Chapter 10: applying critical work skills
Creative people
Always look for alternatives
Phishing is
An attempt to lure people into providing confidential information
Firewall
An integrated collection of security measures designed to prevent unauthorized electronic access to a networked computer via "backdoor" access
Multitasking
Attempting to do more than one task at a time
Email and the Internet
Can be time wasters
A virus
Can interfere with the operation of your computer, is a product of malice, can be spread by using an infected disk, ALL OF THESE CHOICES
Time wasters may include
Daydreaming
Stress
The feeling that results from prolonged, and expressed emotions
Speech
A formal presentation of information to an audience
Virus
A malicious software program designed to interfere with the operation of a computer
Creativity
A tendency to generate or recognize ideas, alternatives, or possibilities that may be useful in solving problems and communicating with others
The best way to reduce your anxiety about public speaking is to
Be prepared
Creativity can be developed by
Being curious, brainstorming alone, being optimistic, ALL OF THESE CHOICES
Balancing life and work can be achieved by
Determining what really matters to you
Decision making
Involves selecting one course of action from several alternatives
Anger
Is a normal, usually healthy, human emotion can be caused by internal and external events, can be channeled into positive behavior, ALL OF THESE CHOICES
When attempting to reduce stress, try
Not to expect perfection of yourself and others
Keeping an electronic calendar
Offers many times saving options
Stress can be caused by
Personal financial problems
Time management
Planning and using the workday in the most effective and efficient manner possible to complete assignments, projects, and goals
Before giving a speech in public
Practice in front of a mirror or with a friend, make small talk with members of the audience, go over every part of the speech in your mind, ALL OF THESE CHOICES
To manage your anger
Recognize anger within you
Backup
Refers to making copies of data so that these copies maybe used to restore the original files after a data loss
Anger management
The ability of a person to control his or her temperament, particularly in stressful situations
Brainwriting
The process of brainstorming alone