Ch 1: Why Is Management Important
Roles Managers Fill
1. Interpersonal 2. Informational 3. Decisional
Functions of Management
1. Planning 2. Organizing 3. Leading 4. Controlling 5. Staffing
conceptual
ability to think analytically; break down a problem and go from there
Technical
ability to use special proficiency or expertise to perform a particular task
human
ability to work well in cooperation with others
organizing
assigning responsibility and granting authority
controlling
checking performance and making adjustments as needed
leading
encouraging, motivating, guiding and communicating with employees
Planning
figuring out goals and steps needed to get there
Decisional
involves decision making
Interpersonal
involves human interaction
Informational
involves sharing and analyzing info
management
overall coordination of activities within an organization
staffing
recruiting, selecting, training, and developing employees
skills needed to be a manager
technical, human, conceptual