CH 2 (Verbal Communication)

One way to be more inclusive and less confrontational in a conversation is to use _____.

"we" language

Words that are used only by a specific profession or group are _____.

jargon

Indicate which of these are the five functions of language.

Language is relational Language is fun Language is expressive Language is powerful Language is dynamic

What influences most typically lead to verbal incivility

Lack of skill Ignorance Lapse of control Individual differences Negative intent

One way to establish personal credibility is to use _____.

appropriate grammar for the situation

_____ is often used to shorten a word, create edgy dialogue, or develop a way to talk about taboo topics.

Slang

Which of these are examples of the social norms that we use in conversation? Check all that apply.

Taking turns talking and listening How to start and stop a conversation Responding to certain phrases with typical responses Adapting the use of informal and formal pronouns

When Sierra talks to her aunt, who is from the South, she often adds in the word "y'all" to feel closer to her aunt. When she talks to her roommate at college from India, she is careful not to use slang the roommate might not understand. When Sierra talks to her boyfriend from her hometown of Pittsburgh, she calls him a "yinzer." Sierra is _____.

code switching

For many people, listening to the _____ of others is very difficult and makes them uncomfortable.

feelings

Words that have only one very clear meaning are _____.

monosemic

The communication model that ties together the relationship of thought, symbol, and referent is the _____.

triangle of meaning