Ch. 11 Quiz
Which of the following allows two employees to divide one job between them, including the hours, salary, and benefits? A. Succession planning B. Mass career customization C. Job sharing D. Flextime E. Telecommuting
C. Job sharing
When an organization achieves quality and productivity improvements and rewards are linked to the cost savings achieved from such improvements, it is called ______. A. pay for performance B. a bonus C. competency-based pay D. commission E. gain sharing
E. gain sharing
Through the process of ________, employers attempt to find the nature and demands of each position within a company as well as the ideal employee profile to fill each position. A. succession planning B. job specification C. workforce analytics D. job description E. job analysis
E. job analysis
Helping employees find the harmony between the demands of their personal and professional lives is called ________. A. diversity initiatives B. succession planning C. employee assistance program D. job specification E. workdash life balance
E. workdash life balance
Which of the following describes an organization's efforts to keep the current employees to continue in their jobs? A. Employee retention B. Succession planning C. Workforce analytics D. 360-degree review E. Job description
A. Employee retention
When employees receive money, benefits, and services for their work, they are receiving what is known as ________. A. compensation B. wages C. a bonus D. commission E. a salary
A. compensation Your answer is correct.
The Civil Rights Act of 1964 made it illegal for employers to ________. A. practice sexism B. hire illegal immigrants C. provide equal pay for comparable work D. give individual employees the right to choose not to join a union E. fund programs that provide income for qualified unemployed persons
A. practice sexism
______________ is an incentive program that is tied to an employee's knowledge and abilities rather than to a job. A. Competency-based pay B. Pay for performance C. Gain sharing D. Profit sharing E. A bonus
A. Competency-based pay
________ occur(s) when employees are terminated from their employment for business reasons. A. Turnover B. Worker buyouts C. Mandatory retirement D. Wrongful discharge E. Layoffs
E. Layoffs
Which of the following describes a scheduling system that permits workers to select their own hours, within certain limits? A. Job sharing B. Flextime C. Succession planning D. Telecommuting E. Mass career customization
B. Flextime
Which of the following refers to the computer-based statistical method of studying and planning for workforce needs? A. Employee assistance program B. Workforce analytics C. Succession planning D. Electronic performance monitoring E. Workdash life balance
B. Workforce analytics
In sales positions, incentive programs that pay employees based on the level of sales they make within a given time frame are known as ________. A. a bonus B. commissions C. gain sharing D. pay for performance E. profit sharing
B. commissions
In an organization, compensation other than wages, salaries, and incentive programs is known as ________. A. a bonus B. employee benefits C. commissions D. pay-for-performance E. profit sharing
B. employee benefits
The employment life cycle begins with ________. A. at-will employment B. recruiting C. orientation D. outplacement E. rightsizing
B. recruiting
The first step in the hiring phase is ________. A. selecting the best candidate for each position B. selecting a small number of qualified candidates C. conducting background checks and pre-employment tests D. interviewing prospective candidates E. screening candidates
B. selecting a small number of qualified candidates
Diversity initiatives do NOT include _________. A. targeting a more diverse customer base B. at-will employment C. contracting with suppliers owned by women and minorities D. supporting needs and interests of a diverse workforce E. building diverse teams
B. at-will employment
Which of the following identifies the skills, training, experience, and personal characteristics that a job requires? A. Succession planning B. 360-degree review C. Job specification D. Workforce analytics E. Job description
C. Job specification
Which of the following describes a replacement plan that categorizes key employees in the organization and lists possible substitutes? A. Workforce analytics B. Job description C. Succession planning D. 360-degree review E. Job specification
C. Succession planning
The Fair Labor Standards Act and its amendments established particular guidelines that employers must follow in relation to ________. A. offering health insurance coverage for employees B. the right of the employees to form unions C. minimum wage and overtime pay D. providing income for qualified unemployed persons E. prohibiting employers from hiring illegal immigrants
C. minimum wage and overtime pay
Which of the following refers to an official report summarizing the tasks involved in a job and the situations in which the employee will work? A. 360-degree review B. Workforce analytics C. Succession planning D. Job description E. Job specification
D. Job description
Which of the following pays employees a lower base pay but rewards them with bonuses, commissions, or stock options if they reach pre-determined goals? A. Knowledge-based pay B. A salary C. Wages D. Pay for performance E. Competency-based pay
D. Pay for performance
_____________ is the periodic evaluation of an employee's work based on certain criteria. A. Turnover B. Developing skills inventory C. An orientation program D. Performance appraisal E. Worker buyouts
D. Performance appraisal
Which of the following involves avoiding public embarrassment? A. Rightsizing B. Outplacement C. Glass ceiling D. Saving face E. Sexism
D. Saving face
When employees are working from home using electronic communications to stay in touch with coworkers and customers, they are ______. A. Flextime B. Succession planning C. Job sharing D. Telecommuting E. Mass career customization
D. Telecommuting
A defined-contribution retirement plan wherein employers often match the amount employees invest is known as ________. A. an employee assistance program (EAP) B. stock options C. a cafeteria plan D. a 401(k) plan E. ESOP
D. a 401(k) plan
