Chapter 15 & 16

Corporate culture (informal)

- employees are encouraged to make their own decisions - allowed to dress causally and have more flexible work hours - in some cases they can even work from home - job titles are not as important as creativity and teamwork - founders can sit in cubicles so they can interact with employees and be available to them

Benefits of diversity

- increased productivity and efficiency, and fewer legal costs from employee complaints - workforce offers a broader range of ideas - greater diversity helps company better understand and serve diverse markets - improves morale among employees - strengthens employees commitment to company goals - workforce offers a broader range of points of views - diversity training also helps reduce conflicts among workers - lower turnover rates, less absenteeism

Corporate culture (formal)

- may have a strict hierarchy - usually one person at the top making all the decisions - may be several levels of management below - known as a bureaucracy - making changes or passing down decisions can be complicated - job titles are indicators of power and status - dress codes and work hours are strictly enforced

Steps needed to select the right candidate for a job

1. Recruiter must review each candidates application and/or resume 2. Screening 3. Human resource manager reviews qualified candidates 4. Check applicants background and references

Region

A broad geographic area distinguished by similar features

Corporate culture

A company's values, beliefs, and goals

Job description

A detailed outline of the duties, qualifications, and conditions required to do a specific job

Salary

A fixed amount of pay for each week, month, or year

Hierarchy

A formal chain of command with one person at the top who makes all the decisions

Promotion

A move to a higher-level job that has more authority , responsibility, and pay

Transfer

A move to another job within a company at the same level and pay

Assignment

A specified task

Fund

A sum of money or other resources set apart for a specific purpose

Diversity

A variety of employees with different backgrounds and identities

Recruitment

Actively looking for qualified people to fill a job

Summary

An abstract, abridgment, or compendium

Wage

An amount of money paid to an employee on an hourly basis

Performance appraisal

An evaluation of how well an employee is doing a job

Tradition

An inherited, established, or customary patter of thought, action, or behavior

Why should businesses offer competitive compensation to employees?

By providing competitive compensation and benefits, businesses will have an easier time attracting and maintaining talent. This will lessen the employee turnover rate

Business etiquette

Conduct that is considered socially acceptable in business

Diverse

Differing from one another

Ageism

Discrimination based on age

Distinct

Distinguishable to the eye or mind as discrete; separate

Relaxed

Easy of manner; informal

Benefits

Extras that workers receive, such as health and life insurance, sick leave, retirement plans, and holiday pay

Prohibit

Forbid by authority

Bureaucracy

Formal organization with several levels of management

If you were a human resources manager, would you choose a candidate with strong soft skills and weak hard skills, or strong hard skills and weak soft skills?

I would choose strong soft skills because those include things like communication, flexibility, leadership, teamwork, and time management. This person would be great with others and would boost them, improving the performance overall company

Why is receiving a gift from a potential business partner considered taking a bribe in some country's?

In some country's it leads to corruption in their system. It just depends on who the country is

How does knowing a country's culture help a company that wants to do business with the country?

Knowing a culture will help the person know when a conclusion is made and how they act compared to that person's country. It would also help the person make sure that they don't insult the country and lose the deal all together that they were working on

Temporary

Lasting for a limited time

On-the-job training

Learning a new job by actually doing it

Seperation

Leaving a company for any reason

Ethnic

Of or relating to large groups of people classed according to common racial, national, tribal, religious, linguistic, or cultural origin or background

Technical

Of or relating to proficiency in practical skill

Compensation

Pay and benefits

Baby boom generation

Persons born in the United States between 1946 and 1964

Reference

Someone who comments on a job applicant's character and qualifications for a job

Group training

Teaching several employees together

Culture

The beliefs, customs, and attitudes of a distinct group of people

Turnover

The number of employees who leave an organization and are replaced over a certain period

Human resources

The people employed in a business, commonly referred to as personnel

Human resources management

The process of finding, selecting, training, and evaluating employees

Orientation

The process of helping new employees adjust to a company

Background check

The process of verifying certain information provided by a job applicant

Accommodation

The provision of what is needed; adaptation or adjustment

Why does the ADA require that employers make reasonable accommodations for a qualified person with a disability? Why does the law not require absolute accommodations?

They need reasonable accommodations because without them, that is discrimination against disabled people. They do not need absolute accommodations because the employers do not have to hire someone who cannot preform the job even with the reasonable accommodations available

Complement

To fill out or complete

Stereotype

To identify a person by a single trait or as a member of a certain group rather than as an individual

Demonstrate

To illustrate and explain, especially with examples

Comment

To make an observation or remark expressing an opinion or attitude

Discrimination

Unfair treatment of a person or group, usually because of prejudice about race, ethnicity, age, religion, or gender