Ch. 11 Quiz

Which of the following allows two employees to divide one job between​ them, including the​ hours, salary, and​ benefits? A. Succession planning B. Mass career customization C. Job sharing D. Flextime E. Telecommuting

C. Job sharing

When an organization achieves quality and productivity improvements and rewards are linked to the cost savings achieved from such​ improvements, it is called​ ______. A. pay for performance B. a bonus C. ​competency-based pay D. commission E. gain sharing

E. gain sharing

Through the process of​ ________, employers attempt to find the nature and demands of each position within a company as well as the ideal employee profile to fill each position. A. succession planning B. job specification C. workforce analytics D. job description E. job analysis

E. job analysis

Helping employees find the harmony between the demands of their personal and professional lives is called​ ________. A. diversity initiatives B. succession planning C. employee assistance program D. job specification E. workdash life balance

E. workdash life balance

Which of the following describes an​ organization's efforts to keep the current employees to continue in their​ jobs? A. Employee retention B. Succession planning C. Workforce analytics D. ​360-degree review E. Job description

A. Employee retention

When employees receive​ money, benefits, and services for their​ work, they are receiving what is known as​ ________. A. compensation B. wages C. a bonus D. commission E. a salary

A. compensation Your answer is correct.

The Civil Rights Act of 1964 made it illegal for employers to​ ________. A. practice sexism B. hire illegal immigrants C. provide equal pay for comparable work D. give individual employees the right to choose not to join a union E. fund programs that provide income for qualified unemployed persons

A. practice sexism

​______________ is an incentive program that is tied to an​ employee's knowledge and abilities rather than to a job. A. ​Competency-based pay B. Pay for performance C. Gain sharing D. Profit sharing E. A bonus

A. ​Competency-based pay

​________ occur(s) when employees are terminated from their employment for business reasons. A. Turnover B. Worker buyouts C. Mandatory retirement D. Wrongful discharge E. Layoffs

E. Layoffs

Which of the following describes a scheduling system that permits workers to select their own​ hours, within certain​ limits? A. Job sharing B. Flextime C. Succession planning D. Telecommuting E. Mass career customization

B. Flextime

Which of the following refers to the​ computer-based statistical method of studying and planning for workforce​ needs? A. Employee assistance program B. Workforce analytics C. Succession planning D. Electronic performance monitoring E. Workdash life balance

B. Workforce analytics

In sales​ positions, incentive programs that pay employees based on the level of sales they make within a given time frame are known as​ ________. A. a bonus B. commissions C. gain sharing D. pay for performance E. profit sharing

B. commissions

In an​ organization, compensation other than​ wages, salaries, and incentive programs is known as​ ________. A. a bonus B. employee benefits C. commissions D. ​pay-for-performance E. profit sharing

B. employee benefits

The employment life cycle begins with​ ________. A. ​at-will employment B. recruiting C. orientation D. outplacement E. rightsizing

B. recruiting

The first step in the hiring phase is​ ________. A. selecting the best candidate for each position B. selecting a small number of qualified candidates C. conducting background checks and​ pre-employment tests D. interviewing prospective candidates E. screening candidates

B. selecting a small number of qualified candidates

Diversity initiatives do NOT include​ _________. A. targeting a more diverse customer base B. ​at-will employment C. contracting with suppliers owned by women and minorities D. supporting needs and interests of a diverse workforce E. building diverse teams

B. ​at-will employment

Which of the following identifies the​ skills, training,​ experience, and personal characteristics that a job​ requires? A. Succession planning B. ​360-degree review C. Job specification D. Workforce analytics E. Job description

C. Job specification

Which of the following describes a replacement plan that categorizes key employees in the organization and lists possible​ substitutes? A. Workforce analytics B. Job description C. Succession planning D. ​360-degree review E. Job specification

C. Succession planning

The Fair Labor Standards Act and its amendments established particular guidelines that employers must follow in relation to​ ________. A. offering health insurance coverage for employees B. the right of the employees to form unions C. minimum wage and overtime pay D. providing income for qualified unemployed persons E. prohibiting employers from hiring illegal immigrants

C. minimum wage and overtime pay

Which of the following refers to an official report summarizing the tasks involved in a job and the situations in which the employee will​ work? A. ​360-degree review B. Workforce analytics C. Succession planning D. Job description E. Job specification

D. Job description

Which of the following pays employees a lower base pay but rewards them with​ bonuses, commissions, or stock options if they reach​ pre-determined goals? A. ​Knowledge-based pay B. A salary C. Wages D. Pay for performance E. ​Competency-based pay

D. Pay for performance

​_____________ is the periodic evaluation of an​ employee's work based on certain criteria. A. Turnover B. Developing skills inventory C. An orientation program D. Performance appraisal E. Worker buyouts

D. Performance appraisal

Which of the following involves avoiding public​ embarrassment? A. Rightsizing B. Outplacement C. Glass ceiling D. Saving face E. Sexism

D. Saving face

When employees are working from home using electronic communications to stay in touch with coworkers and​ customers, they are​ ______. A. Flextime B. Succession planning C. Job sharing D. Telecommuting E. Mass career customization

D. Telecommuting

A​ defined-contribution retirement plan wherein employers often match the amount employees invest is known as​ ________. A. an employee assistance program​ (EAP) B. stock options C. a cafeteria plan D. a​ 401(k) plan E. ESOP

D. a​ 401(k) plan