chapter 11 pt 2 quiz

Which of the following statements is true of organizational culture?

It is better for founder CEOs to create a relevant culture, structure, and strategy in the early stages.

_____ describes the collectively shared values and norms of an organization's members

Organizational culture

W. L. Gore has four product divisions: electronic products, industrial products, medical products, and fabrics division. It also has manufacturing facilities in the U.S., China, Germany, Japan, and Scotland, and business activities in 30 countries across the globe. Based on this information, which of the following statements is most accurate?

W. L. Gore is using a multidivisional structure.

Broadview Company integrated certain important functions of Widget.com with Widget, while keeping other functions independent. To support this integration, the president of Widget shifted compensation incentives for both senior teams to accomplish joint goals rather than to focus solely on each business unit's performance. This scenario best exemplifies a(n)

ambidextrous organization.

Which of the following statements about an organization's culture is not true?

A strong monitoring and supervision mechanism is needed to enforce the culture.

Why should managers using the M-form organizational structure to support a related-diversification strategy ideally concentrate decision making at the top of the organization?

It allows a high level of integration.

Why does Zappos offer its new recruits $2,000 to quit at the end of the first week of their job?

It believes that individuals who choose to stay on will fit in with the Zappos culture.

Which of the following is a disadvantage of a functional strategy?

It cannot effectively address a higher level of diversification.

In which of the following ways does Zappos achieve organizational control

It enforces that each group member's compensation depends in part on the group's over all productivity.

Which of the following statements best describes groupthink?

It is a situation in which opinions coalesce around a leader without individuals critically challenging and evaluating that leader's opinions and assumptions.

Why is the optimal organizational structure a multidivisional structure?

Its focus is on driving down costs.

_____ define appropriate employee attitudes and behaviors.

Norms

Which of the following real-world scenarios best exemplifies the use of organizational culture to build competitive advantage?

Southwest Airlines pilots sometimes help load baggage, which results in quick turnaround time

Which of the following is true of the process of organizing for competitive advantage?

To maintain competitive advantage, companies need to restructure as they grow and the competitive environment changes.

Coda Inc. is an apparel manufacturer. The management at Coda prefers moderate control over the operations of the different departments such as R&D, design, marketing, and sales. It allocates a budget to each function at the beginning of each quarter. This is an example of implementing control through

input controls.

An organization that is organized according to strategic business units (SBUs) and also along organizational structures is most likely using a _____ structure.

matrix

Organizational culture can help a firm gain and sustain competitive advantage only if the culture makes a positive contribution to the firm's economic value creation and

obeys the VRIO principles.

Zappos' 10 core values that define what it means for employees to be working at Zappos also define the _____ of Zappos.

organizational culture

A company that is using extrinsic motivation as an output control mechanism will most likely

threaten to lay off employees if they do not achieve targets

Zappos established its unique organizational culture

through explicitly stated values that are connected to its reward system.