Ch 8 Bcor 370

The motivation and determination needed to achieve a goal is known as:

Goal commitment

A plan that guides the day-to-day production or delivery of an organization's goods and services, and which enacts a functional strategy is known as a(n):

Operational plan

A visual representation of an organization's strategies and goals, which allows managers to track progress toward metrics and goals immediately, is called a:

Performance dashboard

Which of the following is NOT one of the characteristics of S.M.A.R.T. goals?

Realistic

President John F. Kennedy's announcement in 1961 of U.S. intentions to achieve the first human moon landing by the end of the decade is an example of which if the following?

Stretch goal

Key performance indicators (KPIs) are measurements that managers identify as vital to the company's performance with regard to financials, internal processes, customers, and learning/growth.

True

At the beginning of the year, A.J. met with his manager and agreed to specific goals that were then used to measure his performance during the year. A.J.'s manager is using a technique known as:

management by objectives (MBO)

Through progress reports and other types of feedback, managers can:

All of the above

People tend to be more motivated by __________ goals.

Challenging