Chapter 15 & 16
Corporate culture (informal)
- employees are encouraged to make their own decisions - allowed to dress causally and have more flexible work hours - in some cases they can even work from home - job titles are not as important as creativity and teamwork - founders can sit in cubicles so they can interact with employees and be available to them
Benefits of diversity
- increased productivity and efficiency, and fewer legal costs from employee complaints - workforce offers a broader range of ideas - greater diversity helps company better understand and serve diverse markets - improves morale among employees - strengthens employees commitment to company goals - workforce offers a broader range of points of views - diversity training also helps reduce conflicts among workers - lower turnover rates, less absenteeism
Corporate culture (formal)
- may have a strict hierarchy - usually one person at the top making all the decisions - may be several levels of management below - known as a bureaucracy - making changes or passing down decisions can be complicated - job titles are indicators of power and status - dress codes and work hours are strictly enforced
Steps needed to select the right candidate for a job
1. Recruiter must review each candidates application and/or resume 2. Screening 3. Human resource manager reviews qualified candidates 4. Check applicants background and references
Region
A broad geographic area distinguished by similar features
Corporate culture
A company's values, beliefs, and goals
Job description
A detailed outline of the duties, qualifications, and conditions required to do a specific job
Salary
A fixed amount of pay for each week, month, or year
Hierarchy
A formal chain of command with one person at the top who makes all the decisions
Promotion
A move to a higher-level job that has more authority , responsibility, and pay
Transfer
A move to another job within a company at the same level and pay
Assignment
A specified task
Fund
A sum of money or other resources set apart for a specific purpose
Diversity
A variety of employees with different backgrounds and identities
Recruitment
Actively looking for qualified people to fill a job
Summary
An abstract, abridgment, or compendium
Wage
An amount of money paid to an employee on an hourly basis
Performance appraisal
An evaluation of how well an employee is doing a job
Tradition
An inherited, established, or customary patter of thought, action, or behavior
Why should businesses offer competitive compensation to employees?
By providing competitive compensation and benefits, businesses will have an easier time attracting and maintaining talent. This will lessen the employee turnover rate
Business etiquette
Conduct that is considered socially acceptable in business
Diverse
Differing from one another
Ageism
Discrimination based on age
Distinct
Distinguishable to the eye or mind as discrete; separate
Relaxed
Easy of manner; informal
Benefits
Extras that workers receive, such as health and life insurance, sick leave, retirement plans, and holiday pay
Prohibit
Forbid by authority
Bureaucracy
Formal organization with several levels of management
If you were a human resources manager, would you choose a candidate with strong soft skills and weak hard skills, or strong hard skills and weak soft skills?
I would choose strong soft skills because those include things like communication, flexibility, leadership, teamwork, and time management. This person would be great with others and would boost them, improving the performance overall company
Why is receiving a gift from a potential business partner considered taking a bribe in some country's?
In some country's it leads to corruption in their system. It just depends on who the country is
How does knowing a country's culture help a company that wants to do business with the country?
Knowing a culture will help the person know when a conclusion is made and how they act compared to that person's country. It would also help the person make sure that they don't insult the country and lose the deal all together that they were working on
Temporary
Lasting for a limited time
On-the-job training
Learning a new job by actually doing it
Seperation
Leaving a company for any reason
Ethnic
Of or relating to large groups of people classed according to common racial, national, tribal, religious, linguistic, or cultural origin or background
Technical
Of or relating to proficiency in practical skill
Compensation
Pay and benefits
Baby boom generation
Persons born in the United States between 1946 and 1964
Reference
Someone who comments on a job applicant's character and qualifications for a job
Group training
Teaching several employees together
Culture
The beliefs, customs, and attitudes of a distinct group of people
Turnover
The number of employees who leave an organization and are replaced over a certain period
Human resources
The people employed in a business, commonly referred to as personnel
Human resources management
The process of finding, selecting, training, and evaluating employees
Orientation
The process of helping new employees adjust to a company
Background check
The process of verifying certain information provided by a job applicant
Accommodation
The provision of what is needed; adaptation or adjustment
Why does the ADA require that employers make reasonable accommodations for a qualified person with a disability? Why does the law not require absolute accommodations?
They need reasonable accommodations because without them, that is discrimination against disabled people. They do not need absolute accommodations because the employers do not have to hire someone who cannot preform the job even with the reasonable accommodations available
Complement
To fill out or complete
Stereotype
To identify a person by a single trait or as a member of a certain group rather than as an individual
Demonstrate
To illustrate and explain, especially with examples
Comment
To make an observation or remark expressing an opinion or attitude
Discrimination
Unfair treatment of a person or group, usually because of prejudice about race, ethnicity, age, religion, or gender