Ch 1: Why Is Management Important

Roles Managers Fill

1. Interpersonal 2. Informational 3. Decisional

Functions of Management

1. Planning 2. Organizing 3. Leading 4. Controlling 5. Staffing

conceptual

ability to think analytically; break down a problem and go from there

Technical

ability to use special proficiency or expertise to perform a particular task

human

ability to work well in cooperation with others

organizing

assigning responsibility and granting authority

controlling

checking performance and making adjustments as needed

leading

encouraging, motivating, guiding and communicating with employees

Planning

figuring out goals and steps needed to get there

Decisional

involves decision making

Interpersonal

involves human interaction

Informational

involves sharing and analyzing info

management

overall coordination of activities within an organization

staffing

recruiting, selecting, training, and developing employees

skills needed to be a manager

technical, human, conceptual