Ch. 9

Which of the following provides anonymous feedback from an employee's peers, subordinates, and supervisors?

360-degree evaluation

What are the three phases of human resources management?

Acquiring, maintaining, and developing

Which federal legislation prohibits discrimination against qualified individuals with disabilities in all employment practices?

Americans with Disabilities Act (1990)

Human resources planners must regularly assess the organization's strategic plans and the organization's human resources inventory to:

Assure that enough trained workers are available to achieve organizational goals.

The gradual reduction of the size of a workforce by not replacing personnel lost due to resignation is known as:

Attrition.

All of the following are types of compensations, except:

Comparable worth.

Which of the following federal legislation established a minimum wage and an overtime pay rate for employees working more than 40 hours per week?

Fair Labor Standards Act (1938)

What is the compensation plan whereby an employee receives a predetermined amount of benefit dollars to spend on a package of benefits he or she has selected to meet individual needs?

Flexible benefit plan

Performance appraisals are used for all of the following purposes, except:

For the final selection process of new employees

As a firm grows in size how does the responsibilities of HRM change?

HRM activities become more specialized.

Many organizations have a policy of giving first consideration of new, open positions to _____ applicants.

Internal

Which of the following is a negative aspect of hiring from within for a company?

It leaves another job vacancy to fill

A study of what employees do in a particular job is called a:

Job analysis.

A description of the qualifications necessary for a specific job, in terms of education, experience, and personal and physical characteristics.

Job specification

It is now being recommended for companies to include personality characteristics a candidate well-suited to the job is likely to possess in this list:

Job specification.

Which phase of human resources management is responsible for encouraging employees to remain with the firm?

Maintaining

A performance appraisal based on number of cars sold or percentage of defects on an assembly line is an example of a(n) _____ since it is quantifiable.

Objective method

Which federal legislation regulates the degree to which employees can be exposed to hazardous substances and specifies the safety equipment that the employer must provide?

Occupational Safety and Health Act (1970)

Which of the following involves the trainee learning by doing while under the supervision of an experienced employee?

On-the-job methods

A list of key personnel and their possible replacements within a firm is known as a(n):

Replacement chart.

_____ is the process of collecting information about applicants and using that information to make hiring decisions.

Selection

Which federal legislation prohibits discrimination in employment practices based on sex, race, color, religion, or national origin?

Title VII of the Civil Rights Act (1964)

Why are many companies hiring employees representing a diverse background?

To better serve their diverse customers.

Some benefits are required by law; which of the following benefits is required by law for an employer to provide for his/her employee?

Unemployment insurance

List in the order they should be completed the three separate management decisions that HRM managers have to make when designing an effective compensation system?

Wage level, wage structure, and individual wages

What is the main difference between employee training and management development?

Who is being taught and the purpose of the teachings

The participation of different ages, genders, races, ethnicities, nationalities, and abilities in the workplace is referred to as:

Workplace diversity.