Ch. 12 MNGT Questions

The four-stage map of group evolution introduced by American organizational psychologist Bruce Tuckman was later enhanced by adding a fifth and final stage, _____.

Adjourning

If a student team decided that in order to create a top notch research paper they should work together on each phase of the research paper so that their best ideas would be captured at each stage, they would be undertaking _____ interdependence.

Reciprocal

_____ refers to a group's perception of its ability to successfully perform well.

Collective efficacy

The _____ role includes gathering information from the larger organization and informing those within the organization about team activities, goals, and successes.

Consul

The _____ role deals more with changes in the team's task process structure. For example, reframing the team goals and looking at the context of goals would fall under this role.

Creator

According to the group development model introduced by Bruce Tuckman, during the initial stages of group development, the leader should act as a delegator rather than coach.(T/F)

False

Groups tend to be smaller in size than teams.(T/F)

False

Research shows that self-managing teams are less effective when their tasks are highly interdependent.(T/F)

False

A few people in the company who get together to play tennis on the weekend would be considered a formal group.(T/F)

False; informal

In the _____ stage of the group development model, the group comes together for the first time.

Forming

_____ is a group pressure phenomenon that increases the risk of the group making flawed decisions by allowing reductions in mental efficiency, reality testing, and moral judgment.

Groupthink

. American organizational psychologist Bruce Tuckman presented a four-stage map of group evolution, known as the Forming-Storming-_____ -Performing Model.

Norming

During the _____ stage the team members find themselves more cohesive and cooperative. During this stage members establish their own ground rules (or norms) and define their operating procedures and goals.

Norming

_____ are shared expectations about how things operate within a group or team.

Norms

_____ interdependence exists when team members may work independently and simply combine their efforts to create the team's output.

Pooled

_____ refers to the tendency of individuals to put in less effort when working in a group context.

Social Loafing

This stage of group development comes before Norming. During this stage, participants focus less on keeping their guard up as they shed social facades, becoming more authentic and more argumentative. Identify the stage of group development in discussion.

Storming

Which of the following statements is true regarding teams?

Team members focus on joint goals

The social loafing tendency is not so much a matter of laziness as a matter of perceiving that one will receive neither one's fair share of rewards if the group is successful nor blame if the group fails.(T/F)

True

Problems such as social loafing or groupthink can be avoided:

by clearly defining roles, expectancy, measurement, and rewards.

Some team members may have a dominating personality that encroaches on the participation or airtime of others. This overbearing behavior may hurt the team morale or the momentum of the team. A good way to overcome this barrier is to:

design a team evaluation to include a "balance of participation" in meetings.

Floundering is a common barrier to an effective team. It often results due to:

lack of clear goals

All of the following points lead to an effective meeting EXCEPT:

make sure that the agenda is thoroughly discussed during the meeting even if the meeting runs longer than the scheduled time.

The calibrator role:

serves to keep the team on track in terms of suggesting any needed changes to the team's process.

_____ is also known as the Ringelmann effect.

social loafing