chapter 11 structuring an organization

Fayol's equity principles states that a manger should treat employees and peers a) with respect and justice b) as individual workers c) with power and authority d) as a coordinated team

a

Which of the following have the authority to issue orders and enforce discipline to line workers? a) line managers b) legal department managers c) accounting managers d) human resource managers

a

Groups of employees from different department who work together on a long-term basis are called

cross-functional teams

A company departmentalizes when it divides its organizational __ into seperate units

functions

If an organization temporarily borrows its specialist from different functional areas to accomplish a common project, it is implementing what type of organization

matrix organization

___, or structuring beings with determing what work needs to be done and then dividing up the tasks

organizing

In line-and-staff structures, ___ managers provide advice and support to ___ department on specialized matter such as finance, engineerings, human resouces, and the law

staff, line

According to Fayol's order principles, __ and __ should be placed and maintained in the proper location a) funds; people b) hr ; monetary capital c) supplies; funds d) materials; people

d

Which of the following might be a reason to perform departmentalization a) stakeholders' decisions b) government regulation c) international trade agreement d) a small business expanding

d.

Fayols principles of esprit de corps states that a company should create

pride and loyalty among workers

Which of the following exemplify line personnel in the line and staff organization a) production workers b) packaging personnel c) human resource managers d) legal advisers

a and b.

The line organization has direct lines of __ that extend from the top manager to employees at the lowest level of organization a) authority b) responsbility c) collaboration d) communication

a, b and d.

line managers are those who have the authority to a) enforce discipline b) issue orders c) provide advice about affirmative action d) adjust to changing condtions

a, b and d.

Principles proposed by Weber and Fayol that are still useful in today's organization include a) job descriptions b) fluid and flexible procedures and regulations c) staffing and promotion based on qualifications d) written rules, decision guidelines, and records

a, b, and d

Which of the following are characteristics of a matrix organization: a) specialists from different parts of the organizaton work on specific projects b) specialisits from different parts of the organization remain part of the line-and-staff structure c) specialist from the organization are removed from the line-and-staff structure d) specialists from different parts of the organzation work together temporaily

a, b, and d.

Identify the four ways to structure an organization a) matrix-style organizations b) line-and-staff organizations c) line organizations d) cross-functional self-managed teams e) visual corporations

a, b, c, and d.

Once the department manager determines the work that needs to be done, the next step is dividing the taks among department employees. This step is known as a) job specialization b) division of labor c) structuring d) departmentalization

b

Max Weber's principles of organization resembed Fayol's. In addition, Weber emphasized which of the following principles a) subordination of individual interest to the general interest b) written rules, decision guidelines, and detailed records c) consistent procedures, regulations, and policies d) job description

b, c and d.

Adjusting to changing markets is a normal function of a ___ economy

capitalist

Firms may use a combination of departmentalization techniques to create a __ form

hybrid

In line-and-staff structures, staff managers provide advice and support to __departments on specialized matters such as finance, engineerings, human resources, and the law

line

A company may choose to departmentalize by ___ so employees are able to focus on learning a few critical skills such as cutting leather to make coats.

process