Chapter 14 "The treatment room"

Estheticians Chair

or operators stool. The technician's stool needs to be ergonomically correct: healthy for the body and spine, and can roll easily.

End of the day Checklist

prepare the room and check the schedule for the next shift or workday.

Setting up the dressing area

remember to explain to the client where to put their personal belongings and how to put on the spa wrap. Explain how to get into the bed and where to position their head (if you leave the room for them to change).

EPA-Registered Disinfectant

A wet disinfectant should be located in each treatment room for disinfecting tools and equipment.

Bolster

Back support, placed under knees

Post Service Procedure

Before the client leaves your treatment area, ask her how she feels and if she enjoyed the service.

The Estheticians Presentation

Being dependable and providing excellent customer service is imperative. Professionalism includes being a self-starter and taking the initiative to prepare the treatment room.

Client First Impressions

Clients form their opinion of you and your business during the first few minutes of their visit. No matter how good the service is, they might not return if they are not greeted politely, if the treatment room is in disarray, or if they are treated poorly after the service. Customer service and teamwork affect everyone in the salon.

Laundry Hamper

Closed and Covered

Waste Container

Closed and Covered Metal receptacle with a self-closing lid and foot pedal is required for preventing contamination.

Spatula's

Disperse products from jars

Butterfly Eye Pads

Eye pads can be make from either 4 x 4 cotton squares, prepackaged round cotton pads, or pieces of cotton. There are two types of eye pads: round and butterfly.

Cleansing Pads

Four to six of these pieces will be needed for each facial treatment.

The Dispensary

If supplies and products are not kept in the treatment room or at the workstation, then they are kept in the dispensary, which is a separate room for mixing products and storing supplies. Supplies are kept in clean, covered, labeled containers.

Room Preparation

It takes approximately 10-15 minutes to set up for a service and 10-15 minutes to clean up after a service.

Single use Items

One pair of vinyl or nitrile gloves (latex is not recommended, as many people are allergic to latex and oil can break down the latex, compromising the protection of the gloves.

Equipment Preparation

Preheat the steamer. First check the steamer water level (it should be just slightly below the fill line). if necessary, refill the steamer- using only distilled water. Follow the manufacturer's directions for care.

Arranging the Products

Set out treatment products in order of the procedure application: cleanser, massage cream or lotion, masks, toner, moisturizer, and other products as determined by the client's skin analysis.

Sharps Container

is a bio-hazard container for disposal of lancets. It is red labeled and puncture proof.

Autoclave

is a sterilizer for implements. This is necessary for a medical facility.

Saving Resources and Money with Green Practices PEOPLE/PLANET/PROFIT

Sustainability balances these three aspects: people, planet, profit. Greening the business strengthens relationships between employees and customers that share these same values.

LOHAS

The LOHAS, acronym for lifestyle of health and sustainability, consumers are forward-thinking individuals who consider the impact on the environment and society when making purchasing decisions. In 2010 the LOHAS market comprised 20% of the adult population and was a $200 billion market that is expected to double by 2012.

Single use items cont'd

Use clean forceps or tongs to retrieve additional supplies during a service. Set out single-use supplies on a clean towel in the order they will be used. Do not put clean or soiled supplies on bare counter surfaces.

Setting up Supplies

Wash your hands with soap and warm water before setting up and touching clean items. Place supplies on a clean towel (paper or cloth) on the clean and disinfected workstation. (Put out supplies in the order used, lined up neatly, and cover with another towel until you are ready to use them.

Ergonomics

is the study of adapting work conditions to suit the worker.