Chapter 3- Listening

What are the 4 different kinds of listening?

1- Appreciative (for enjoyment. ex: music, comedy club) 2- Empathetic (providing emotional support. ex: friend) 3- Comprehensive (understanding the speaker's message. ex: class) 4- Critical (evaluating the message to form your own opinions.)

When listening to a speaker, what three parts of the speech should the listener focus on?

1- Main points 2- Evidence 3- Technique

What are the four causes of poor listening?

1- Not concentrating 2- Listening too hard 3- Jumping to conclusions 4- Focusing on delivery and appearance

What are two ways a listener can jump to conclusions if he/she isn't actively listening?

1- Putting words into the speaker's mouth. 2- Prematurely rejecting a speaker's ideas as boring or misguided.

What are the seven ways our textbook suggests to help us develop into a better listener?

1- Take listening SERIOUSLY. 2- Be an ACTIVE listener. 3- Resist DISTRACTIONS. 4- Don't be diverted by APPEARANCE or DELIVERY. 5- Suspend JUDGEMENT. 6- FOCUS your listening. 7- Develop NOTE-TAKING skills.

What rate do most people speak at?

120-150 words per minute.

How many words per minute can a person's brain process?

400-800 words per minute.

Even when we think we are listening, what percentage of what we hear do we actually grasp?

50%. After 24 hours it turns into 10%.

What is an example of active listening?

A formal speech.

How do active and passive listening differ?

Active listening is giving undivided attention to the speaker in a GENUINE EFFORT to understand. Passive listening is listening while doing something else, having divided attention.

What is the most effective method of note-taking?

Key-word outline: An outline that briefly notes a speaker's main points and supporting evidence in rough outline form.

What is one way to improve your own public speaking technique?

Listen to other speakers. Motivational speakers have good abilities.

What is the difference between listening and hearing?

Listening is active, hearing is soundwaves.

What is an example of passive listening?

Listening to Spotify while working on homework.

Giving excessive attention to the details of a speech is an example of _________ ___ ____.

Listening too hard.

What communicative activity do people engage in most?

Listening.

How is it possible to listen too hard?

Making all information you hear of equal importance.

What is one way to help with poor listening?

Note-taking can help you be a better listener. You don't need to concentrate on all the little details.

What are the two types of distractions that can occur?

Physical and mental.

What can help with spare brain time?

Practice taking listening seriously. Try not to think about other things.

You don't want to ___-_____ your speaker.

Pre-judge

What is "spare brain time"?

The difference between the rate at which most people talk (120 to 150 words a minute) and the rate at which the brain can process language (400 to 800 words a minute).

What is an example of a physical distraction?

The room is too hot.

What is an example of a mental distraction?

Thinking about other urgent things you need to take care.

What is spare brain time and how does it affect listening?

We can think about other things while listening to a speaker.