Chapter 11 & 12 Loes MGT
What is meant by an authentic leader?
A leader who is passionate about company objectives, models corporate values in the workplace, and forms strong relationships with stakeholders
What is path-goal theory?
A model concerned with how a leader affects employees' perceptions of their personal and work goals and the paths to goal attainment
Which of the following refers to power that is derived by virtue of a person's association with someone else who has some source of power?
Affiliative power
What is meant by behavior modification?
An application of reinforcement theory, which involves change in behavior and encouraging appropriate actions by relating the consequences of behavior to the behavior itself
Which of the following refers to an organizationally based source of power derived from a leader's control over punishments or the capacity to deny rewards?
Coercive power
What term describes the suggestion that successful leadership requires matching leaders with primarily stable leadership styles to the demands of the situation?
Contingency theory
What name is given to the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically? Selected:
Emotional intelligence
What name is given to the most effective managers, who engage in both dimensions of leadership behaviors by getting employees involved in the operation of their departments or divisions in a positive and constructive manner, setting general goals, providing fairly loose supervision, and recognizing employees' contributions?
Employee-centered leaders
What term describes the process of providing employees with the ability to contribute input and take on responsibilities for organizational decisions?
Empowerment
What term describes power or influence derived from a person's special knowledge or expertise in a particular area?
Expert power
If a leader wants a high degree of commitment from his or her subordinates, which sources of power are most likely to lead to that?
Expert, referent, and charismatic
What name is given to a description of how leaders develop "unique" working relationships with each of their employees, based on the nature of their social exchanges?
Leader-Member Exchange (LMX) Theory
Your company's work teams have won national awards for making the finest widgets ever seen. Your loyal and productive workers have never been more proud of their work. What important characteristic of motivation is probably at an all-time high at your company?
Morale
Which of the following characteristics relates to reward power?
Organizational power that stems from a person's ability to bestow rewards
What name is given to a person's ability to satisfy or deny satisfaction of another's need, based on an interpersonal relationship between individuals or on his or her personal characteristics?
Personal power
Which of the following refers to a set of theories that try to determine "how" and "why" employees are motivated to perform?
Process theories
What term describes the act of weakening or eliminating an undesired behavior by providing negative consequences?
Punishment
Which of the following characteristics relates to positive reinforcement?
The act of strengthening a desired behavior by rewarding it or providing other positive outcomes
What is meant by legitimate power?
The influence that comes from a person's formal position in an organization and the authority that accompanies that position
It is interesting that in certain industries, such as the hotel industry, service personnel
actually dislike increased empowerment.
When Martin Luther King, Jr., and Malcolm X made their followers feel strong enough to resist racism and segregation, they were using
charismatic power
Motivational theories that assume that workers are motivated by the desire to satisfy needs, and then seek to identify what those needs are, are called
content theories.
There is increasing evidence that transformational leaders
exist at all levels in organizational hierarchies and in a broad range of organizations.
In expectancy theory, if a person believes that extra effort will lead to high performance, such as a bonus or commission, we are talking about the person's
expectancy
Professors, computer geniuses, mechanics, airline pilots, and ship captains supposedly have a lot of
expert power
Giving employees tickets to "cash in" for a paid day off when they get their projects done well ahead of the deadline is an example of the creative use of
informal rewards.
You are a computer whiz, and you have installed some software that monitors all incoming and outgoing company emails. You have no formal understanding of leadership theory, but you clearly understand
information power.
Which of the following characteristics relates to a servant leader?
leader who leads by example and forms strong relationships with employees
To achieve organizational objectives, employees must have the ability, tools, and _____ to perform their jobs.
motivation
The motivational theories that try to determine "how" and "why" employees are motivated to perform are called
process theories.
A personal source of power that a leader possesses when he or she is admired by employees who identify with the leader is called
referent power