chapter 20

Which of the following is appropriate when placing an initial call to a patient about collections?

Assume that the patient forgot to pay or was temporarily unable to pay

Which of the following is a guideline for making a call requesting payment from a patient?

Call the patient after 8 a.m. or before 9 p.m

Which type of checks are Pre-printed in $10, $20, $50, and $100 denominations?

Traveler's

A medical provider or practice manager may periodically review which of the following reports to ensure accuracy of the books?

Trial balance

Which of the following prevents creditors from discriminating against applicants on the basis of age, sex, race, religion, marital status, or income?

Equal Credit Opportunity Act

Which of the following governs the methods that can be used to collect unpaid debts?

Fair Debt Collection Practices Act

Which of the following requires debt collectors to treat debtors fairly and without collection tactics such as harassment, false statements, threats, and unfair practices?

Fair Debt Collection Practices Act

which of the following statements is true about electronic banking?

The computer computes the new balance each time you record a check.

Any payment the medical office makes for goods or services is called ____.

a disbursement

An endorsement that consists simply of the payee's signature is a ____.

blank endorsement

Which of the following shows how much revenue is available to cover expenses, to invest, or to take as profit?

cash flow statement

Which type of check would state "Pay to the Order of Myself Only"?

counter

A common billing system that bills each patient only once a month but spreads the work of billing over the month is ____.

cycle billing

A written agreement of the terms of payment between the patient and the practitioner is a(n) ____.

disclosure statement

An account that is open to charges made occasionally as needed is called a(n) ____.

open-book account