chapter 10 accounting practice

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profit

The Barnes​ & Noble bookstore in​ Asheville, North​ Carolina, is owned by its​ parent, Barnes​ & Noble, Inc.

revenue

The Dairy Group Account team of the Dean Foods Company is responsible for sales and servicing for the​ SUPERVALU, Target and Costco accounts.

investment

The Fairmont​ Chicago, The Fairmont Royal York in​ Toronto, and The Fairmont Orchid in Hawaii are all hotels owned by their parent​ corporation, Fairmont Hotels​ & Resorts.

investment

The Goodyear Tire​ & Rubber Company is one of the oldest tire companies in the world. Its geographic regions include North​ America, Europe,​ Africa, South​ America, Asia, and Australia.

cost

The Human Resources Department at American Greetings is responsible for hiring and training new associates.

profit

The JCPenney store in the Oakpark Shopping Center in Kansas City is owned by The JCPenney​ Company, Inc.

revenue

The reservation office for CharterNow​ Airlines, Inc., is responsible for both Website sales and counter sales.

investment

The 3M Company manufactures and distributes products under the​ Post-it, Scotch,​ Nexcare, and Thinsulate brand names.

cost

In addition to other accounting​ duties, the Financial Reporting and Control​ & Analysis Department at Progressive Insurance is responsible for performing a monthly analysis of general ledger accounts and fluctuations as a control mechanism.

revenue center

Manager of Holiday Inn's central reservation office

investment center

Manager of the Holiday Inn Express corporate division

investment center

Manager of the Holiday Inn corporate division

cost center

Manager of the Housekeeping Department at a Holiday Inn

cost center

Manager of the complimentary breakfast buffet at a Holiday Inn Express

profit center

Managers of various corporate-owned Holiday Inn locations

number of customer complaints

customer

customer satisfaction survey ratings

customer perspective

percentage of orders filled each week

customer service internal business

gross margin growth

financial

return on investment

financial

cost

he Information System Department is responsible for​ designing, installing, and servicing the information systems throughout​ Kohl's Corporation.

profit

he J.M. Smucker Company Store and​ Café is located in​ Orrville, Ohio. The store sells a variety of company​ products, while the​ café offers items made with ingredients from the​ Smucker's brands.

downtime

internal business

number of new patents

internal business

percentage of products with online help manuals

internal business

product development time

internal business

employee satisfaction ratings

learning and growing

employee turnover rate

learning and growth

number of info systems upgrades completed

learning and growth


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