CH 7 - Positive Organizational Behavior - OB
Prosocial Behaviors
Positive acts performed without expecting anything in return
Instrumental Support
Providing financial aid, material resources, or needed services
Informational Support
Providing help in defining, understanding, and coping with problems.
Esteem Support
Providing information that a person is accepted and respected despite any problems or inadequacies.
Organizational Practices
Refer to a host of procedures, policies, practices, routines, and rules that organizations use to get things done. EX: Safety training not only reduces accidents, but demonstrates to employees that the organization cares about their well-being.
Well-being
The combined impact of five elements—positive emotions, engagement, relationships, meaning, and achievement (PERMA)
R- Resilience
When beset by problems and adversity sustaining and bouncing back and even beyond to attain success
Benefits of Mindfulness
1. Increased physical, mental, and interpersonal effectiveness 2. More effective communications 3. More balanced emotion 4. Personal effectiveness
Attentional Deficit
Reflects the inability to focus vividly on an object. EX: Can occur in a classroom when students feel bored, listless or uninterested in what's being discussed.
Conscious Capitalism
A philosophy of management that proposes that organizations exist for purposes beyond making a profit. Key Principles: 1. Higher purpose 2. Stakeholder interdependence 3. Conscious leadership 4. Conscious Culture
Temperance
A shared belief in showing restraint and control when faced with temptation and provocation. It promotes self-control, humility, and prudence. EX: Helps people to avoid egocentric and heated emotional responses in favor of patience and restraint
Compassion
A shared value that drives people to help others who are suffering. EX: Associated with behaviors related to sympathy, kindness, tenderness, warmth, and love
Mindlessness
A state of reduced attention. It is expressed in behavior that is rigid or thoughtless.
Meaningfulness
Belonging to and serving something that you believe is bigger than the self.
Organizational Climate
Employees' perceptions of formal and informal organizational policies, practices, procedures, and routines. EX: Represents employees' beliefs about what they "see" going on at work and beliefs about "what" is happening to them
Hope Development
Generate a work-related goal that is important to you, attainable yet challenging; create multiple plans for achieving this goal. Share these with others—coworkers or classmates—to get their feedback and recommendations
Attentional Hyperactivity
Happens when our minds are racing or wandering, resulting in compulsive daydreaming or fantasizing. EX: Fantasizing about your lunch or evening plans during class prohibits you from paying attention in class.
E - Efficacy
Having confidence to take on and put in the necessary effort to succeed at challenging tasks
Positive Psychological Capital (PsyCap)
High levels of hope, efficacy, resilience, and optimism (HERO).
Optimism Development
Hope development bolsters your optimism, but it also is helpful to identify obstacles and negative expectations.
O - Optimists
People who view successes as due to their "personal, permanent, and pervasive causes, and negative events to external, temporary, and situation-specific ones.
H - Hope
Persevering toward goals and when necessary redirecting paths to goals in order to succeed
Restorative Justice
Reflects a shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders. EX: Giving all parties a chance to express their thoughts and feelings.
Intention
Represents an end point or desired goal you want to achieve.
Flourishing
Represents the extent to which our lives contain positive emotions, engagement, relationships, meaning, and achievement (PERMA).
Virtuousness
Represents what individuals and organizations aspire to be when they are at their very best. EX: Help individuals, groups, and organizations to elevate, enrich, and flourish.
Resilience Development
Specify how these can be used to help you achieve your goal; identify potential obstacles and determine how to avoid or reduce their impact
Social Companionship
Spending time with others in leisure and recreational activities.
Positive Deviance
Successful performance that dramatically exceeds the norm in a positive direction.
Social Support
The amount of perceived helpfulness derived from social relationships.
Positivity Effect
The attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting
Mindfulness
The awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmentally to the unfolding of experience moment by moment.
Buffering Effect
The buffering or reduction of the impact of negative events and stressors.
Flow
The state of being completely involved in an activity for its own sake.
Positive OB (POB)
The study and application of positively oriented human resource strengths and psychological capacities that can be measured, developed, and effectively managed for performance improvement in today's workplace.
Efficacy Development
Create plans for achieving the subgoals and share them with others to get feedback and recommendations.
Amplifying Effect
Creation of positive outcomes because of their association with positive emotions and social capital. EX: When we observe kindness, compassion, and gratitude.
Forgiveness
The capacity to foster collective abandonment of justified resentment, bitterness, and blame, and, instead, it is the adoption of positive, forward-looking approaches in response to harm or damage.