Career Prep-Unit 4
List three ways that you can take initiative.
-Take initiative to learn processes so that you do not have to be told what comes next. -Do not assume you are done. Take a few moments to be sure you addressed all the details of a project -When you have extra time, catch up on routine tasks such as filing reports, cleaning your work area, or catching up on correspondence.
What does it mean to be a team player?
A team player is one who consistently makes his or her best contribution to the success of the team.
What should you do with knowledge gleaned from experienced coworkers?
Apply what you learn.
four ways that you can demonstrate dependability are:
Be realistic when you estimate the time it will take to finish a job. Give your full effort. Pay close attention to instructions, and ask questions to clarify what you do not understand. When delays occur, communicate with those affected as soon as possible.
What is a consensus?
Consensus is the opinion of an overwhelming majority; agreement in the group.
five parts of an effective problem-solving strategy are
Constructive compromise Creating an action plan Developing a consensus Fulfilling action items Brainstorming
What is dependability?
Dependability is fulfilling commitments even in the face of difficulty.
Respect for Diversity
Diversity involves race, ethnicity, gender, culture, religion, age, or other factors. Sometimes, it can even involve political leanings or educational backgrounds or entertainment preferences. These issues do not mean that you cannot work with others who are different from you. However, you will have to make an effort to keep your workplace friendly and productive.
What is meant by the word "diversity"?
Diversity means that a group consists of different races, cultures, ages, and so forth.
List three habits that will help you increase your productivity.
Get adequate rest. Arrive in time to fulfill your full responsibilities. Do not overlook preparation and cleanup. Recognize distractions, and address them so that you can concentrate on the task at hand.
What does a manager mean when she says, "Try to make more of a positive contribution"?
Get to work!
five ways that you can demonstrate loyalty to your company are
If you cannot be supportive of the company's mission, administration, and way of doing business, leave without causing a problem. Do not criticize your company, boss, or administration in public (or listen sympathetically Keep disagreements private. Do your best to make the time-for-money relationship a positive one for your employer. Do not criticize the company after you leave.
What is initiative?
Initiative is recognizing and doing what needs to be done before I am asked to do it.
three steps that you can take to develop loyalty toward your employer are
Learn the company's mission and buy in. Be appreciative of your company giving you a job. See your supervisor as a person.
What should change in your work habits when the supervisor is not in the immediate area?
Nothing should change.
What is punctuality?
Punctuality is showing respect for others by doing the right thing at the right time.
How can your employer benefit when you have a good relationship with your supervisor?
The company will benefit because you will be more productive.
Describe the exchange that is assumed with every job.
The exchange assumed with every job is an exchange of time for money.
What is the main cause of nonproductive employee hours?
The main cause of nonproductive employee hours is nonproductive employees.
What is your main task when you are hired for a new job?
The main task is to learn the job.
What is meant by the term "moral code"?
The moral code is a person's own moral sense and the rules by which he lives.
Character Traits
The qualities that make up a character's personality Ex: Alertness Attentiveness Availability Cautiousness Compassion Contentment Cooperation Courage (Boldness) Creativity Decisiveness Deference Dependability Determination Diligence Discernment Discipline (Self-Control) Discretion Endurance Enthusiasm Faith Flexibility Forgiveness Generosity Gentleness Gratefulness Honesty (Truthfulness) Hospitality Humility Initiative Loyalty Meekness Obedience Orderliness Patience Persuasiveness Positivity (Joyfulness) Punctuality Resourcefulness Respect (Honor) Responsibility Sensitivity Sincerity Thoroughness Thriftiness Tolerance Trustworthiness Virtue Wisdom
Why is teamwork important to management?
They know that it is the key to completing difficult objectives.
three of the six ways to become a valuable team member are
When you are just beginning, listen more than you talk. Work hard to develop a team mentality.
three parameters you can use to define your team are
Who are the workers with the same responsibilities? What are the purposes, objectives, or focus of your group? Who are the people who report to your supervisor?
What is wisdom?
Wisdom is a basic understanding of life principles and how to apply them.
How should you respond when procedures or schedules change?
You should respond without panic.
How can you help your coworkers respect you more?
You should show respect to your coworkers.
Why is your performance level important to your employer?
Your performance level contributes to the overall success of the company.
resolution
agreement after a conflict or argument
scenario
an imagined or predicted sequence of events, as in a story told for a particular purpose
forum
an online meeting space where discussions are held on a particular topic or subject area
Loyalty toward a company is rare, but it is still ____________ by business owners and managers.
appreciated
conflict
argument, struggle, or disagreement
Your ____________ determines your outcomes.
attitude
What is meant by "riding for the brand"?
being loyal to one's employe
What are most employers looking for in a job candidate?
character
diverse
consisting of members of more than one social, racial, or economic group
cope
deal with difficulties or adversity successfully and positively
parameter
defining guidelines; boundaries or limits
Loyalty cannot be bought, but it can be ___________.
earned
Which of these is the higher standard? legality or ethics
ethics
What are two advantages that teams bring to a task?
experience increased creativity
Why do most employees fail to work well independently?
faulty character
Understand your supervisor's ______ so that you can understand his or her _______.
goals; instructions
A true commitment to character will involve ______.
growth in each character quality
Creativity
is approaching a need, a task, or an idea from a new perspective. Your team needs your mental energies. Sometimes progress depends on your ability to look beyond the way an issue is usually approached. Be willing to listen to others' ideas, and be willing to offer your own. Encourage others to keep trying until success is assured.
Loyalty
is demonstrating commitment to others.
Tolerance
is demonstrating respect for others who do not share my perspective. Tolerant people treat others with respect, no matter how much they disagree or see things differently. Tolerance means upholding the standards we should work and live by, with the understanding that everyone is a work in progress—including yourself. A tolerant person finds ways to reach beyond social, physical, and cultural barriers in order to relate to others. Respect diversity, and try to learn what you can from other perspectives.
Deference
is limiting my freedom so I do not offend the tastes of those around me. At work, it means showing respect for others by getting along with others and helping them be comfortable. The easiest way to accomplish this is to watch your behavior and work hard at not being offensive. Sometimes this is called common courtesy—only it is too often uncommon.
Discretion
is recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. In practical terms in the workplace, discretion means saying the right thing at the right time and in the right way. For example, some things may be said in private that should not be said on the showroom floor or in a meeting. Words can strengthen or damage relationships or teamwork. Discretion is essential for developing good communication, strong relationships, and a civil and professional workplace.
Forgiveness
is releasing feelings of resentment. Sometimes words or actions can be hurtful, but it is not necessary to hold on to the negative emotions these generate. Honest discussion can help to clear the air. Then, all parties can forget their differences. Purpose to forgive your offenders completely and move forward.
Cooperation
is understanding others so I can effectively work with them. It means rejecting selfishness and being interested in the well-being—and the objectives—of others. Cooperation in the workplace not only means working with your supervisor, but in working with your coworkers as a team. Just think of the term "coworker" and realize that it means you are all in it together. Do your share of the work and attempt to use your intelligence and energy to help the team reach its goals.
Sensitivity
is using my senses to perceive the true attitudes and emotions of others. It means paying attention to others' posture, tone of voice, facial expressions, or changes in habits, and examining your attitudes and behaviors as you interact with others. Observing others can help you understand and empathize. Sensitivity seeks to identify with others' feelings, recognize their attitudes, and share their grief or happiness.
Meekness
is yielding my personal rights and expectations with a desire to serve. In a nutshell, meekness involves controlling your emotional responses to events and personalities around you. When you respond to others, do you react emotionally or do you respond in the way that is best for all involved? Meekness is a true indicator of maturity. It involves being truly concerned about others and doing what is best for them—sometimes at the expense of your own interests.
Employers know that new workers require a ____________ before they will be productive.
learning curve
Who needs leadership?
mid-level managers company administration supervisors employees
Time is ______________.
money
What is an obstacle to becoming part of a team?
negative attitudes
Effective teams do not let ____________ get in the way of progress.
obstacles
two reasons for leaving a company are
personal reasons to take a job elsewhere
What are four important qualities of a good employee?
positive attitude ethics productivity energy
The most important factor in team success is the ability to solve __________.
problems
What are two important character traits that will help you get started in a new job?
punctuality dependability
What are four key character traits for developing the proper relationship with your supervisor?
responsibility flexibility respect obedience
obstacle
something that stands in the way of progress
If employees work within the _____________ of ____________, they will strengthen their whole organization.
structure; authority
tardiness
the act or habit of being late to a scheduled event, such as the start of work or a meeting
character
the complete set of traits that describe a person; one such trait
absenteeism
the frequent absence of an individual or group from a place where they are supposed to be, such as school or work
attitude
the general feeling or mood, especially the tendency to feel or view things a certain way
mission
the main goal or purpose of a group
consensus
the opinion of an overwhelming majority
disposition
the usual attitude exhibited by a person
perspective
the way in which a person views the relationship of things or ideas
sever
to cut off
discount
to leave out; to consider unimportant
invest
to put time, energy, or money into a project
compromise
to settle a disagreement by adjusting claims, ideas, or demands
Having energy means having a strong _________.
work ethic