Chapter 3

Every year, the entire company gathers to watch employees with 25 years of service get a gold watch, showing the company values loyalty and length of service. This is an example of which element of culture?

Ceremony

The organization is stable and structured, with clarity and established procedures. This illustrates what type of corporate culture?

Consistency

Managers become ____________ when they establish a vision for the organization and act in ways that are consistent with that vision.

Cultural leaders

Managers work in an internal environment which includes:

Culture

BP stock prices falling 25% during the first month after the oil spill is an example of what general environment dimension?

Economic

At US Airways, People talk about Captain "Sully" Sullenberger and how his dedication to being the best at his job should be copied by all employees. This is an example of which element of culture?

Hero

Which of the following statements are true about organizational culture?

-Employees may be unaware of the underlying assumptions that guide an organization's culture -Culture can create a competitive advantage for a company -The actions managers take can change a company's culture

The organization is accomplishment oriented, with the focus on competition and getting jobs done. This illustrates what type of corporate culture?

Achievement

Companies involved in electronics, e-commerce, and fashion often use an ___________ culture because they must move quickly to respond to rapid changes in the environment.

Adaptability

The organization is dynamic and changing, where people take risks. This illustrates what type of corporate culture?

Adaptability

The relationship between the task environment and the general environment is best described as:

An open system: Changes in the task environment affect the general environment, and changes in the general environment affects the task environment.

Employees in engineering or research and development look outside the organization for new technological developments, innovations, and raw material. Identify the strategy used for adapting to the environment.

Boundary- spanning roles

This information is gained by scanning both internal and external environmental trends with sophisticated software to find relationships that might influence a company's performance.

Business intelligence

Rayovac produces batteries in special Disney packaging for sale at all Disney theme parks. Identify the strategy used for adapting to the environment.

Inter-organizational partnerships

High job satisfaction ratings from current employees is an example of which environment?

Internal Environment

Lack of oil in the US causing other countries to increase the number of wells the drill is an example of what general environment dimension?

International

Deeper values and shared understandings held by organization members.

Invisible

The organization is very personal, much like an extended family. This illustrates what type of corporate culture?

Involvement

This occurs when two or more companies agree to cooperate to achieve a strategic goal.

Joint venture

International Paper Company, MeadWestvaco, and Rubicon Ltd. Work together and found ArborGen, a new biotechnology company that creates genetically modified trees. Identify the strategy used for adapting to the environment.

Joint ventures

President Barack Obama placing a six month moratorium on offshore drilling is an example of what general environment dimension?

Legal-political

United Airlines buys Continental Airlines to create one airline company with more than 87,000 employees. Identify the strategy used for adapting to the environment.

Mergers

Rapid changes in technology and other environmental issues force a manager to pay________ attention to external issues.

More

All of the resources of the planet and their conservation fall into this dimension.

Natural dimension

"Just do it" serves both as a catchphrase for Nike and as a way of telling employees what is expected of them. This is an example of which element of culture?

Slogan

Local mothers asking their community grocery stores to carry no salt Cheerios type cereal for their babies is an example of which environment?

Task environment

Evolving quickly, this dimension includes new communication tools like video conferencing and scientific breakthroughs like molecular electronics.

Technological dimension

Culture that can be seen at the surface level.

Visible