Chapter 1-5 Part 2 Questions 117-166

A(n) ________ uses computer networks and communications technology to bring people together to work on projects. a. open system b. virtual enterprise c. official subculture d. enterprise system

b

Corporate Web sites are not useful as an indication of organizational culture. Select one: a. True b. False

b

Examining documents for key or guiding metaphors is done because behavior shapes language. Select one: a. True b. False

b

The most prominent quality of an analyst is that of a(n) ________. Select one: a. programmer b. consultant c. problem solver d. agent of change

c

A JAD session involves: a. note-taking by all the individuals within the session. b. having a systems analyst as a session leader. c. casual planning, since the interaction between users is when the activity occurs in a creative fashion. d. using a session leader that has excellent communication skills.

d

An example of an ________ question is "Explain how you make a purchasing decision." a. true/false b. closed-ended c. multiple choice d. open-ended

d

Processes on a data flow diagram: Select one: a. represent the work that a specific user performs. b. change the nature of the relationships on a entity-relationship diagram. c. represent the system boundaries. d. transform incoming data into outgoing information.

d

Which of these is an advantage of closed interview questions? Select one: a. provides richness of detail b. makes it more interesting for the interviewee c. makes phrasing easier for the interviewer d. keeps interviewer in control of the interview

d

Placement of a desk in the office can provide clues to the exercise of __________ by the decision maker

power

Which is not a key question on which the systems analyst must make a decision? Select one: a. Which people should the systems analyst seek information from via questionnaires? b. Which should the systems analyst pay attention to, among many reports, forms, output documents, and memos? c. Which should the systems analyst ignore? d. Which people should the systems analyst interview? e. Which people should the systems analyst observe in the process of carrying out their mission?

a

Which sampling technique is usually the most important to the systems analyst? Select one: a. stratified sampling b. systematic sampling c. random sampling d. cluster sampling

a

________ change or transform inputs into outputs. Select one: a. Processes b. Subsystems c. Systems d. Objectives

a

________ includes all the activities required to select a systems analysis team, assign members of the team to appropriate projects, estimate time required to complete each task, and schedule the project so that tasks are completed in a timely fashion. a. Planning b. Designing c. Scheduling d. Estimating

a

The context level data flow diagram depicts: a. the system entities and how they are related. b. detailed processes that transform the incoming data to information. c. computer programs and their files. d. the boundaries of a system.

d

The problem that occurs when respondents rate everything as average is called: Select one: a. bipolarity. b. halo effect. c. leniency. d. central tendency.

d

Which of the following do not describe how analysts use CASE tools? a. integrate the work that they do on the system from the beginning to the end of the life cycle b. increase productivity c. communicate more effectively with users d. decrease maintenance costs

d

A funnel-shaped question sequence is useful when the interviewee feels emotionally about the topic and needs freedom to express those emotions. Select one: a. True b. False

a

A systems proposal is prepared after the analysis of system needs. Select one: a. True b. False

a

A use case diagram contains two symbols, the use case and the actor. a. True b. False

a

A use case model describes what a system does without describing how the system does it. Select one: a. True b. False

a

All systems are composed of interrelated ________. a. subsystems b. design systems c. enterprise systems d. database systems

a

An anecdotal list uses five shorthand symbols to evaluate the elements of STROBE. a. True b. False

a

As a systems analyst works to understand users, their organization, and its information requirements, it becomes important to examine different types of hard data that offer information unavailable through any other method of data gathering. a. True b. False

a

CASE tools have the potential of increasing systems analysts' productivity. Select one: a. True b. False

a

Nominal scales are used to classify things. Select one: a. True b. False

a

Object-oriented programming differs from traditional procedural programming in that it examines objects that are part of a system. Select one: a. True b. False

a

One drawback of closed questions is the possibility that they may bore the interviewee. Select one: a. True b. False

a

Stratification is the process of identifying subpopulations (or strata) and then selecting objects or people for sampling within these subpopulations. Select one: a. True b. False

a

Stratification is the process of identifying subpopulations, or strata, and then selecting objects or people for sampling in these subpopulations. Select one: a. True b. False

a

Typically, most information flows ________. Select one: a. downward and horizontally b. Neither downward and horizontally nor upward and vertically. c. Both downward and horizontally and upward and vertically. d. upward and vertically

a

Middle managers are highly dependent on information from external sources that supply news of market trends and the strategies of competing corporations. a. True b. False

b

Software that is distributed free along with the program source code is called ________. Select one: a. closed source software b. open source software c. out source software d. Microsoft Windows

b

System outputs are used as ________ to compare performance with goals. Select one: a. None of these. b. feedback c. inputs d. data

b

The degree in which the question measures what the analyst intends to measure is called: a. factoring. b. validity. c. internal consistency. d. external consistency.

b

The elements that make up an organizational system are called ________. Select one: a. events b. entities c. factors d. relationships

b

There are two dimensions used to analyze a Web site: technical and aesthetic. Select one: a. True b. False

b

When deciding whom to interview, it is unnecessary to include all organizational levels which will be affected by the system. Select one: a. True b. False

b

When using the analyst's playscript, activities are recorded using nouns that describe the outcome. Select one: a. True b. False

b

Which of the following is a human need taken into account when considering the human-computer interaction? a. the kind of monitoring that will take place for compliance b. the pleasing, aesthetic and enjoyable aspects of using the system c. the amount of training that will be required d. the hardware that the system will run on

b

Which of these is most closely associated with system control? Select one: a. environment b. feedback c. boundary d. interface

b

Which of these steps in interview preparation is most helpful in allowing the interviewer to build a vocabulary common to the interviewee? Select one: a. deciding whom to interview b. reading background material c. establishing interview objectives d. preparing the interviewee e. deciding on question types and structure

b

A CASE ________ is a large collection of records, elements, diagrams, screens, reports, and other information stored about a particular project. a. database b. booklet c. repository d. flow chart

c

A good rule of thumb is to interview: a. at least one person on every level of the organization and at least two from each functional area directly involved in the system. b. at least one person on every level of the organization and at least three from each functional area directly involved in the system. c. at least three people on every level of the organization and at least one from each functional area directly involved in the system. d. at least one person on every level of the organization and at least one from each functional area directly involved in the system.

c

As a(n) ________, an analyst draws on professional expertise concerning computer hardware and software and their uses in the business. Select one: a. programmer b. agent of change c. supporting expert d. consultant

c

Closed questions should be used when the analyst: a. needs to explore a new situation. b. has only a small group of people to obtain information from. c. is able to list all possible responses. d. needs to learn an opinion.

c

JAD sessions may be used when: Select one: a. the questions are very closed and the analysts are not concerned about idea generation. b. the users are pressed for time and cannot get away for the block of time required for many interviews. c. user groups are restless and want something new. d. organizational culture is very individualistic and the employees need to learn how to relate to one another.

c

The duties and responsibilities of the systems analyst are to identify the ________, the attributes, and even the associated attributes that need to be gathered in the sample. Select one: a. constants b. leaders c. variables d. sample size

c

The interview is also a valuable time to explore key ________ concerns, including ergonomic aspects and system usability. Select one: a. reliability b. color design c. human computer interaction (HCI) d. readability

c

Which is not a guideline in determining whether use of questionnaires is appropriate? a. You desire to do problem sensing to identify problems with the current system. b. The people you need to question are widely dispersed. c. There are only a few people involved in the systems project. d. You are doing an exploratory study to gauge overall opinion.

c

Which is not an approach for complex random samples? Select one: a. cluster sampling b. stratified sampling c. random sampling d. systematic sampling

c