CH 7 - Positive Organizational Behavior - OB

Prosocial Behaviors

Positive acts performed without expecting anything in return

Instrumental Support

Providing financial aid, material resources, or needed services

Informational Support

Providing help in defining, understanding, and coping with problems.

Esteem Support

Providing information that a person is accepted and respected despite any problems or inadequacies.

Organizational Practices

Refer to a host of procedures, policies, practices, routines, and rules that organizations use to get things done. EX: Safety training not only reduces accidents, but demonstrates to employees that the organization cares about their well-being.

Well-being

The combined impact of five elements—positive emotions, engagement, relationships, meaning, and achievement (PERMA)

R- Resilience

When beset by problems and adversity sustaining and bouncing back and even beyond to attain success

Benefits of Mindfulness

1. Increased physical, mental, and interpersonal effectiveness 2. More effective communications 3. More balanced emotion 4. Personal effectiveness

Attentional Deficit

Reflects the inability to focus vividly on an object. EX: Can occur in a classroom when students feel bored, listless or uninterested in what's being discussed.

Conscious Capitalism

A philosophy of management that proposes that organizations exist for purposes beyond making a profit. Key Principles: 1. Higher purpose 2. Stakeholder interdependence 3. Conscious leadership 4. Conscious Culture

Temperance

A shared belief in showing restraint and control when faced with temptation and provocation. It promotes self-control, humility, and prudence. EX: Helps people to avoid egocentric and heated emotional responses in favor of patience and restraint

Compassion

A shared value that drives people to help others who are suffering. EX: Associated with behaviors related to sympathy, kindness, tenderness, warmth, and love

Mindlessness

A state of reduced attention. It is expressed in behavior that is rigid or thoughtless.

Meaningfulness

Belonging to and serving something that you believe is bigger than the self.

Organizational Climate

Employees' perceptions of formal and informal organizational policies, practices, procedures, and routines. EX: Represents employees' beliefs about what they "see" going on at work and beliefs about "what" is happening to them

Hope Development

Generate a work-related goal that is important to you, attainable yet challenging; create multiple plans for achieving this goal. Share these with others—coworkers or classmates—to get their feedback and recommendations

Attentional Hyperactivity

Happens when our minds are racing or wandering, resulting in compulsive daydreaming or fantasizing. EX: Fantasizing about your lunch or evening plans during class prohibits you from paying attention in class.

E - Efficacy

Having confidence to take on and put in the necessary effort to succeed at challenging tasks

Positive Psychological Capital (PsyCap)

High levels of hope, efficacy, resilience, and optimism (HERO).

Optimism Development

Hope development bolsters your optimism, but it also is helpful to identify obstacles and negative expectations.

O - Optimists

People who view successes as due to their "personal, permanent, and pervasive causes, and negative events to external, temporary, and situation-specific ones.

H - Hope

Persevering toward goals and when necessary redirecting paths to goals in order to succeed

Restorative Justice

Reflects a shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders. EX: Giving all parties a chance to express their thoughts and feelings.

Intention

Represents an end point or desired goal you want to achieve.

Flourishing

Represents the extent to which our lives contain positive emotions, engagement, relationships, meaning, and achievement (PERMA).

Virtuousness

Represents what individuals and organizations aspire to be when they are at their very best. EX: Help individuals, groups, and organizations to elevate, enrich, and flourish.

Resilience Development

Specify how these can be used to help you achieve your goal; identify potential obstacles and determine how to avoid or reduce their impact

Social Companionship

Spending time with others in leisure and recreational activities.

Positive Deviance

Successful performance that dramatically exceeds the norm in a positive direction.

Social Support

The amount of perceived helpfulness derived from social relationships.

Positivity Effect

The attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting

Mindfulness

The awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmentally to the unfolding of experience moment by moment.

Buffering Effect

The buffering or reduction of the impact of negative events and stressors.

Flow

The state of being completely involved in an activity for its own sake.

Positive OB (POB)

The study and application of positively oriented human resource strengths and psychological capacities that can be measured, developed, and effectively managed for performance improvement in today's workplace.

Efficacy Development

Create plans for achieving the subgoals and share them with others to get feedback and recommendations.

Amplifying Effect

Creation of positive outcomes because of their association with positive emotions and social capital. EX: When we observe kindness, compassion, and gratitude.

Forgiveness

The capacity to foster collective abandonment of justified resentment, bitterness, and blame, and, instead, it is the adoption of positive, forward-looking approaches in response to harm or damage.