Chapter Five Quiz
Which of the following perceptions regarding older workers is generally true?
Older workers often have a strong work ethic and a commitment to doing quality work.
Which of the following represents one of the benefits of workforce diversity that directly contributes to organizational performance?
Reduced costs associated with high turnover, absenteeism, and lawsuits
During which time period did the focus of workforce diversity shift to making employees more aware and sensitive to the needs and differences of others?
Late 1980s to late 1990s
_______ is the biological heritage people use to identify themselves, whereas ________ is social traits shared by a population.
Race; Ethnicity
By the year 250, what percentage of Americans will be immigrants?
20%
By the year 250, whites in the United States will comprise approximately what percentage of the overall population?
47%
A preconceived belief, opinion, or judgment toward a person or group of people is known as ________.
prejudice
Workplace diversity can best be described as ________
the ways in which people in an organization are different from and similar to one another
Which of the following groups is NOT protected from workplace discrimination by U.S. federal law?
Lesbian, gay, bisexual, and transgender persons
Which of the following racial/ethnic groups in the United States is expected to experience the highest growth rate through 250?
Hispanic
Adjusting the height of a workstation to make it accessible to an employee in a wheelchair is an example of ________ in accordance with the Americans with Disabilities Act.
A reasonable accommodation
Which U.S. law prohibits discrimination on the basis of age and restricts mandatory retirement at specific ages
ADEA
Which U.S. law prohibits discrimination on the basis of religion?
Civil rights act of 1964
Differences among employees in an organization in terms of their values, personality, and work preferences are known as ________.
Deep-level Diversity
Which of the following is designed to make employees aware of the assumptions and biases that they may have?
Diversity awareness training
All of the following were racial choices included on the 2010 Census EXCEPT ________.
Hispanic
If you identify yourself on the basis of your biological heritage (including physical characteristics such as skin color, eye and hair color, and bone structure), you are doing so on the basis of ________.
Race
If you look around, you will likely see people with different skin colors, eye colors, and hair colors, as well as older people and younger people. What term best describes these differences?
Surface-level diversity
Which of the following statements regarding the differences between the management styles of men and women is true?
Women are more likely than men to create more committed, collaborative, and effective teams.
Bob believes that women should be the primary caregivers for children. It irritates him to see men changing diapers. This is an example of ________.
a bias
New Professionals is a group of employees at a telecommunications company that was organized to help each other quickly navigate and succeed in a new career experience. This is an example of ________.
an employee resource group
Which of the following is the proposed legislation that would protect LGBT (lesbian, gay, bisexual, and transgender) employees from discrimination in the workplace?
employment non-discrimination act
Overt threats or bullying directed at members of specific groups of employees is a type of discrimination known as ________.
intimidation
When Linda joined the company fresh out of graduate school, a senior manager in the company "took her under her wing" and spent considerable time giving her advice and coaching her on ways to capitalize on her strengths and get ahead in the organization. This is an example of ________.
mentoring
Alyssa is convinced that all politicians are crooks and philanderers and care only about personal gain and getting re-elected. This is an example of ________.
stereotyping