Ch6

Match the the following characteristics of high quality information with their definition. ____Accuracy ____Timeliness ____Consistency ____Completeness ____Uniqueness

1. All values are correct 2. No values are missing 3. Summary and detailed information are in agreement 4. Each thing is represented only once 5. Information is current with respect to business requirements

Which of the following is a characteristic of information? -Type (Transactional & Analytical) -Timeliness -Quality -All of the above

All of the above

Which of the following is an example of transactional information? -Withdrawing cash from an ATM -Making an airline reservation -Purchasing stock -All of the above

All of the above

Which of the following represents a level of information within an organization? -Individual -All of the above -Department -Enterprise

All of the above

What encompasses all organizational information and its primary purpose is to support the performing of managerial analysis tasks? -Quality -Transactional information -Timeliness -Analytical information

Analytical information

Which of the following implies that aggregate or summary information is in agreement with detailed information? -Uniqueness -Accuracy -Consistency -Timeliness -Completeness

Consistency

Which of the following represents the different information granularities? -Detail, summary, aggregate -Document, presentation, spreadsheet, database -Individual, department, enterprise -None of the above

Detail, summary, aggregate

Which of the following represents the different information formats? -Individual, department, enterprise -Detail, summary, aggregate -Document, presentation, spreadsheet, database -None of the above

Document, presentation, spreadsheet, database

Purchasing stocks is an example of analytical information. -True -False

False

The uniqueness characteristic of high-quality information ensures that all the values are correct. -True -False

False

Timely information must be up-to-the-second to be accurate. -True -False

False

Transactional information encompasses all organizational information and its primary purpose is to support the performing of managerial analysis tasks. -True -False

False

Which of the following represents the different information levels? -Detail, summary, aggregate -Document, presentation, spreadsheet, database -Individual, department, enterprise -None of the above

Individual, department, enterprise

What is one of the biggest pitfalls associated with real-time information? -It continually changes. -It is only available in aggregate levels of granularity. -It is only available to high-level executives due to the expense. -It rarely changes

It continually changes.

What are the different types of information? -Levels, forms, granularities -Levels, formats, granularities -Levels, forms, data -Data, formats, granularities

Levels, formats, granularities

What is a real-time system? -Encompasses all organization information, and its primary purpose is to support the performing of managerial analysis tasks -Provides immediate, up-to-date information -Encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational tasks -Provides real-time information in response to query requests

Provides real-time information in response to query requests

Which of the following is an example of transactional information? -Trend projection -Sales projection -Purchasing stock -All of the above

Purchasing stock

All of the following are characteristics of information, except: -Timeliness -Analytical -Quantity -Transactional

Quantity

Which of the following is not one of the five characteristics common to high quality information? -Quantity -Accuracy -Completeness -Consistency

Quantity

What is immediate, up-to-date information? -Real-time information -Real-time systems -Information granularity -All of the above

Real-time information

What provides real-time information in response to query requests? -Real-time information -Real-time systems -Information level -All of the above

Real-time systems

___________ achieved great success by managing information. -Office Max -AT&T -Staples -Samsung Electronics

Samsung Electronics

Which of the following implies that information is current with respect to the business requirements? -Timeliness -Consistency -Accuracy -Uniqueness

Timeliness

What encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational tasks? -Analytical information -Transactional information -Quality -Timeliness

Transactional

Organizational information comes in different levels, formats, and granularities. -True -False

True

Organizations use analytical information to make ad hoc decisions. -True -False

True

Organizations use transactional information to make repetitive decisions. -True -False

True

Reports for each sales person, product, and part are examples of detail or fine information granularities. -True -False

True

The completeness characteristic of high-quality information ensures that there are no missing data values. -True -False

True

Transactional information is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry. -True -False

True

What is it called when each transaction, entity, and event is represented only once in the information? -Uniqueness -Consistency -Timeliness -Accuracy

Uniqueness