chapter 10 quiz busn 1003

The purchasing function, sometimes called _____, is an important part of any firm's production strategy.

procurement

Which of the following is NOT a current trend in production and operations management?

quality management control

Which of the following is a characteristic of the intermittent process?

short production runs

Which of the following businesses is most likely to consider proximity to raw materials when locating a new manufacturing plant?

a company that provides fresh baked goods for restaurants

Supply chain management:

is accurately described by none of the above

The physical arrangement of a production facility is called its:

layout

_____ uses a computer to design and test new products and modify existing ones.

Computer-aided design

_____ is the combining of natural resources, human resources, and capital to produce goods and services.

Production

_____ is the process that converts inputs into outputs that can be sold as goods and services.

Production

_____ is the technology involved in designing, constructing, and operating computer-controlled machines that can perform tasks independently.

Robotics

_____ is a scheduling tool that assigns three time estimates for each activity ( optimistic, most probable, and pessimistic). This technique allows managers to anticipate delays and potential problems and schedule accordingly.

The program and evaluation review techniqueLEARNING OUTCOME: 6

Which of the following companies would be LEAST likely to use the continuous process?

a bakery

Which of the following manufacturers would be most likely to use a product layout?

a motorcycle manufacturer

For which of the following businesses would scheduling be important?

all of the above

Which of the following factors will be important in the selection of a site for a production facility?

all of the above

Operations managers:

are accurately described by all of the aboveLEARNING OUTCOME: 1

One of the biggest shortcomings of Gantt charts is that they:

are static

PERT charts differ from critical path method (CPM) in one important way. PERT charts _____, and the CPM does not.

assign three time estimates for each activity

Levi Strauss was strongly praised when it announced it was leaving China in 1993 because of the country's poor human rights record. However, China is also an inexpensive place to manufacture clothing, and in spite of its announcement, Levi did not stop making clothing in China. What type of facility location factor was most likely instrumental in Levi deciding to continue operating its facility in China?

availability of production inputs

Total quality management focuses on

continuous improvement

Total quality management focuses on:

continuous improvement

The goal of cellular manufacturing is to:

create a team environment

The _____ is an important scheduling tool for large projects. It breaks the projects into a sequence of events and smaller tasks.

critical path method

Hans Guten makes furniture according to the specifications of the customer who ordered it. Each piece of furniture he makes is unique. He only makes one piece of furniture at a time. Guten is engaged in:

customization

A CAD/CAM system:

does all of the above

Manufacturing resource planning II (MRPII):

does all of the above

When an operations manager engages in _____, he or she has purchased raw material or component parts on the Internet.

e-procurement

A German company specializes in building laboratory rooms for handling dangerous viruses and bacteria. Each room is designed to have a completely separate life support system that allows the users to examine and identify the viruses and bacteria without contaminating any other area. What type of a layout would be used to construct such a room?

fixed-position

The goal of inventory management is to:

hold down costs and maintain accurate levels of inventory

A flexible manufacturing system (FMS) combines all of the following EXCEPT:

human resources

A(n) _____ is a manufacturing firm that produces goods in response to customized orders.

job shop

Which of the following is the BEST example of process manufacturing?

lamb's wool

There is a facility in California that takes off-the-shelf Ford Mustangs and hones them into high-performance vehicles. The assembly line at this facility is simply a line of cars on hand-pushed carts that are moved from station to station, but many of the operations that are typically performed in an assembly plant do take place here. Using this system the company has turned out over 8,000 vehicles, more than any other American specialty vehicle manufacturer. This is an example of:

mass customization

Which of the following is NOT a characteristic of an intermittent process?

standardized products

Hershey's hot cocoa mix combines dry milk, whey, corn syrup, processed cocoa, aspartame, and artificial flavorings and colors. This conversion process is an example of:

the assembly process

The _____ is a list of components and number of each needed for file cabinets that a manufacturing company will produce.

bill of materials

Which of the following is a current trend in production and operations management?

business process management (BPM)

Rego-Fix is a metalworking manufacturing company in Switzerland. The company primarily manufactures grinding machines in different size ranges. Rego-Fix has reduced setup time and change-over costs through the establishment of small, self-contained production units with teams who produce specific machines on small assembly lines. Rego-Fix uses:

cellular manufacturing

Good routing procedures:

increase productivity

Business process management (BPM):

involves breaking a complex product, service, or process into smaller pieces that can be created independently and then combined quickly to make a whole

Mazda once included a solar powered ventilation system on its cars. A solar panel on the roof powered a pair of fans near the trunk, which automatically turned on when the temperature in the car reached 90 degrees. Because customers were not willing to pay for this benefit and did not complain when it was no longer available, Mazda discontinued it. This is an example of:

lean manufacturing

A continuous production process has all of the following characteristics EXCEPT:

low volume

After product specifications are set, a company must decide whether to purchase or manufacture the parts that it needs. This is called a(n) _____ decision.

make-or-buy

Spalding produces large numbers of golf balls all at once. Spalding puts the golf balls in inventory and distributes them around the world. Spalding uses:

mass production

During production planning, the operations manager must make decisions about all of the following EXCEPT:

product design

The three main types of facility layouts are:

product, process, and fixed-position