Chapter 13 - The Power of Speech Delivery
During communication, about ______ percent hinges on such qualities of as inflection, intensity, or loudness.
38!
Speakers who use less than _______ percent eye contact are considered unfriendly, uninformed, inexperienced, and even dishonest by their listeners.
50!
During communication, about ______ percent hinges on facial expressions.
55!
We communicate as little as ______ percent of the emotional impact of a message by words we use.
7!
A rising and falling intonation pattern is typical of which type of person?
A North American!
Which psychologist is credited with the textbook definition of immediacy?
Albert Mehrabian!
The process of producing speech that sounds clearly and distinctly is known as what?
Articulation!
What is the range for words per minute that most speakers average?
Between 120 and 180 words per minute.
This type of microphone is used by makers of movies and TV shows such that it hangs over the heads of speakers and is usually remote controlled.
Boom microphone!
The inappropriate gesture in which one is standing with one hand on the hip or even worse, both hands resting on the hips is known as what?
Broken/Double broken wing.
Getting plenty of rest before your speech, reviewing the suggestions in Chapter 2, arriving early for your speaking engagement, and visualizing success are all points to consider before what?
Delivering your speech!
A ___________ is a consistent style of pronouncing words that is common to an ethnic group or a geographic region such as the South, New England, or the upper Midwest.
Dialect!
Intonation patter, vowel production, consonant production and speaking rate are the four elements of what?
Dialect!
What muscle in your upper abdomen helps to control sound volume by increasing air flow your lungs through your voice box?
Diaphragm!
The use of pauses is also known as what?
Effective timing!
Which theory suggests that people tend to "catch" emotions of others.
Emotional contagion theory!
______________ is the assumption that your own cultural approaches are superior to those of other cultures.
Ethnocentrism!
Early rehearsal, later rehearsal and final rehearsal are all points to consider with which style of delivering a speech?
Extemporaneous speaking!
What type of speaking is the approach that most communication teachers recommend for most situations?
Extemporaneous speaking!
Looking early, right at them, at everybody, everywhere and at individuals are all ways of using what effectively?
Eye contact!
Which type of nonverbal behavior is is described as being the most important one for public speaking situations for North Americans?
Eye contact!
True or false: You should never avoid slouched shoulders, shifting from foot to foot and dropping your head because they make you comfortable while delivering your speech.
False! Avoid slouched shoulders, shifting from foot to foot and dropping your head!
True or false: Listeners can grasp information much slower than you can speak it.
False! Listeners can grasp information much faster than you can speak it.
True or false: People from northern Europe are typically more expressive and animated in their conversation than are people from the Middle East and Mediterranean.
False! People from the Middle East and Mediterranean are typically more expressive and animated in their conversation than are people from northern America!
True or false: Vocal cues do not play an important part in creating the impression we have of a speaker.
False! Vocal cues play an important part in creating the impression we have of a speaker!
The inappropriate gesture whereby students clasp their hands and let them drop in front of them in the distracting "fig leaf clutch" is known as what?
Fig leaf!
The inappropriate gesture in which one clutches one arm as is grazed by a bullet is known as what?
Flesh wound!
Repeating, contradicting, substituting, complementing, emphasizing and regulating all serves as functions of what?
Gestures!
Staying natural, being definite, using gestures that are consistent with your message, varying your gestures, timing your gestures to coincide with your verbal message, not overdoing it and using dramatic gestures sparingly are all ways to do what effectively?
Gestures!
Name the six primary emotions that are typical of facial expressions.
Happiness, anger, surprise, sadness, disgust and fear!
Research suggests that a person who is trying to deceive someone may speak with a ___________ vocal pitch, at a ___________ rate, and with more pronunciation mistakes that normal.
Higher; slower!
The degree of physical or psychological closeness between people is known as what?
Immediacy!
______________ behaviors are those that literally or psychologically make your audience feel closer to you.
Immediacy!
Consider your audience, be brief, organize, rely on your personal experience and knowledge, speak honestly but with reserve and be cautious are all points to considered do the delivery of an ______________ presentation.
Impromptu!
When you deliver your speech "on the ball of your feet" or "speaking off the cuff", you are practicing ___________ speaking.
Impromptu!
Your voice has _______________ when you raise or lower he pitch as your pronounce words or sounds.
Inflection!
Who developed the Nonverbal-expectancy theory?
Judee Burgoon and her colleagues!
This type of microphone is a clip-on type of microphone that newscasters and interviewees often use.
Lavaliere microphone!
Who dictates the appropriate amount of immediacy?
Listeners!
Name the four basic methods of speech delivery.
Manuscript speaking! Memorized speaking! Impromptu speaking! Extemporaneous speaking!
When you write your speech and then read it to your audience, you are using __________ speaking to deliver your speech.
Manuscript!
When you deliver your speech from memory, you are using _____________ speaking to deliver your speech.
Memorized speaking!
What is communication other than through written or spoken language that creates meaning for someone known as?
Nonverbal communication!
The theory that possesses the essence of people having certain expectations as to how you should communicate is known as what?
Nonverbal-expectancy theory!
The inappropriate gesture in which speakers keep their hands behind their backs like soldiers given a "parade rest" command is known as what?
Parade rest!
What is the name of the social psychologist that notes that the six primary emotions that are typical of facial emotions are virtually universal?
Paul Elkman!
Vocal __________ is how high or low your voice sounds.
Pitch!
Which sort of conversation has the style of speaking to an audience by striving for a natural, conversational tone.
Platform conversation!
______________ concerns the degree to which the sounds conform to those assigned to words in standard English.
Pronunciation!
Eye contact, gestures, movement, posture, facial expression, vocal delivery and personal appearance all constitute what?
Seven major categories of nonverbal behavior that affect delivery!
This type of microphone, which is extremely common is often found attached to a lectern, sitting on a desk, or standing on the floor.
Stationary microphone!
True or false: An absence of movement is better than distracting movement.
True!
True or false: An extemporaneous style is conversational such that it gives your audience the impression that the speech is created as they listen to it.
True!
True or false: Appropriate variation in vocal pitch and rate as well as appropriate use of pauses can add zest to your speech and help maintain audience attention.
True!
True or false: The effective speech delivery for most North American listeners has been described as "platform conversation."
True!
True or false: The pitch of your voice is determined by how fast the folds in your vocal cords vibrate, so therefore, the faster the vibration, the higher the pitch.
True!
True or false: manuscript speaking is rarely done enough well to be interesting.
True!
True or false: the inappropriate gesture of keeping hands in your pockets can make you look as if you were afraid to let go of change.
True!
True or false: vocalized pauses will annoy your audience and detract from your credibility.
True!
Pitch, speaking rate, volume, pronunciation, articulation, pauses, and general variation of the voice all constitute what?
Vocal delivery!
When you use words like umm, er, you know, you are using a __________ pause.
Vocalized!
The _________ of your speech is determined by the amount of air you project through your larynx, or voice box.
Volume!
What are the four aspects of vocal delivery?
Volume, articulation, dialect, and pronunciation!
