chapter 13

Applying the job characteristics model, employee growth need strength influences _________.

A and C

Indicators of quality of work life include _________.

All of the above

Michael is responsible for attaching lug nuts one and three on the passenger side front wheel on an auto assembly line. Michael's position involves _________.

All of the above

___________ is an objective outcome that can be measured in quantitative terms.

All of the above

If you were assigned to conduct a functional job analysis you would attempt to describe the job in question in terms of _________.

Both A and B

Perceptions of job content can be influenced by _________.

Both A and B

Increasing job depth as a means to promote work motivation is based on the work of _________.

Herzberg

Which of the following is intended to increase job variety?

Job enlargement

Your supervisor has redefined your position, assigning you additional tasks. All of these new tasks are at the same responsibility level as the ones you already had. Which of the following terms apply to what has happened to your position?

Job enlargement

Which of the following increase job depth?

Job enrichment

__________ increases job depth.

Job enrichment

To help ease traffic in the community, Widigitech has modified their shift start time so that workers commute at non peak times. This is an example of _________.

None of the above

A position analysis questioner _________.

a method of job analysis that takes into account human characteristics as well as task factors

Job enlargement typically leads to _________

decreased employee boredom

Disadvantages of job enlargement include all of the following except _________.

decreased job range

Billing department employees at RobCo, while expected to work eight hours a day, are permitted to report to work anytime between five and nine in the morning and depart anytime after two in the afternoon. The billing department is allowing _________.

flextime

While a college professor and instructor complete many of the same tasks, it is likely that the professor will be given greater discretion in regard to completing these tasks. The professor position has _________.

greater job depth

Rob is on a small team of workers that is jointly responsible for the assembling and installing the complete interior for a particular model of car. Rob would most likely perceive a _________.

high degree of task identity

As management span of control ______, group cohesiveness typically _________.

increases, decreases

Job enlargement involves ___________ job range and ___________ job depth.

increasing, not increasing

A functional job analysis describes jobs in terms of ________.

job activities and performance

James has been tasked with deciding individual job tasks and authority within a new start up firm. James' task can generically be termed as _________.

job design

Increasing employee autonomy is typically associated with _________.

job enrichment

Jane has been tasked with reconsidering what employees are expected to do on the job. Jane's task can be best termed as _________.

job redesign

Wigitech routinely moves its assembly workers between assignments daily. This movement is commonly termed _________.

job rotation

Rob and Vanya have arranged with their employer to jointly cover the responsibility of what had been a single position, splitting the pay between them. This is an example of _________.

job sharing

In her job, Jane is expected to complete a relatively limited number of tasks but has a high degree of discretion on how these tasks are completed. Jane has ___________ job range and ___________ job depth.

low, high

Jean works on an assembly line and is required to follow a set procedure while repeatedly completing a specific task. Jean has ___________ job range and ___________ job depth.

low, low

Using the terms of the job characteristics model, psychological states are accociated with _________.

motivation, satisfaction and performance

High internal work motivation would be considered a(n) ___________ within the job characteristics model.

outcome

Sociotechnical theory grew out of _________.

studies undertaken in British coal mines

Jack is required to work 40 hours a week and must be available for consultation between noon and two. He is allowed to complete his work remote from the office. This is an example of _________.

telecommuting