Chapter 15

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adulterated

a food or drug that contains any substance that may make it harmful to the health of the consumer; also, a product that contains any substance mixed or packed with it to reduce its quality of strength below the prescribed minimum standards

bait and switch

advertising bargains that do not exist to lure customers to a store so that they will buy more expensive merchandise

Unfair and deceptive practices

an act that misleads consumers

caveat emptor

latin phrase meaning let the buyer beware

caveat venditor

latin phrase meaning let the seller beware

cease and desist orders

legally binding orders to stop a practice that would mislead the public

strict liability

manufacturers or suppliers are held responsible for selling goods that are unreasonably dangerous

product liability

manufacturers, sellers, and suppliers of goods can be held responsible if a product proves to be unsafe and someone is injured.

telemarketers

people who try to sell products by telephone

cooling-off rule

provision that gives customer's three business days to cancel contracts for most purchases made away from the sellers regular place of business

intrastate sales

sales that can take place within a state

consumer

someone who buys or leases goods, real estate, or services for personal, family, or household purposes.


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