ch. 1-10 speech

An intimate relationship in which the partners are not sexually attracted to each other or do not act on an attraction they feel is called

romantic

Studies show that our brains can process between 400 and 800 words per minute, which gives us the ability to listen effectively while at the same time we rehearse what we are going to say in response.

F

Studies show that talkers hold eye contact about 70 % of the time and listeners only 40% of the time. t/f

F

True or False: The context of a message is the organizational aspect of the message

False

True/False 4. An oral brief is similar to a comprehensive report, whereas an oral report is a summary of a written brief delivered to an audience by a group member.

F

A straight-faced poker player whose expression is impossible to decipher has become a master of

masking feelings

Which of the following is not an example of linquistic sensitivity? A. If you are an industrial engineer and are talking to the teenagers who cuts your grass, you use jargon to help him understand what it is that you do. B. If you are communicating with someone whose vocab is not as vast as yours you adjust your words accordingly without talking down to the person. C. You are visiting with your grandmother and avoid using slang because she won't understand what you are saying. D. You see a police car speed down your street and say, "wow i wonder where that officer is going in such a hurry" E. During class, you refrain from using offensive language that you normally use when hanging out with friends.

A.

Your friend says, "my mom told me my room smells like gym socks. I think she wants me to clean it" your friends mom is using? A. Concrete Language B. Specific Language C. Dialect D. Sociolinguistics E. Metaphors

A. Concrete Language

While talking quietly to a friend at a restaurant, you realize you have attracted the attention of other diners. you need to adjust your rate to decrease your territorial space. t/f

F

Saying, "Ralphie borrowed my phone" instead of "Ralphie took my phone" is choosing a word based on? A. Sociolinguistics. B. Denotation C. Connotation D. Pragmatics E. Idiolects.

C. Connotation

What term or terms clarify meaning by narrowing what is understood from a general category to a particular item or group within that category? A. Genral Responses B. Correct Words C> Specific Language D. Descriptive Words E. Metaphors

C. Specific Language

____________ means helping people feel better about themselves, their behavior, or their situation by creating a safe conversational space where they can express their feelings and work out a plan for the future.

Comforting

Empathy is putting into words the ideas o feelings you have perceived from the message.

F

Some societies used body painting as a sign of slavery. t/f

F

WHich of the following is an example of an Idiolect? A. You say, "ouch" when you stub your toe. B. Your dad says, "out of the frying pan into the fire" when your sister gets a new boyfriend. C. Your best friend says "Geesh-a-la-momma!" when excited or surprised. D. Your teacher instructs the class to "hit the books" after passing back a low scoring test. E. All of the above.

E. ALl of the above.

A mnemonic device is any artificial technique used as a memory aid.

F

Autonomy is the desire to link your actions and decisions with your partner.

False

Flattery is described as disclosing a specific positive behavior or accomplishment of another person and the effect that behavior has on others.

False

Habitat for Humanity is an example of an interest group.

False

If you are confused when your friends ask you to put something in the boot, it is because you are not from the same language communicty? (True or False)

False

In a crowded line, your friend accidentally bumps into a man's wife. The man proceeds to yell at your friend for being inconsiderate. The man has an assertive communications style.

False

In the norming stage, group members may take sides and form coalitions.

False

Studies show that group meetings must be face-to-face to be effective.

False

T or F: Inclusive sensitivity means choosing language and symbols that are "adaptive to needs, interests, knowledge, and attititudes of the listeners and avoiding language that alienates them.

False

T or F: Saying "Kalpana, would you text Daphne and see if she is bringing a salad?" an example of an idiolect?

False

Topical segmentation is the strategy of compromising between the desires of one person and the desires of the other.

False

True or False: A reality check is a message that reflects your understanding of the meaning of another person's nonverbal communication

False

True or False: Intercultural communication can be defined as the psychological discomfort of adjusting to a new cultural situation

False

True or False: Once immigrants to the United States have learned English, they often speak it at home so they can learn to better fit in with their neighbors

False

True or False: People from masculine cultures expect that individuals will assume a variety of roles depending on the circumstances and their own choices, regardless of sex; they do not have any sex-role expectations

False

True or False: People who come from high uncertainty avoidance cultures have a high tolerance for unpredictable people, relationships and events

False

True or False: Self-created prophecies are predictions that you make about other people

False

True or False: When you show regard or consideration for others and their ideas, even if you don't agree with them, you are demonstrating the ethical standard of fairness

False

Which of the following is not one of the major contributors to co-cultures in US society today, as listed by the text?

Political beliefs

A biology professor is leading an advanced team as they work on some genetic coding. When one student explains a problem with the experiment, the professor quickly grasps the student's meaning and finishes her sentence for her with enthusiasm. This professor is an action-oriented listener.

T

Fidgeting, tapping your fingers on the table, pacing, mumbling, and using vocal interferences and adaptors can hinder another person's interpretation of your massage. t/f

T

Nonverbal messages convey as much as 65% of the meaning in face-to-face interaction. t/f

T

The five steps in the active listening process are: attending, understanding, remembering, evaluating, and responding.

T

True/False 1. Criteria are standards or measures that provide the blueprint for how a group will evaluate the virtues of each alternative solution.

T

True/False 2. Leadership is the set of roles performed to facilitate group work and to maintain relationships among members.

T

True/False 3. A tension reliever's main role is to momentary distract the group from its task, which helps break monotony or tension within the group.

T

True/False 5. Panel discussions require careful planning and rehearsal to ensure that all relevant information is presented and that each speaker is afforded equal speaking time.

T

T or F: Waiting for a response to an e-mail is an example of silence?

TRUE

A nuclear family consists of two parents who live together with their biological or adoptive children.

True

Decreased communication is an initial sign of relationship decline.

True

Negative face needs are the desires to be free from imposition and intrusion.

True

Originality, freshness, and uniqueness in your own or your partner's behavior or in the relationship is referred to as novelty.

True

Sometimes a relationship may deteriorate simply because the partners are not vigilant in doing what is necessary to maintain the relationship at its current level.

True

T or F: We can improve our messages by choosing words that make our meaning clear and language that makes a message memorable and demonstrates sensitivity.

True

The use of paraphrasing and honest questioning helps a group avoid groupthink.

True

The use of technology to develop and maintain relationships is impacting people's decisions about what to disclose and what to keep private.

True

True or False: A participant in a communication interaction can either be the sender or receiver of a message

True

True or False: A persons culture has a influence on the self-perception process

True

True or False: An ethnocentric view of the world leads to attitudes of superiority and message that are directly and subtly condescending in content and tone

True

True or False: Competence is the perception by others that our communication behavior is appropriate as well as effective

True

True or False: Implicit personality theories are assumptions about which physical characteristics and personality traits or behaviors are associated with each other

True

True or False: Meaning shared in a communication interaction can be affected by the physical context in which the message is delivered

True

True or False: The process of selectively attending to information and assigning meaning to it is called perception

True

When sharing personal feelings, it is most appropriate to begin with the "trigger" and follow with a "feeling."

True

Absel's puppy has been missing all day, and he is very upset, worried, and constantly trying to find her. When he tells you about this, which is the appropriate response?

You express concern for the puppy and offer to do whatever you can to help track her down.

Suppose you expect to be rejected when you ask someone out and then behave in ways that lead the person to reject you. This would be an example of

a self-fulfilling prophecy

9. Which maintenance role do you play when you ensure that everyone has an opportunity to speak and be heard? a. Gatekeeper b. Encourager c. Harmonizer d. Peacekeeper e. Initiator

a.

Which of the following is a strategy in managing dialectical tensions in relationships?

a. choosing one desire and ignoring the other for the time being b. compromising between the desires of one person and the desires of the other person c. changing your perception about the level of tension in the relationship d. choosing certain topics to satisfy one desire and other topics to satisfy the opposite desire e. All of the above are strategies in managing tensions in relationships E. ALL OF THE ABOVE ARE STRATEGIES IN MANAGING TENSIONS IN RELATIONSHIPS

Which is the correct sequence in the stages of group development model?

a. forming, norming, storming, performing, adjourning, transforming b. storming, transforming, forming, norming, performing, adjourning c. forming, performing, transforming, norming, storming, adjourning d. norming, transforming, forming, storming, performing, adjourning e. None of these is correct E. NONE IS CORRECT correct answer is: forming, storming, norming, performing, adjourning, transforming

A(n) ____________ person has the skill to stand up for himself or herself in interpersonally effective ways.

assertive

The process of selecting and focusing on specific stimuli from the countless ones that we receive is called

attending

If you feel anxious about speaking with a certain person or group of people, you are experiencing

audience-based communication apprehension

7. In reaching a group decision, five methods are commonly used. Which method has a group continuing deliberations until every member of the group believes that the same solution is best? a. The average group opinion method b. The unanimous decision method c. The majority rule method d. The expert opinion method e. None of these correct

b.

10. When running a meeting, be sure to complete each of the following tasks EXCEPT a. modifying the agenda based on members assume. b. monitoring the roles that members assume. c. encouraging conflict and argument among group members to elicit everyone's true feelings about the topic at hand, remembering that it's not necessary for the leader to play a harmonizing role. d. implanting the group's decision rules. e. periodically checking to see if the group is ready to make a decision.

c.

8. _____ are neutral and impartial arbiters who guide discussions, whereas ____ intervene in the group's discussion when conflict is threatening group cohesiveness. a. Tension relievers; interpreters b. Interpreters; mediators c. Mediators; harmonizers d. Harmonizers; mediators e. Supporters; mediators

c.

In interpreting nonverbal messages, you should

check in with someone else to see if your interpretation of what you think you are seeing is accurate or inaccurate.

All of the following are factors leading to cohesiveness in groups except

commitment to specific ground rules

6. According to the problem-solving method, a process of identifying an alternative solution can be reached through a. performing. b. norming. c. storming. d. forming. e. brainstorming.

e.

Which of the following is NOT one of the guidelines for ethnical communication?

ethical communicators act spontaneously

If you grew up hearing that you were a "slow learner" and then a professor praised you for being a quick study, you might downplay the comment not really hear it, or discount it entirely. This is an example of

filtering messages

A ____________ group is one in which various demographics, levels of knowledge, attitudes, and interests are respected.

heterogeneous

Gestures that augment a verbal message are called

illustrators

A relationship with people whom you share a high degree of commitment, trust, interdependence, and disclosure is called

intimate

Which of the following is NOT a characteristic of nonverbal communication?

it is unambiguous

In _____________ families, members may converse about an issue, but each member makes his or hr own decision and is responsible for its consequences.

laissez-faire

The process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages is

listening

In cultures characterized by _____, inequalities, in power, status, and rank are underplayed and muted.

low power distance

What are the three sub-process that must be performed to achieve shared meaning?

message production, message interpretation and interaction coordination

Based on the discussion in the text, when you rents place emphasis on intellectual curiosity, they are likely to be associated with social class?

middle class

When people submit to others' demands even when it is inconvenient, against their best interests, or violates their rights, it is considered

passive behavior

Which of the following is an interrupter of fluent speech?

pauses like "uh", "er", and "um"

The Johari window is a tool for examining the

relationship between disclosure and feedback in a relationship

When romantic relationships turn into friendships, best friends become casual friends, and marriages continue on friendly or business-like terms because of shared values on child-rearing, this is an example of

relationship transformation

Gerry Hofstede identified major dimension of culture that affect communication. Which of the following is NOT one of them?

religious beliefs

Which of the following is considered a direct communication strategy that you can use when being pressed to disclose something that you are not comfortable sharing?

setting a boundary

The phenomenon of presenting different aspects of self-concept based on the social context (people and situations involved) is called

social construction

The stage of group development during which the group clarifies its goals and determines the roles each member will have in the group power structure is called

storming

Which of the following is the most obvious influence of ethnicity of communication?

the langauge of your original country

An example of intrapersonal communication is

thinking to yourself about what you are going to make for dinner that evening

Why do we communicate?

to meet our social needs, to develop and maintain our sense of self, to develop relationship, to exchange information and influences others (all of the above)

The process of monitoring the social environment to learn more about self and others is called

uncertainty reduction

_____ is the process of decoding a message so that the meaning accurately reflects that intended by the speaker.

understanding

Your boss asks you to lead a meeting regarding a new client and tells you he has booked the conference room and arranged for the projector to be on hand. Your boss is

using artifacts to indicate he would like a visual presentation

Which of the following is performed during a perception check?

watching behavior of another person, describing the behavior, considering what behavior mean, putting you interpretation into words (all of the above)

During the response, which of the following should NOT occur?

you change the subject as soon as your sister finishes speaking