Chapter 1 (Does not include all terms)

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At the present time, there is no research to support the hypothesis that a connection exists between social interaction and physical health or longevity.

False

Communication as defined in the text is always intentional rather than unintentional.

False

Fields like engineering, accounting and computer science have little need for interpersonal communication on a daily basis."

False

Fields like engineering, accounting and computer science have little need for interpersonal communication on a daily basis."

False

Hyperpersonal communication means that we typically withhold information from others online.

False

In the last 20 years for Americans, the average number of friendships has increased.

False

Research suggests that communication competence is an inborn rather than a learned characteristic.

False

Selfmonitoring is the ability to construct a variety of different frameworks for viewing an issue.

False

According to the transactional model of communication, at any given point in time a person is sending a message and receiving a message.

True

Communication competence is defined as using communication that is both effective and appropriate.

True

Communication events are continuous transactions; that's why it's so difficult to punctuate a conflict.

True

Communication plays a role in satisfying the five human needs that Abraham Maslow calls basic to living a safe and fulfilled life.

True

Even positive qualities such as self-monitoring and cognitive complexity can be ineffective when carried to excess.

True

Feedback is defined as the verbal and/or nonverbal response to messages received from the speaker.

True

In scientific jargon, any interference with communication is termed noise.

True

In some interpersonal contexts the relational dimension of the message may be more important than the content of the message.

True

It is a misconception to assume that more communication will always make tense interpersonal situations better.

True

Most people can learn to communicate more effectively.

True

One of the features that distinguishes qualitatively interpersonal communication from less personal exchanges is interdependence."

True

Online communicators can create idealized and unrealistic views of others.

True

Qualitatively, interpersonal communication is relatively infrequent, even in many close relationships.

True

The National Assoc. of College and Employers has identified verbal communication skills as the quality employers seek most in job candidates.

True

The ability to ask yourself mentally how you're doing and to change your behavior if necessary is termed selfmonitoring.

True

There is evidence that indicates communication is so important that it's necessary for physical health.

True

You are having trouble hearing your professor because people next to you are talking. This is an example of physical noise.

True

You give a friend "the silent treatment." This is an example of communication.

True


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