.parse() method = (client-side) creates an object from a JSON formatted string Will need to loop through parsed array to get each object getXML() method = (client-side) passed the name of the callback function which parses properties and values from the XML returned from the server getXMLAnswer() method = (client-side) can be used instead of getXML() to automatically extract the answer variable from the returned XML

Which of the following would not be good fit for an application to run on the ServiceNow instance? Virtual Reality Gaming application Billing & Cost Management application A meeting room scheduling application Facilities Management application

Virtual Reality Gaming application

Which of the below is not a valid state for a scheduled job in ServiceNow instance? Queued Waiting for approval Ready Error Running

Waiting for approval ------------------- Scheduled job states: Ready, Running, Queued, Error

Which of the following can be used to place a report on a Homepage? Tag Catalog Gadget Gauge

Widgets Gauge Gauges are containers for holding graphical content on dashboards and homepages in ServiceNow®, but gauges are no longer supported. Widgets are the supported containers for graphical content.

What are some of the benefits of extending an existing table such as the Task table when creating a new application? a) You can repurpose existing fields by simply changing the label. b) Use existing fields with no modifications. c) Existing logic from the parent table will be automatically applied to the new table. d) All of the parent table records are copied to the new table.

a) You can repurpose existing fields by simply changing the label. b) Use existing fields with no modifications. c) Existing logic from the parent table will be automatically applied to the new table.

Which of the following statements must evaluate to true to grant a user access to application table's record? a) Conditions configured in the access controls must evaluate to true b) Scripts configured in the access control must evaluate to true c) The user has one of the roles specified in the required roles related list d) Оther matching access controls for the records evaluate to true

a, b, c and d ACL evaluation process An ACL rule only grants a user access to an object if the user meets all of the permissions required by the matching ACL rule. -The condition must evaluate to true. -The script must evaluate to true or return an answer variable with the value of true. -The user must have one of the roles in the required roles list. If the list is empty, this condition evaluates to true -[Record ACL rules only] The matching table-level and field-level ACL rules must both evaluate to true.

Identify the way(s) an application can respond to an Event generated by the gs.eventQueue() method. a. Script Action b. Scheduled Script Execution (Scheduled Job) c. UI Policy d. Email Notification A. b and c B. c C. a and d D. a and c

a. Script Action d. Email Notification Server-side Script Triggered by an Event occurrence You can send email to select users in response to specific activities in ServiceNow, such as: Record insert or update. Event generation. There are two possible ways to respond to events: - Email Notification, Script Action

Which of the following are NOT methods from the GlideRecord API? addEncodedQuery() addOrQuery() addAndQuery() addQuery() query()

addOrQuery() addAndQuery() ------------------ myObj.addEncodedQuery('<...>');- if there are multiple conditions in query, the conditions are ANDed. To use ORs or create technically complex queries, use encoded queries. The code for using an encoded query looks like this: myObj.addQuery('field_name','operator','value'); Use the addQuery() method to add query conditions. The addQuery operators are: Numbers: =, !=, >, >=, <, <= Strings: =, !=, STARTSWITH, ENDSWITH, CONTAINS, DOES NOT CONTAIN, IN, NOT IN, INSTANCEOF getRowCount() next()/while(): iterates through all returned records next() and an if processes only the first record myObj.query(); updateMultiple(): update all records in a GlideRecord setValue(): with the updateMultiple() method, set field values getRowCount():counting the number of records returned by a query GlideAggregate():determine the number of rows returned Query(): Run query

What are the benefits of storing the majority of an Application's server-side script logic in a Script Include? a. This makes execution faster. b. Only run when called from a script. c. The script logic can be hidden when the Application is installed from the ServiceNow Store. d. For some changes to application logic there is only one place to make edits. A. a, b, and d B. a, b, c, and d C. b, c, and d D. a, b, and c

b. Only run when called from a script. d. For some changes to application logic there is only one place to make edits. c. The script logic can be hidden when the Application is installed from the ServiceNow Store. Protection policy: If set to Read-only, instances on which the application is installed from the ServiceNow Store can read but not edit the Script Include. If set to Protected, the Script Include is encrypted on instances on which the application is installed from the ServiceNow Store. Protection policies are never applied to the instance on which an application is developed.

An application has a table named MyTable with the following three fields: field1, field2, field3. Table.none is set for READ for the Admin and Itil roles. Table.field3 is set for the READ by the Admin role only. What with the Itil role be able to read? (select one) field1, field3 field2, field3 field1, field2, field3 field1, field2

field1, field2

Which of the following pops out a special field messages? g_form.showFieldMessage() g_form.addInfoMessage() g_form.addFieldMessage() g_form.addErrorMessage() g_form.showFieldMsg()

g_form.showFieldMsg() g_form.addInfoMessage() - displays an informational message at the top of a form (blue background) g_form.addOption() - adds an option to the end of a Choice list g_form.clearMessages() - removes messages previously added to the form g_form.clearOptions() - removes all options from a Choice list g_form.clearValue() - clears a field's value g_form.flash() - flashes a field's label to draw attention to it g_form.getSections() - returns the elements of a form's section as an array g_form.getValue() - retrieves a field's value g_form.isNewRecord() - returns true if a record has never been saved g_form.setValue() - sets a field's value g_form.showFieldMsg() - displays a message under a form field

Which one of the following is NOT a GlideUser (g_user) method? userName getFullName() hasRoleExactly() hasRole() g_user.getRole()

g_user.getRole() ------------------- getClientData() - returns the session client value previously set with the putClientData() method getFullName() - returns the logged in user's first name and last name separated by a space hasRole() - returns true if the logged in user has the specified role or has the admin role hasRoleExactly() - returns true only if the logged in user has the specified role hasRoleFromList() - returns true if the logged in user has at least one role from the passed in list or has the admin role hasRoles() - returns true if the logged in user has any role ------------ properties: firstName, lastName, userID, username

When debugging a script a developer can log breakpoints or conditional log points to log messages to the console at specific lines, and remove log points when they are done debugging them. which system property must be set to true to enable log points? glide.ui.js_can_debug com.glide.index_suggestion.debug glide.debugger.log.ui glide.debug.log_point

glide.debug.log_point Debugging: Script Debugger - Log Points Log Points allow developers to inject logging into running services without restarting or interfering with the normal function of the service. Acting as an admin or script debugger, set the glide.debug.log_point system property to true.

Which method is used to retrieve system property? g_form.getProperty() g_form.getAppProperty() gs.getProperty() gs.getAppProperty()

gs.getProperty() gs.getProperty() - returns the value of a Glide property

Which of the following writes a message to the system log but NOT to the syslog table unless debug has been activated? gs.log("Hello World"); gs.print("Hello World"); gs.info("Hello World");

gs.print("Hello World"); (not in book?)

Which one of the following returns true if the currently logged in user has the admin role in a server side script? gs.hasRole('admin') g_form.hasRoleExactly('admin') g_form.hasRole('admin') gs.hasRoleExactly('admin')

hasRole() - returns true if the user has the specified role gs.hasRoleExactly('admin')- Does not exist in gs/server side

Which of the following variables are NOT available in all Business Rules? (Select All That Apply) previous current g_scratchpad GlideSystem

previous, g_scratchpad ?? g_scratchpad, a shared object available both to display business rules, and client-side scripts.

What syntax is used in a Record Producer script to access values from Record Producer form fields? producer.field_name current.variable_name current.field_name producer.variablename

producer.variablename For record producers it should be producer.variablename. For catalog items it will be current.variablename.

Which role is required to access Guide Application Creator?

sn_g_app_creator.app_creator

In what order are ServiceNow Access Controls evaluated? table, record field, table record, field table, field

table, field The ACL is executed in the below order: The condition must evaluate to true. The script must evaluate to true or return an answer variable with the value of true. The user must have one of the roles in the required roles list. If the list is empty, this condition evaluates to true. [Record ACL rules only] The matching table-level and then field-level ACL rules must evaluate to true.

When configuring an Access Control rule which has no condition or script, which one of the following statements is NOT true? table.id will grant access to a specific record on the table table.*will grant access to every field in a record table.field will grant access to a specific field in a record table.None will grant access to every record on the table

table.id will grant access to a specific record on the table table.none: No specific field, this applies to the entire table including its records table.field: applies to only one field on a record and in this case, the Caller field on an incident record table.*: this rule applies to every field on a record without a .field rule

What are the 2 core base tables from which all other tables are extended in ServiceNow? task and cmdb_model task and cmdb incident and cmdb_rel_ci incident and cmdb_ci

task and cmdb

A scoped application containing Flow Designer content dedicated to a particular application is called a(n): A. Spoke B. Bundle C. Action D. Flow

A. Spoke A spoke is a scoped application containing Flow Designer actions for a specific application or record type.

What is a Module? A. The functionality within an application menu such as opening a page in the content frame or a separate tab or window B. A group of menus, or pages, providing related information and functionality to end-users C. A way of helping users quickly access information and services by filtering the items in the Application Navigator D. A web-based way of providing software to end-users

A. The functionality within an application menu such as opening a page in the content frame or a separate tab or window A. describes a module B. describes an application C. describes the navigator

Which of the following statements must evaluate to true for a user to pass an Access Control? (Choose three.) A. The user has one of the roles specified in the Required roles related list. B. Scripts configured in the Access Control must evaluate to true. C. Other matching Access Controls for the records evaluate to true. D. Conditions configured in the Access Control must evaluate to true. E. The user must be granted access through a business rule.

A. The user has one of the roles specified in the Required roles related list. B. Scripts configured in the Access Control must evaluate to true. C. Other matching Access Controls for the records evaluate to true. D. Conditions configured in the Access Control must evaluate to true. ?? An ACL rule only grants a user access to an object if the user meets all permissions required by the matching ACL rule. The condition must evaluate to true. The script must evaluate to true or return an answer variable with the value of true. The user must have one of the roles in the required roles list. If the list is empty, this condition evaluates to true. [Record ACL rules only] The matching table-level and field-level ACL rules must both evaluate to true.

Which of the following statements is NOT true for the Form Designer? A. To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form. B. To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form. C. To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button. D. To create a new field on a form's table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.

A. To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form. no x is just there already ????Form Designer

Which of the following is true about g_scratchpad? (Choose two.) A. Used to push information from the server to the client B. Does not exist on the mobile platform C. Has constructors and methods D. Has default properties passed by client-side scripts

A. Used to push information from the server to the client B. Does not exist on the mobile platform Display Business Rules pass data from the server-side to a client-side script using the g_scratchpad object. All property values must be passed as strings. The g_scratchpad object has no properties by default and must be populated by a Display Business Rule. Any client-side script can use the g_scratchpad object passed in from the server. The g_scratchpad object does not exist on the mobile platform.

When configuring a module, what does the Override application menu roles configuration option do? A. Users with the module role but without access to the application menu access the module B. Self-Service users can access the module even though they do not have roles C. Admin is given access to the module even if Access Controls would ordinarily prevent access D. Users with access to the application menu can see the module even if they don't have the module role Reveal Solution

A. Users with the module role but without access to the application menu access the module Allows users to access this module even if they do not have permission to view the containing application menu. Users must still meet the role requirements for this module. Override application menu roles = allows users without access to Application Menu to access a module

How does ServiceNow match inbound email to existing records? A. Watermark B. Record link C. Subject line D. sys_id

A. Watermark If an inbound email is recognized as a reply or forward, ServiceNow attempts to match the incoming email with an existing record by looking for a unique watermark in the subject line or message body. By default, watermarks are inserted as the last line of outbound messages. If no watermark is found, ServiceNow searches the subject and body for a record number.

Which of the following are configured in an Email Notification? a) Who will receive the notification. b) What content will be in the notification. c) When to send the notification. d) How to send the notification.

A. a, b and c Reference:https://hi.service-now.com/kb_view.do?sysparm_article=KB0712569

Why create Applications in ServiceNow? a) To replace outdated, inadequate, custom business applications and processes b) To extend service delivery and management to all enterprise departments c) To allow users full access to all ServiceNow tables, records, and fields d) To extend the value of ServiceNow A. a, b, and d B. a, b, c, and d C. a, b, and c D. b, c, and d

A. a, b, and d Replace outdated, inadequate, custom business applications and processes. Extend the value of ServiceNow. Extend service delivery and management to all enterprise departments. Bring greater levels of automation and consolidation to enterprise services and their management.

What plugin enables the Guided Application Creator? A. com.glide.sn-guided-app-creator B. com.glide.service_creator C. com.glide.snc.apps_creator D. com.snc.apps_creator_template

A. com.glide.sn-guided-app-creator

Which method is used to retrieve Application Property values in a script? A. gs.getProperty() B. g_form.getAppProperty() C. g_form.getProperty() D. gs.getAppProperty()

A. gs.getProperty() Use the Scoped GlideSystem getProperty() method to retrieve Application Property values. Pass the Application Property name to the method. var daysNotice = gs.getProperty("x_snc_employee_spe.daysNotice"); The gs.getProperty() method can be passed a second parameter. The second parameter specifies the value to use if the Application Property has no value. var daysNotice = gs.getProperty("x_snc_employee_spe.daysNotice",10); Use Application Properties | ServiceNow Developers

Which API provides methods to translate text into multiple languages in real life? Genius Translation Genius Result Answer Dynamic Result Answer Dynamic Translation

Dynamic Translation You can dynamically translate text entered in an application, such as a user-entered text on forms, for a seamless localization experience. Dynamic Translation enables you to configure localization support in real-time across your instance. Once configured, your agents will be able to translate form fields, Agent Chat messages, and knowledge articles quickly and efficiently.

Which of the following actions is not supported by Studio? -Enable context menu options to modify data -Download only the required session logs. -Integrate with source control -Format code indentation with JS Beautify

Enable context menu options to modify data -Download only the required session logs.?? -Integrate with source control -Format code indentation with JS Beautify?? -Create an application and application artifacts. -Perform code search. -Integrate with source control. -Create your company's customizations to store applications that belong to other organizations. -See exactly what files comprise their application in the Application Explorer. -Add new files to their application using a single Create Application File interface. -Navigate to files using familiar search-by-name or by-type behavior with the Go To dialog. -Find code both within and outside an application using the Code Search tool. -Operate on multiple files at once using the tabbed interface. Operate on multiple applications at once using multiple studio windows. -Publish their application to company instances or the ServiceNow Store. -View information about their current application from the Status Bar.

How to see what scripts, reports, and other application artifacts will be present in a published application: -Open the list of Update Sets for the instance -Enter the name of the Application in the Global search field -Examine the Application Files Related List in the application to be published -Open the artifact records individually to verify the value in the Application field

Examine the Application Files Related List in the application to be published ---------------- Store applications.list Related List: installed files filter by application files

The option in Table configuration that allows this table to be extended from? Can be Extended Extended By Extends Extensible

Extensible (checkbox)

When ServiceNow receives an inbound email it attempts to match the sender to a user record. Which one of the following is NOT true? -If a match is found, the user is impersonated for the execution of the Inbound Actions -If no match is found the email is sent to the Inbox Junk folder -If automatic user creation is disabled, the Guest user is impersonated -Inbound Action scripts can reference the user using methods such as gs.getUserName()

If no match is found the email is sent to the Inbox Junk folder In ServiceNow, if no match is found for the sender of an inbound email, the behavior can vary based on the configuration. For example, the system may create a new user if automatic user creation is enabled, or it may handle the email in other ways, such as rejecting it or routing it differently, but it is not specifically sent to the "Inbox Junk folder" by default. Email Matching to User Records: ServiceNow attempts to match the sender of the email to an existing user record using the email address. If a match is found, that user is impersonated during the execution of the inbound action. If no match is found and automatic user creation is disabled, ServiceNow may impersonate the Guest user for the execution. Automatic User Creation: If the email sender is not recognized and automatic user creation is enabled, ServiceNow can automatically create a new user in the system.

While debugging security rules, what does the blue color code indicate? Access granted Failed Access denied Passed Indicates the ACL is already in the cache and does not need to be re-evaluated

Indicates the ACL is already in the cache and does not need to be re-evaluated Red: Access denied Blue: The rule did not have to be re-evaluated because the result is already in the cache Purple: The rule was evaluated because there was not a result in the cache White: Not evaluated, typically because part of the rule has already denied access

Which of the following is NOT a type of annotation? Text Info Box Blue Info Box Yellow Section Separator Line Separator Section Details Info Box Red

Info Box Yellow ----------------- Info Box Blue Info Box Red Line Seperator Plain Text Section Details Section Plain Text Section Separator Text

What is the main purpose of Integration Hub in ServiceNow? Activity in workflow designer to integrate 3rd party applications Enables execution of third-party APIs as part of a flow when a specific event occurs in ServiceNow Custom application from ServiceNow store used for importing data into ServiceNow

Integration Hub Automate integration tasks using ServiceNow components for ServiceNow® Flow Designer, or develop custom integrations. A separate subscription is required. It allows developers to put integration actions into reusable components that do not require coding to implement. It allows executing third party APSs in a flow when a event occurs. These integrations are called spokes. A spoke is a scoped application containing Flow Designer actions for a specific application or record type. EX) post a message w/ incident details to slack, when high prio incident created

Which of the following is NOT a type of authentication used by REST APIs? JDBC Mutual authentication using protocol profiles CIM Basic Auth OAuth 2.0

JDBC CIM Outbound REST authentication Outbound REST supports the following authentication formats. -Basic authentication using a username and password -OAuth 2.0 using an OAuth provider and profile -Mutual authentication using protocol profiles

When managing global application files, you can NOT: -Add files from global scope to a global application -Move application files into or out of scoped application -Move an application file between global applications -Remove files from a global application

Move application files into or out of scoped application.

Is it possible to change an application's scope? A. No, it's not possible B. Yes, it's possible C. Yes, but only from global scope to private scope D. Yes, but only from private scope to global scope

No, it's not possible

Which one of the following is true for a table with the "Allow configuration" Application Access option selected? -Any user with the application's user role can modify the application's scripts -Out of scope applications can add new tables to the scoped application -Out of scope applications can create Business Rules for the table -Only the in scope application's scripts can create Business Rules for the table

Out of scope applications can create Business Rules for the table ----- The Allow Configuration option allows out of scope applications to create application files for tables: Business Rules Client Scripts New Field (Dictionary Entry) UI Actions

Which of the following objects does a Display Business Rule NOT have access to? g_scratchpad GlideSystem previous current

Previous Display rules are processed when a user requests a record form. Current object = record from the database. Display rules objective is to use g_scratchpas. It requires a client script making a call back to the server. If the data could be determined prior to display its more efficient.

Which of the following are steps in the generalized process for working with events? Respond to the event Add an event to the Event Registry Create a Scheduled Script Execution Write a Business Rule Generate the event

Respond to the event Add an event to the Event Registry Generate the event Logic must be written to respond to entries in the Event Queue and take action. --------------------------------- 1 Add Event to Event Registry > 2 Generate Event > 3 Create logic to respond to Event ---------------------------------- Event Registry: scriptEvent1, scriptEvent2 v Event Generated>Event Queue>Response to Event

How is access to Application menus and modules controlled? Client Scripts Access controls Roles Application Rules

Roles Access to an application in the application navigator is controlled by the Application's User Role. Application access does not need to be restricted if roles are applied to modules. Access to modules in the Application Navigator is controlled by roles. In the Application Explorer, open Navigation>Modules><module name>. In the Visibility section, add one or more roles to the Roles field. Use the Override application menu roles option to give module-level access to a role that is not authorized to see the application.

Which of the following CANNOT be debugged using the Field Watcher? A. Business Rules B. Script Includes C. Client Scripts D. Access Controls

Script Includes ACL Data lookup UI action Business rule Data policy Workflow activity Client script UI policy Reference qualifier JavaScript Log and Field Watcher are CLIENT SIDE

Which Script Debugger feature helps filter debugging searches to quickly narrow down script problems? Script Tracer Script Filter Script Search Session Tracer

Script Tracer Use the Script Tracer in the JavaScript Debugger, to narrow your search so you can debug scripts and business rules more efficiently. You can find the Script Tracer by searching in the left navigation pane.

What does the code search feature do in the studio? Searching in your application Searching in a business rule Search from a list of applications Searching in all applications

Searching in your application Searching in a business rule Searching in all applications Search Across Application Artifacts: The Code Search feature helps developers search for specific text, keywords, or code snippets Locate Specific Code or References: It allows developers to find occurrences of variables, functions, or method calls. Global Search in Current Scope: Code Search performs a global search within the current application scope, allowing developers to quickly find the location of specific logic without manually browsing through individual files. Navigation to Code Locations: developers can directly navigate to the corresponding location within Studio by clicking on the result. This improves efficiency by saving time when tracing or debugging code. Advanced Filtering Options: Developers can also filter search results based on the type of component

Which of the following modules enables security rule debugging? -System Security > Debugging > Debug Security Rules -System Security > Session Debug > Debug Security Rules -System Diagnostics > Session Debug > Debug Security Rules -Access Control > Debugging > Debug Security Rule -System Diagnostics > Debugging > Debug Security Rules

System Security > Debugging > Debug Security Rules To enable Access Control debugging, use the All menu in the main ServiceNow browser window (not Studio) to open System Security > Debugging > Debug Security Rules. The Debug Security Rules module runs a script that enables writing all Access Control debugging information to the bottom of each page in the content frame.

Which of the following is NOT supported by Flow Designer? -Call a subflow from a flow -Run a flow from a MetricBase Trigger -Use Delegated Developer -Test a flow with rollback

Test a flow with rollback (Check if its available in washington update)

What records are used to track cross-scope applications or scripts that request access to an application, application resource, or event? A. Restricted caller access records B. Caller tracking records C. Access control level records D. Cross-scope access records

A. Restricted caller access records Caller access records are used to track cross-scope applications the request access to an application, application resource, or event. Options include: None, Caller Tracking, and Caller Restriction.(book) Restricted caller access [sys_restricted_caller_access] records track cross-scope applications or scripts that request access to an application, application resource, or event in the Now Platform.

A graphical view of relationships among tables is a. A. Schema map B. Dependency view C. Graphical User Interface D. Map source report

A. Schema map Dependency View is CI relationships, Graphical UI is UI

You are writing an Async Business Rule for a table in a different scope than the Business Rule record. Which one of the following database operations CANNOT be part of the Async Business Rule's configuration? A. Query B. Update C. Delete D. Insert

A. Query

Which one of the following database operations cannot be controlled with Application Access? A. Query B. Update C. Create D. Delete

A. Query Can Read, Can Create, Can Update, Can Delete Allow access to this table via web services, allow configuration

It is best practice to define the business requirements and the process(es) an application will manage as part of the application development plan. What are some of the considerations to document as part of the business process? A. Business problem, data input/output, users/stakeholders, and process steps B. Business problem, data input/output, project schedule, and process steps C. Business problem, data input/output, users/stakeholders, and database capacity D. Business problem, users/stakeholders, available licenses, and database capacity

A. Business problem, data input/output, users/stakeholders, and process steps Business problem - If you are not solving a business problem, you do not need an application. Stakeholders - Requestor and Fulfiller, Application Administrator , Management. Users - Personas largely equate to Roles in ServiceNow. Inputs - can take many forms such as Users, spreadsheets, and web services. Outputs: can also take many forms such as dashboards, reports, and email. Process Steps - There are many strategies for defining a process, such as SIPOC(Six Sigma), ASME Standard for Process Charts, and others. Choose a strategy that works well for you. https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-risk/concept/business-process-overview.html

Which of the following methods is NOT part of the ServiceNow REST API? A. COPY B. GET C. DELETE D. POST

A. COPY HTTP methods interact with records/resources at the REST endpoint: POST - Create GET - Read PUT - Update action to replace a record/resource DELETE -Delete/remove PATCH - Update action to modify a record/resource

Which one of the following client-side scripts apply to Record Producers? A. Catalog Client Scripts and Catalog UI Policies B. UI Scripts and UI Actions C. UI Scripts and Record Producer Scripts D. Client Scripts and UI Policies

A. Catalog Client Scripts and Catalog UI Policies Applies on the Target Record Select the check box to support the catalog UI policy on a record created for task-extended tables via record producers. See Default variable editor.

Flow Designer supports variable data types to store record data and complex data. Which of the following are supported variable data types? (Choose three.) A. Choice data type B. Array.Reference data type C. Integer data type D. Freedom data type E. Array.Boolean data type F. Label data type

A. Choice data type C. Integer data type E. Array.Boolean data type Approval rules data type Array.Boolean data type Array.Choice data type Array.Datetime data type Array.Integer data type Array.Object data type Array.String data type Choice data Conditions data type Datetime data type Integer data type JSON data type List.[Table] data type Object data type Password (2 Way Encrypted) design considerations Records.[Table] data type String data type Table name data type True/false data type https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/reference/action-inputs-outputs.html

Which source control operation is available from BOTH Studio and the Git Repository? A. Create Branch B. Apply Remote Changes C. Stash Local Changes D. Edit Repository Configurations

A. Create Branch The rest only studio.

When creating an application through the Guided Application Creator, which of the following is NOT an option for creating a table? A. Create table from template B. Create table from scratch C. Extend a table D. Upload spreadsheet

A. Create table from template - Upload spreadsheet - Extend a table - Create a table

Server-side scripts manage what? A. Database and backend B. Playbook access C. User access D. Forms and Fields

A. Database and backend

Which server-side object provides methods for working with dates when writing a script in a privately scoped application? A. GlideDateTime B. GlideRecord C. GlideSystem D. current

A. GlideDateTime The scoped GlideDateTime class provides methods for performing operations on GlideDateTime objects, such as instantiating GlideDateTime objects or working with glide_date_time fields. GlideSystem Methods getUser(), getUserDisplayName(), getUserNameByUserID(), userID(), hasRole() GlideRecord Methods canCreate(), canRead(), canWrite(), canDelete()

There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong. A. Identify the table B. Script the function(s) C. Create a class D. Create a prototype object from the new class

A. Identify the table var NeedItUtils = Class.create(); NeedItUtils.prototype = { initialize: function() { }, type: 'NeedItUtils' https://img-c.udemycdn.com/redactor/raw/practice_test_question_explanation/2022-11-17_09-33-23-63c683111b686712207cbf3994f014f2.PNG

Which are reasons an application could be developed on the ServiceNow platform? (Choose three.) A. It needs workflow to manage processes. B. It requires reporting capabilities. C. It uses forms extensively to interact with data. D. It requires low-level programming libraries. E. It uses multimedia features.

A. It needs workflow to manage processes. B. It requires reporting capabilities. C. It uses forms extensively to interact with data. Yes: Data can be modeled in a relational database, Extensive use of forms to interact with data, Requires reporting capability, Need workflow/flow to manage processes, Can extend existing functionality through JavaScript. No: Data is unstructured, such as audio or video, Multi-player games or applications requiring graphics engines, No process flow through application, Requires access to proprietary libraries that do not have an API.

Which of the following is NOT a trigger type in Flow Designer? A. Outbound Email B. Application C. Record D. Schedule

A. Outbound Email Application triggers include: MetricBase and Service Catalog. Record triggers include: Created, Updated, and Created or Updated. Scheduled triggers include: Daily, Weekly, Monthly, Run Once, and Repeat.

The Task table is an example of which of the following? (Choose two.) A. Parent class B. Legacy class C. Child class D. Base class

A. Parent class D. Base class

Once an application is ready to share, which of the following methods of publishing are supported by ServiceNow? (Choose three.) A. Publish to an application repository B. Publish to a local drive C. Publish to the ServiceNow Store D. Publish to an Update Set E. Publish to a spreadsheet F. Publish to a local USB device

A. Publish to an application repository C. Publish to the ServiceNow Store D. Publish to an Update Set The application repository allows development teams to deploy completed applications to other instances as a whole. Update set: Deploying an application if the app repo is unavailable.

Which one of the following is NOT an example of when an application might use a Scheduled Script Execution (Scheduled Job)? A. The application needs to send weekly email reminders to requestors for all records on a table B. The application needs to run a clean up script on the last day of every month C. The application needs to query the database every day to look for unassigned records D. The application needs to run a client-side script at the same time every day

D. The application needs to run a client-side script at the same time every day (Not server side) Scheduled Script Executions, also known as Scheduled Jobs, are automated, server-side script logic that executes at a specific time or on a recurring basis. Scheduled Script Executions are never triggered by actions taken by users or by modifications to records. Periodic database queries: -Overdue requests. -All requests from a particular user. -Records with a State value such as Resolved for too long. Periodic record modifications -Set the State value to Closed Complete after a fixed time has elapsed. -Assign unassigned records to a User. -Delete all records created by a User.

Which one of the following is true for this script fragment? g_user.hasRole('x_my_app_user'); A. There is no g_user.hasRole() method B. The method returns false only if the currently logged in user has the x_my_app_user role C. The method returns true only if the currently logged in user has the x_my_app_user role D. The method returns true if the currently logged in user has the x_my_app_user role or the admin role

D. The method returns true if the currently logged in user has the x_my_app_user role or the admin role Client-side APIs: g_user hasRole() - returns true if the logged in user has the specified role or has the admin role hasRoleExactly() - returns true only if the logged in user has the specified role

For Application Access there is a configuration option called Allow access to this table via web services. Which one of the following statements is true when this option is selected? A. This option restricts the ability to delete records via web services but records can always be read B. Even when not selected, users with the correct permissions can use web services to access the table's records C. This option restricts access only to SOAP web services but does not apply to REST D. The user performing the query via web services must have the correct permissions to access the table's records

D. The user performing the query via web services must have the correct permissions to access the table's records The Allow access to this table via web services option determines whether users can make inbound web services requests to the table. The user requesting the access must be authorized to access the records. If the user making the request is not authorized, the web services request will not return records even if web services are enabled for the table.

Which determines the relationships between field in an Import Set table to field in an existing ServiceNow table? A. Data Sources B. Schema Map Relationship Builder C. Business Service Management Map D. Transform Map

D. Transform Map

Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record Producer UI. How is the page specified? A. Create an application property to store the URL B. Configure the page in the Module that opens the Record Producer UI C. Write an after Business Rule script for the Record Producer's table: window.redirect = "URL>"; D. Write a script in the Record Producer's Script eld: producer.redirect = "URL>";

D. Write a script in the Record Producer's Script eld: producer.redirect = ""; To redirect an end user to a particular page after the record producer is submitted, define the redirect link in the Script field using any of the following: producer.redirect: Enables the redirect behavior within the Platform UI. producer.portal_redirect: Enables the redirect behavior within Service Portal. https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/service-catalog-management/concept/c_PopulatingRecordData.html

Which of the following statements does NOT apply when extending an existing table? A. The parent table's Access Controls are evaluated when determining access to the new table's records and elds B. The new table inherits the functionality built into the parent table C. The new table inherits all of the elds from the parent table D. You must script and con gure all required behaviors

D. You must script and con gure all required behaviors

Which of the following statements is true for the Form Designer? a) To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form. b) To create a new field on a form's table, drag the appropriate data type from the Field Types tab to the form and then configure the new field. c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button. d) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.

D. a, b, and c

Assume a table called table exists and contains 3 fields: field1, field2, field3. Examine the Access Control list for table: table.term-118None read Access Control for users with the admin and itil roles table.* read Access Control for users witol forh the admin role table.field3 read Access Contr users with the itil role Which field or fields can a user with the itil role read? A. All fields except field3 B. field1, field2, and field3 C. field1 and field3 D. field3 only

D. field3 only *puts a lock on each door

Which one of the following is NOT a debugging strategy for client-side scripts? A. g_form.addInfoMessage() B. Field Watcher C. jslog() D. gs.log()

D. gs.log() gs.log() statement are for server side only so for client side debugging you can add console.log() or alert statements. Strategies for debugging client-side scripts: JavaScript Log and jslog() Field Watcher try/catch Debugging tools built into web browsers (browser dependent) Glide system is not allowed in Client-Side only server side. ------------------------------------------

When configuring an Access Control which has no condition or script, which one of the following statements is NOT true? A. table.*will grant access to every field in a record B. table.None will grant access to every record on the table C. table.field will grant access to a specific field in a record D. table.id will grant access to a specific record on the table

D. table.id will grant access to a specific record on the table table.None All table.field Specific table.* All with no specific

How are flow variables access in the flow designer data panel? Newly generated icons New tabs Data pills Scratchpad variables

Data pills The visual representation of a variable in the Flow Designer user interface is a data pill. Each variable has its own data pill that developers can use to add the variable to action inputs.